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Palmer Dodge Chrysler Jeep Ram
Roswell, GA
7,584 Reviews
Palmer Dodge Chrysler Jeep Ram has been in business for over 19 years. We recently acquired the Chrysler Jeep franchise and can now fully service all your Chrysler brand needs. We are a family owned business that operates out of one store in Roswell, Ga. We pride ourselves on outstanding customer service. We are one of the top sellers of Vipers and other SRT vehicles in the country and are well versed in all makes and models. Thank you for taking your time to read about us and hope that we can better serve you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 7,584 reviews
October 01, 2019
good visit despite my challenging schedule, traveling various times, a few times that were too busy and some parts issues got the job done well - thank you despite my challenging schedule, traveling various times, a few times that were too busy and some parts issues got the job done well - thank you More
by nickmotto
Verified CustomerEmployees Worked With
Neil
October 01, 2019
Great experience Went in to buy a new Jeep. Had done a fair bit of research so knew which one I was interested in. Got the right amount of help and a fair price on t Went in to buy a new Jeep. Had done a fair bit of research so knew which one I was interested in. Got the right amount of help and a fair price on the new car and trad-in. Would defiantly recommend. More
by BHCANNON
Employees Worked With
Rory, Jim
October 01, 2019
J Kash Mopar was a great salesman, not to pushy. Helped with anything I needed. Would highly recommend him for anyone looking for a new car or truck. Mopar was a great salesman, not to pushy. Helped with anything I needed. Would highly recommend him for anyone looking for a new car or truck. More
by JTKASH8
Employees Worked With
Mopar
October 01, 2019
Took care of all our needs. Great service. Very friendly Caring staff Took us right away Everyone loves our Service Dog and is ready with treats! Explains and keeps us upda Great service. Very friendly Caring staff Took us right away Everyone loves our Service Dog and is ready with treats! Explains and keeps us updated throughout our service of the car. More
by Ron
Employees Worked With
Louise and Herium
October 01, 2019
recall quick easy in an out. comfortable waiting room. no charge as was a recall. was nice to look at inventory of new jeeps while i waited and was not has quick easy in an out. comfortable waiting room. no charge as was a recall. was nice to look at inventory of new jeeps while i waited and was not hassled by sales guys. More
by DANNY.BRIDGES
Employees Worked With
Luis
October 01, 2019
Service 9.18.2019 My experience at Palmer Dodge Chrysler Jeep Ram on 9.18.2019 (drop off day) (Pick-up 9.23.2019) was very poor. Service Manager was not helpful or pro My experience at Palmer Dodge Chrysler Jeep Ram on 9.18.2019 (drop off day) (Pick-up 9.23.2019) was very poor. Service Manager was not helpful or professional. I brought my Ram for service (under warranty) there was a discrepancy on a "shop fee" and I was unable to get the service manager to return my call. I came to pick up my truck and the service manager didn't even acknowledge me or attempt to see what the issue was. It was not a great experience. I also told the service advisor that my truck had a vibration at 80MPH. He recommended a road force balance (that I already had done). The odd thing was that he stated they only drove the truck at 70MPH but I advised that the vibration was at 80MPH. So how can you recommend something but you didn't even get the truck up to the 80MPH to see the actual problem. It just feels like they recommend services to get money without verifying the problem. Then the funny thing is they recommended replacement of a brake light for 35.00 and wiper blades for 40 dollars however, couldn't even explain to me the issue on the vibration at 80MPH. The only professional thing about my experience was the young lady in charge of loaner cars. She was polite and professional however, the service department staff was not to be desired. I did speak to the VP after my experience. He stated he would look into it and call me back of course I never got a call back. Thanks, More
by mrqjones
Employees Worked With
October 01, 2019
Viper purchase Great experience and made the drive from SC that much better! I love my Viper and I know where to go if there is a "next time." Great experience and made the drive from SC that much better! I love my Viper and I know where to go if there is a "next time." More
by DLOLLIS25
October 01, 2019
Service Experience My service experience (oil change and tire rotation) was consistent and met my expectations. Hiram provided an accurate wait time, understood the pur My service experience (oil change and tire rotation) was consistent and met my expectations. Hiram provided an accurate wait time, understood the purpose of my visit and reviewed my invoice with me. He is informative, personable and pleasant. More
by carla.vasquez40
Employees Worked With
Hiram
October 01, 2019
Excellent Service and quality work Winston was excellent had my soft top put on same day and they also purchased back my hardtop. This experience was great will be back Winston was excellent had my soft top put on same day and they also purchased back my hardtop. This experience was great will be back More
by Haz
October 01, 2019
Personal and Proactive Very friendly staff who were great about proactively communicating the status of repairs. Repairs were made much quickly than originally anticipated. Very friendly staff who were great about proactively communicating the status of repairs. Repairs were made much quickly than originally anticipated. Very easy to pay bill online and then pick up the car. More
by jeffsilverman1
Employees Worked With
Thomas Pappas
