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Palmer Dodge Chrysler Jeep Ram

Roswell, GA

4.6
7,630 Reviews
Palmer Dodge Chrysler Jeep Ram has been in business for over 19 years. We recently acquired the Chrysler Jeep franchise and can now fully service all your Chrysler brand needs. We are a family owned business that operates out of one store in Roswell, Ga. We pride ourselves on outstanding customer service. We are one of the top sellers of Vipers and other SRT vehicles in the country and are well versed in all makes and models. Thank you for taking your time to read about us and hope that we can better serve you.
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11460 Alpharetta Hwy

Roswell, GA

30076

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Showing 7,630 reviews

January 14, 2020

Service department was helpful and quick. I appreciate Murray checking on a couple things outside the general service. My first visit here so had some trouble making appt online. More

by curtisc28
Recommend Dealer
Yes
Employees Worked With
Other Employees : Murray
Jan 15, 2020 -

Palmer Dodge Chrysler Jeep Ram responded

It was such a pleasure serving you! We love providing our customers with exceptional service! We greatly appreciate your business and look forward to your next visit with us!

January 14, 2020

Quick and easy Went in for an oil change. Also had the brake lines flushed. Didn't try to up-sell me on anything else. Everything went great! More

by scurrado
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Outside Service Receptionist (don't remember her name)
Jan 15, 2020 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you! We are happy you feel that way! We always want your experience to be an easy one! We appreciate your review!

January 14, 2020

Murray provided great customer service and kept me updated throughout the process. The process was seamlessly and I got my car back within a few days. More

by yaliosel
Recommend Dealer
Yes
Employees Worked With
Murray
Jan 15, 2020 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for allowing us to service your vehicle. We look forward to supporting your automotive needs in the future.

January 14, 2020

Start to finish was smooth and pain free. Got exactly what I wanted at the price I hoped for. Great experience all around. Love my new Gladiator More

by scout3175
Recommend Dealer
Yes
Employees Worked With
Tony and Rachel!!, Erol Alkas
Jan 15, 2020 -

Palmer Dodge Chrysler Jeep Ram responded

Congratulations on your brand new Jeep Gladiator! We're thrilled to hear our team was able to provide you with a stress-free car-buying experience!

January 14, 2020

Easy to work with. Simple process. Was able to walk in look at the car I wanted, sit down go through the prices without the typical back and forth game that most dealerships play. They asked what price I More

by ISAIAH26OLIVER
Recommend Dealer
Yes
Employees Worked With
Nick Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Flemming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2020 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for sharing this wonderful feedback with us! We are proud to provide you with the exceptional service you deserve! We greatly appreciate your business and look forward to continuing to support you in the future!

January 14, 2020

Winston is my customer service representative. I love working with him, he is always so responsive and helpful and friendly. He does a great job and always goes the extra mile. I am always glad when he a More

by melanyshaffer
Recommend Dealer
Yes
Employees Worked With
Winston
Jan 15, 2020 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks so much for taking the time to share this note with us! We're beyond delighted to hear you can always count on Winston to provide you with the exceptional service you deserve! We look forward to seeing you again next time.

January 14, 2020

Great experience. Very friendly staff and Jim was great. I appreciate him for showering me the ins and outs of the vehicle. And thank Eric for answering any financing and warranty questions I had. More

by Ian
Recommend Dealer
Yes
Employees Worked With
Jim Miller
Jan 15, 2020 -

Palmer Dodge Chrysler Jeep Ram responded

You're so very welcome! Our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 13, 2020

Service Rep Luis was great but vehicle problem is not fixed. Unfortunately however, I'm still plagued with the same problem they can't seem to fix...sliding doors on my 2018 Chrsyler Pacifica...don't work about More

by John M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Advisor Luis
Jan 13, 2020 -

Palmer Dodge Chrysler Jeep Ram responded

Hi John, while we are pleased to hear Luis was able to provide you with exceptional customer service, we're disappointed to hear you're still experiencing the same problem. We hope we can solve this issue for you. Sincerely, Jody Cruce, VP, 770-410-1111

January 13, 2020

Not a single smile Just an observations is that everybody that works there other than Winston and Nick in sales seem to be absolutely miserable, which in turn makes the More

by PARKER2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Winston and Nick are awesome.
Jan 15, 2020 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately. Sincerely, Jody Cruce, VP, 770-410-1111

January 13, 2020

Top notch attention to detail and customer service. My sales experience at Palmer was great and the service side has just continued to reinforce a good decision to buy and service my Jeep at Palmer. Mur More

by tim j
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jody Cruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Murray in the service department
Jan 13, 2020 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you so much for your support! We're delighted to hear our team has always been able to provide you with the exceptional service you deserve!

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