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Palmer Dodge Chrysler Jeep Ram

Roswell, GA

4.6
7,585 Reviews
Palmer Dodge Chrysler Jeep Ram has been in business for over 19 years. We recently acquired the Chrysler Jeep franchise and can now fully service all your Chrysler brand needs. We are a family owned business that operates out of one store in Roswell, Ga. We pride ourselves on outstanding customer service. We are one of the top sellers of Vipers and other SRT vehicles in the country and are well versed in all makes and models. Thank you for taking your time to read about us and hope that we can better serve you.
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11460 Alpharetta Hwy

Roswell, GA

30076

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Showing 7,585 reviews

August 30, 2019

My favorite car place there is no other dealership I rather go to for the service of my Jeep. In the new future when I start to buy another truck..Jeep Rubicon to be exact, More

by brandnew.1974
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony White sales and Hiram service advisor
Aug 30, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks so much for taking the time to leave this awesome review! We look forward to helping you get into a brand new Jeep Rubicon when the time comes!

August 29, 2019

Thomas From start to finish, Thomas was awesome. I delayed getting my car to a dealer for service because I had poor customer service from another Dodge deal More

by chareecaldwell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Pappas
Aug 30, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you so much for giving us a chance! We're so glad Thomas was able to provide you with exceptional customer service. We hope to see you again soon!

August 29, 2019

Prompt, Attentive Awesome Service An mystery issue on the drivers headrest that needed replacement, was handled well, without any challenges from service and warranty. Mr. Pappas is on More

by colin.merry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Pappas
Aug 30, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks so much for taking the time to leave this wonderful review! We work hard to provide outstanding service and we truly appreciate this praise. We hope to see you again soon!

August 29, 2019

Jeep in the shop again Thomas was great to work with. I appreciate him stepping up and scheduling my service in Dawn Breskos absence. My jeep has a history unfortunately and More

by jsn_andrea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Hooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dawn, Thomas
Aug 30, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

We're so glad to hear Thomas was able to help you out! Thank you for choosing North Star Dodge Chrysler Jeep Ram!

August 28, 2019

Oil change took 90 minutes when they quoted it would take 45 I got to the dealer at 2:20 which is supposed to be the slow time after lunch before after work crowd my rep said it would take 45 min . They texted More

by nm.taylor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chelsie
Aug 28, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

We'd like to start out by offering our deepest apologies for the experience you had. We pride ourselves in delivering exceptional service and we can assure you this was not a typical situation. We hope you will give us the opportunity to make this right. Sincerely, Jody Cruce, VP, 770-410-1111

August 28, 2019

Timely service and communication Efficient in drop off for appointment and vehicle was ready several hours earlier than promised. Upon completion the service department promptly ad More

by Satisfied customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neil
Aug 28, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

We truly appreciate you taking the time to let us know how we are doing. Thank you for choosing Palmer Dodge Chrysler Jeep Ram! We hope to see you again soon!

August 28, 2019

Nice and friendly service write up girl Took car in for a few things- the girl they wrote up my order was very good. Informed me of a recall and got that fixed too! More

by cindy21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chelsea(?)
Aug 28, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

That's awesome to hear Cindy! We love providing our customers with exceptional service and we truly appreciate your compliments. We hope to see you again soon!

August 28, 2019

Timely and knowledgable service manager I had been taking my vehicle to a closer Dealer for service, however that dealers service was terrible. So I called the folks at Palmer in Roswell an More

by cleesmith64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas
Aug 28, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

We're so glad we were able to help you out! Helping our customers is what we love most and we're honored to receive such praise from you! We look forward to working with you again in the future!

August 27, 2019

Wonderful experience Sales person was very knowledgeable and helpful in assisting us in finding the right vehicle he was very knowledgeable in the equipment the vehicle h More

by DLC1006
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee Brown, Eric L. Palmer
Aug 27, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

We strive to provide our guests with as much information as possible about the vehicle they are looking to take home with them and we're so pleased to hear your salesman was able to do that for you. Thank you for choosing Palmer Dodge Chrysler Jeep Ram!

August 27, 2019

Quick, honest, and easy. Didn’t feel pressured or steered towards options we didn’t want. Direct and honest. The facility was organized and all the vehicles were clean. We tes More

by Rubicon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick in College
Aug 27, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

That's so great to hear! We work hard to provide our guests with a laid back and enjoyable car buying experience and we're so glad to hear we hit the mark with you!

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