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Palmer Dodge Chrysler Jeep Ram

Roswell, GA

4.6
7,576 Reviews
Palmer Dodge Chrysler Jeep Ram has been in business for over 19 years. We recently acquired the Chrysler Jeep franchise and can now fully service all your Chrysler brand needs. We are a family owned business that operates out of one store in Roswell, Ga. We pride ourselves on outstanding customer service. We are one of the top sellers of Vipers and other SRT vehicles in the country and are well versed in all makes and models. Thank you for taking your time to read about us and hope that we can better serve you.
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11460 Alpharetta Hwy

Roswell, GA

30076

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Showing 7,576 reviews

December 29, 2019

Fast, friendly buying experience! Started the buying process online with communication via email with the dealership and the pre-approval. The day I went into the dealership the buying More

by SHEADLEY07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee Brown
Dec 30, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for sharing this wonderful feedback with us! We are proud to provide you with the exceptional service you deserve! We greatly appreciate your business and look forward to continuing to support you in the future!

December 29, 2019

winston is great winston is awesome and makes you feel special. very appreciative of all his work. richard was good in finance as well. great job by everyone More

by kenmcafee124
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
winston and richard
Dec 30, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you! We are happy you feel that way! We always want your experience to be an easy one! We appreciate your review!

December 28, 2019

Perfect Easy to communicate w, great prices, no hidden fees! Don't make the mistake of not stopping there first. All the people there make you feel like they More

by sevn11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jody Cruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erroll
Dec 30, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thank you for your kind words! We look forward to seeing you again.

December 28, 2019

Will and Steve a pleasure to work with! We have recommended other friends to Palmer who have purchased from them. They offer you a great deal without having to fight for it. They have the in More

by rhmldm1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve and will
Dec 30, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks so much for the positive feedback! We're thrilled to hear you had a great experience and found the entire process to be easy and pleasant!

December 28, 2019

Great service and prices I found my 2020 Jeep Grand Cherokee on Autotrader at Palmer Jeep. The service was great and there was no haggling on price either. The team gave me an More

by kevinpphillips
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will - Internet Sales Manager
Dec 30, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Congratulations on your brand new Jeep Grand Cherokee! We're pleased to hear our team was able to provide you with an easy-going and stress-free car-buying experience! Please don't hesitate to reach out if there is anything else we can assist you with.

December 27, 2019

great Service. My service was great and so was Luis. The only thing that kept me from giving 5 stars was that my car smelled badly of oil and it took me several day More

by m22bossy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Torres
Dec 27, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your valuable feedback with us, both positive and constructive. We are deeply sorry that we did not exceed your expectations as a whole. Sincerely, Jody Cruce, VP, 770-410-1111

December 27, 2019

Great service as always with Palmer Dodge! Oil change, tire rotation, 4 wheel alignment and break pads checked per request. Informed that brake pads still have a lot of wear left on them! So More

by delena.rob.rd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Winston
Dec 30, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thank you for your kind words! We look forward to seeing you again.

December 27, 2019

Professional. All good. Fixed problem that was a repeat issue coffee in waiting room just ok. Not great. Service department advisors were all alike none had any hai More

by jgray13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Hooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DJ Wilks
Dec 30, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

We're so glad we could be of service to you! We are always more than happy to assist you if anything else comes up. We hope you have a great day!

December 26, 2019

Purchased New Jeep Sahara for my son for Christmas Excellent experience this is the 5th vehicle I have purchased from Palmer Dodge. Your staff went the extra mile to insure it was an excellent experi More

by kwcurry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jody Cruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Starks,
Dec 26, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for taking the time to write out this great review. I am so glad that we were able to help you find another perfect vehicle!

December 26, 2019

Oil change Hiram gave me an estimated time on a busy Saturday morning of service of my vehicle and he was right. Along the process was very communicative and tho More

by lacherylgreene
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hiram
Dec 26, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for this excellent review! We are so glad to be able to help you keep your vehicle in tip-top shape!

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