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Palmer Dodge Chrysler Jeep Ram

Roswell, GA

4.6
7,626 Reviews
Palmer Dodge Chrysler Jeep Ram has been in business for over 19 years. We recently acquired the Chrysler Jeep franchise and can now fully service all your Chrysler brand needs. We are a family owned business that operates out of one store in Roswell, Ga. We pride ourselves on outstanding customer service. We are one of the top sellers of Vipers and other SRT vehicles in the country and are well versed in all makes and models. Thank you for taking your time to read about us and hope that we can better serve you.
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11460 Alpharetta Hwy

Roswell, GA

30076

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Showing 7,626 reviews

June 04, 2024

They were extremely helpful and patient with me during the whole process! I had a great experience! More

by WMJESSICA01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kainen Beecher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin and Chris Boozer from finance
Jun 05, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Hi Jessica, thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. Our team always strives to be helpful and patient, so it's wonderful to know that it made a difference for you. We appreciate your feedback!

June 04, 2024

It was a god experience but took a little too long. Happy with the car More

by CERONEFAMILY18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karim and Thomas
Jun 05, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for sharing your feedback with us. We're glad to hear that you had a positive experience overall. We apologize for any inconvenience caused by the wait time. Your satisfaction is important to us and we appreciate your business. Thank you for choosing us!

June 02, 2024

They worked all day to get me a more reasonable interest rate and wound up saving me $200/mo on my payment!! More

by Neutiere
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Kohler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Neutiere, thank you for sharing your positive experience with us! We're thrilled to hear that our team was able to save you money on your payment. We appreciate your feedback and look forward to continuing to provide excellent service to you in the future.

June 02, 2024

Showed up without any appointments made. Your Service Advisor Hiram set me up for the works (Oil/Filter change, tire rotation etc). Very pleased that you still offered the Three oil/filter More

by gonavy71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hiram Morales-Baez
Jun 03, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

We're thrilled to hear about your positive experience with us! We're glad Hiram was able to assist you with the works and that you found our oil/filter change deal to your liking. Thank you for choosing us, and we look forward to seeing you in 6 months!

June 02, 2024

The team was great. I have nothing but nice things to say about Tony and the experience while buying from him. More

by caoutz19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dustin Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

We are so glad to hear about your positive experience with Tony and our team! Thank you for taking the time to share your feedback. We strive to provide excellent service to all our customers, and we are thrilled to hear that we hit the mark with you.

May 31, 2024

Was barely greeted when I walked in to service department to have oil change. Not given a estimated time for oil change, so I assumed this meant it was not a long time to wait. The waiting area was very ni More

by dmwalter84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Keller
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

We really appreciate you taking the time to share your feedback with us. We hold our team to a high standard, and we're very sorry to hear that your experience did not reflect this. If you have a moment, please reach out to us so we can help you find the best solution. Sincerely, David Keller, Service Manager, service@palmerdcj.com

May 30, 2024

Always a pleasure working with the service department. Sarah really knows her stuff. Always has a huge smile on her face More

by Ablandino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah
May 31, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for your kind words! We're thrilled to hear that Sarah provided you with exceptional service. We're lucky to have her on our team. We appreciate your support and look forward to serving you again in the future.

May 30, 2024

Luis made me feel valued and understood as a customer. The work done on my car was spectacular and done quickly in a good way! More

by rollinsh25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
May 31, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your positive experience with us! We're thrilled to hear that Luis provided great service and that you were pleased with the work done on your car!

May 30, 2024

Excellent transportation options. Great service. Good communication. Drop off was convenient with no need to hunt for parking place. More

by rogerdeen
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for the positive feedback! We're glad to hear you had a great experience with our transportation options and service. We strive to make drop off as convenient as possible for our customers. We appreciate your support and hope to see you again soon!

May 28, 2024

My experience was very good. When we ran into a problem they corrected it right away. I was very satisfied with everything. My Salesman was very good. More

by TONYROSA68
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Willem Cashmen 5stars
May 30, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Tony, thank you for sharing your positive experience with us! We're thrilled to hear that our team was able to quickly resolve any issues that arose and that you were satisfied with your salesman. We appreciate your feedback and look forward to serving you again in the future.

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