Palmer Dodge Chrysler Jeep Ram

Head gasket Had to have a head gasket replaced after 18,000 miles. Dealership stepped up and helped me remedy the situation. Very pleased with the outcome. Kee Had to have a head gasket replaced after 18,000 miles. Dealership stepped up and helped me remedy the situation. Very pleased with the outcome. Keep up the good work More

Great service by Neil Feingerg The people at Palmer are great. Neil Feingerg went above and beyond to get my recall done in a timely manner. I didn't give 5 stars because of the co The people at Palmer are great. Neil Feingerg went above and beyond to get my recall done in a timely manner. I didn't give 5 stars because of the condition of the waiting area - it really needs a refresh and some additional amenities. More

Repair of Jeep Wrangler soft-top. I had damaged my Jeep Wrangler soft-top by inadvertently entering a garage with the top down. First, Dawn was able to schedule me to bring my vehicle I had damaged my Jeep Wrangler soft-top by inadvertently entering a garage with the top down. First, Dawn was able to schedule me to bring my vehicle in for a visual inspection and free estimate for repair. Second, the technician, Rebwar, took the time to explain exactly which parts would need to be replaced and how he would go about testing to make sure it was properly functioning. Overall, I was very pleased with the quality and timeliness of the repair that was done. More

Great Service I have both a Ram 2500 truck and a Rubicon jeep which were both recently serviced a your Service Center. I want to thank WINSTON for such great cu I have both a Ram 2500 truck and a Rubicon jeep which were both recently serviced a your Service Center. I want to thank WINSTON for such great customer service. I feel he went well beyond what was required to make sure we were taken care of! I will recommend this service center and Winston to all my friends and family. Thanks again for such a great service! Richard D More

Great experience Service included warranty service as well as non-warranty service. They serviced the vehicle and delivered it on time and per what they quoted me. Gr Service included warranty service as well as non-warranty service. They serviced the vehicle and delivered it on time and per what they quoted me. Great team! More

Helpful Dawn definitely made an effort to help me know what to expect for the length of time it would take to perform the services needed and gave me good adv Dawn definitely made an effort to help me know what to expect for the length of time it would take to perform the services needed and gave me good advice on coming in on a Saturday. It took less time than I expected which was nice so that I wasn't out of a vehicle for an extended amount of time. More

No hassle warranty service Great service handled without drama or debate for a warranty repair. Very up front about the expected time make the requested repairs. No jerking us Great service handled without drama or debate for a warranty repair. Very up front about the expected time make the requested repairs. No jerking us around. Very happy with their service. More

Wonderful sales staff and management Very nice young man, Jon, took me for a test drive in the car I had been researching. He was laid back, no pressure, and a lot of fun actually! Sin Very nice young man, Jon, took me for a test drive in the car I had been researching. He was laid back, no pressure, and a lot of fun actually! Since Jon was still new, Kurt Taylor took over the negotiations and he was very pleasant to work with as well. Very real, if you know what I mean. Straightforward, no nonsense but nice. We came to an agreement for pricing, as their internet price wasn't far off from what I wanted to pay. Moved on to Chris in financing, and easy peasy. He offered all the warranties etc. that they had to offer, I chose what I wanted with no pressure for anything else. Walked out two hours later with my dream car. Thanks to all of the wonderful men at Palmer Dodge!!! More

Great Car Buying Experience I went to the dealership looking to purchase a Jeep Wrangler. My Sales Rep was Thomas Jackson and he was extremely knowledgeable about Jeep products. I went to the dealership looking to purchase a Jeep Wrangler. My Sales Rep was Thomas Jackson and he was extremely knowledgeable about Jeep products. He spent the time to show me how everything works. I will definitely do business with this dealership agin. More

Good service and communication This dealership I purchased my 2015 Wrangler new from them and use them for all my factory service (except oil change and tire rotations). Although i This dealership I purchased my 2015 Wrangler new from them and use them for all my factory service (except oil change and tire rotations). Although it seems small and hectic each time I have gone in for service, that is made up by efficiency and good communication. They have always solved my Wrangler issues without further follow-up. More