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Palmer Dodge Chrysler Jeep Ram

Roswell, GA

4.6
7,651 Reviews
Palmer Dodge Chrysler Jeep Ram has been in business for over 19 years. We recently acquired the Chrysler Jeep franchise and can now fully service all your Chrysler brand needs. We are a family owned business that operates out of one store in Roswell, Ga. We pride ourselves on outstanding customer service. We are one of the top sellers of Vipers and other SRT vehicles in the country and are well versed in all makes and models. Thank you for taking your time to read about us and hope that we can better serve you.
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11460 Alpharetta Hwy

Roswell, GA

30076

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Showing 7,651 reviews

May 23, 2019

Good service Was able to fix my recall issue, waiting on a part to come in to fix another issue, but overall happy with the work done. More

by joanna.philpot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn
May 24, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Please don't hesitate to reach out if we can ever be of further assistance!

May 23, 2019

Where’s Roberto? Was surprised to here my service advisor for YEARS was no longer there. I was coming to Palmer because of the trust I had in Roberto. I’ve got other J More

by nick-lane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kid at drive thru
May 24, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for taking the time to leave this feedback. We are sorry to hear that you are considering another service center. We would love to continue working with you, so please do not hesitate to reach out if you have any concerns or questions.

May 22, 2019

Great serevice Everyone I dealt with was extremely nice. Easy drop off, convenient and quick loaner vehicle. Service was performed quickly with easy and quick pickup More

by bill@retainingwalls.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Winston
May 23, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

We’re thrilled you enjoyed your experience with our team! Thanks for leaving the positive review, we hope to see you again.

May 22, 2019

Quick and efficient Everyone was so easy to talk to and updated me along the way! I will definitely be coming back every time when I need service done. More

by kellymedwards1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 23, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for giving us your valuable feedback. It's great to know that our customers are loving their experience here. Please do recommend us to your friends and family!

May 22, 2019

personal Winston did a great job informing me every step of the way. Also will not forget that he stayed late on a Saturday to make sure I was able to check t More

by jhaydel3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Winston
May 23, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for the review, we truly appreciate it when our customers take the time to leave a note about us! We are glad you experienced our world-class service, and hope to see you again!

May 22, 2019

Had car all day w/an appointment scheduled in the morning I had a scheduled appointment to bring the car in at 9:00am. I received a text at 4:00pm that they couldn't look at it as they had been backed up from More

by erinkrut
Recommend Dealer
No
Employees Worked With
I cannot remember his name.
May 23, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

I’m sorry to hear about your experience. We take your concerns very seriously and want to work with you to make this right. Please contact me at your earliest convenience. Sincerely, Jody Cruce, VP, 770-410-1111

May 21, 2019

Great experience! Fast and efficient I will buy all my jeeps from Palmer! They were honest, fast, efficient! Great experience!!! I called and told Jody I wanted trade in my Jeep and the n More

by CAROLEWOOD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jody Cruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lee Brown
May 23, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you so much for your kind words! We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you, and we look forward to working with you again in the future!

May 21, 2019

Good Experience Luis was my service adviser and he did a great job of communicating what was needed and what the time frame would be for the completion of the project More

by richmond.zach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis
May 23, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

We take pride in giving outstanding service to every customer, and we are happy to hear that your visit was no exception. Thanks for leaving the wonderful review! We look forward to seeing you next time!

May 21, 2019

Oil change The girl that was outside to check me in was rude. Also, we I got home and looked at the papers the technician had checked off I had windshield wi More

by FVICKERS94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure the names
May 23, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

We're so sorry for any inconvenience. Can you please give us a call so that we can find out what took place and how we can make this right? Sincerely, Jody Cruce, VP, 770-410-1111

May 21, 2019

Great sales service The sales staff was very nice and friendly. I didn’t feel pressure to drive or look at anything, which is a major turn off at dealerships. Very knowle More

by Mason234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chip Buddin
May 23, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Everyone here loves to hear from customers like you! Thanks for giving us a chance, and for leaving such wonderful feedback!

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