Palmer Dodge Chrysler Jeep Ram

Saved me from another dealer Excellent service. In particular, Thomas Pappas was an attentive, competent, efficient, detailed service advisor. And he really cared about my entire Excellent service. In particular, Thomas Pappas was an attentive, competent, efficient, detailed service advisor. And he really cared about my entire experience--not just my vehicle's particular issues, but the ways that affected other aspects of my transportation needs--making sure I had a great loaner for the hauling needs I had during the time my Jeep was being serviced. The work was top notch and delivered quicker than promised. I came from a horrible experience at another Jeep dealer service, where I had been going for service and maintenance for the entirety of the 4+ years that I've owned my vehicle (which I purchased new). Because of my experience at Palmer, they now have a new customer for life. More

No hassle warranty repair with great service My Uconnect 8.4 system started acting crazy. Recently moved to the area. Called Palmer and Luis was very helpful. He got me in to get it checked ou My Uconnect 8.4 system started acting crazy. Recently moved to the area. Called Palmer and Luis was very helpful. He got me in to get it checked out in a reasonable amount of time and kept me up to date on progress. Great job by this team! More

Quick and easy day at Palmer Palmer does it again! Quick oil change and tire rotation on a work day can’t be beat. I’ve used them for all my service needs on my last 2 jeeps. Palmer does it again! Quick oil change and tire rotation on a work day can’t be beat. I’ve used them for all my service needs on my last 2 jeeps. More

You Guys ROCK!!! I felt a little apprehensive about going to a new mechanic but after getting my car serviced at Palmer I have to say I am absolutely pleased with t I felt a little apprehensive about going to a new mechanic but after getting my car serviced at Palmer I have to say I am absolutely pleased with their Service Center. You guys came through for me Big Time! A Big Thank you to Neil and the rest of the staff!!! More

Y'all are awesome! Keep up the excellence and expertise in Service. I've adored y'all and have bought Dodges since 2004 when y'all took care of my Ford Mustang after the Keep up the excellence and expertise in Service. I've adored y'all and have bought Dodges since 2004 when y'all took care of my Ford Mustang after the Canton Ford dealership kept telling me "well you're still having that problem, and we think we know what it really is now, but the other expensive things we fixed were broken too." They're out of business now although I swear it is the same people at the Kawasaki dealership across the street where after routine preventative maintenance they fixed my motorcycle's problem after problem after problem until I literally couldn't even drive it out afterwards. I love y'all! Keep up the good stuff! More

Alignment Winston is a trusted advisor and provides exceptional customer service. Very pleased! Also, I was so glad that I could get my alignment and recall don Winston is a trusted advisor and provides exceptional customer service. Very pleased! Also, I was so glad that I could get my alignment and recall done on a very busy Thursday! More

Efficient and courteous service Always very efficient and courteous personnel. I was in and out for an oil change on a weekday within 30 Minutes. Keep up the good work! Always very efficient and courteous personnel. I was in and out for an oil change on a weekday within 30 Minutes. Keep up the good work! More

Great experience — Thomas Pappas is the best service advisor ever !!! He knows cars and is honest and extremely nice. So so knowledgeable Complicated steering and 4x4 Thomas Pappas is the best service advisor ever !!! He knows cars and is honest and extremely nice. So so knowledgeable Complicated steering and 4x4 combined problems He knew immediately, a local garage could not figure out. Go see Thomas !!!! I came to this service at Palmer dodge because Thomas Pappas is working there — he had me in past at different dealership. Guess I stalked him !!!! More

Awesome Service I always get the best knowledgeable service from Palmer Dodge. Winston knows his stuff . I always recommend Palmer Dodge to my friends and family. Tha I always get the best knowledgeable service from Palmer Dodge. Winston knows his stuff . I always recommend Palmer Dodge to my friends and family. Thanks More

Easy to Work With I'd been wanting a Jeep Grand Cherokee for some time now so I finally decided it was time to trade in my SUV and upgrade. I called the evening before I'd been wanting a Jeep Grand Cherokee for some time now so I finally decided it was time to trade in my SUV and upgrade. I called the evening before visiting and spoke to Roger who was very personable and helped me to feel like I was in good hands. He was about to leave for vacation so he connected me with Griffin who was also very friendly and easy to talk to. They texted me so I felt connected and prepared when I arrived the next morning. Griffin had already pulled a few Jeeps up to me. The first one I looked at was almost exactly like what I was looking for with even fewer miles and they made me an incredible offer - or so I thought. There ended up being an oversight on the original offer and it wasn't as fabulous as we all had hoped. I was really bummed and getting anxious because I needed to leave for work, but they insisted on showing me another Grand Cherokee that would be within my budget. I also liked this car, even though it had higher miles than I was looking for and it was sold "as is." They gave me an unbelievable deal and took my trade and sold me the Jeep all in, for just about what the car was worth. They basically discounted it what I owed on my previous car. DJ and Nick were flexible with me and did everything I asked when it came to structuring the deal. Great people and great service. It's not always perfect, but these guys definitely know how to make up for it. More