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Palmer Dodge Chrysler Jeep Ram - Service Center

Roswell, GA

4.5
4,289 Reviews

4,289 Reviews of Palmer Dodge Chrysler Jeep Ram - Service Center

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April 30, 2023

Other then the waiting room everything was great. I would remove this part because it's annoying. More

by shakedangel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis was great
April 29, 2023

Scratched my truck. And did not fix the problem. Going back for a third time for to have the issues hopefully resolved. More

by chapgl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Keller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sara
April 28, 2023

I expected more from service department. Brought Durango for 60,000 oil change. Needed air filter and interior air filter checked or changed. More

by fnmlbrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Keller
3.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2023

Kimberly was terrific, she was friendly, professional and knowledgeable. I had a question about a notation on the invoice and she resolved it immediately. I’ll be back, as Arnold would say. More

by Barryhanna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Keyes
April 27, 2023

Service department at Palmer is by far the best Jeep group I have ever used. All the service managers are very professional and helpful. Scheduling service is very prompt compared to other dealers. I More

by Austin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Hooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kimberly service manager and Kyler technician
April 27, 2023

The service department was friendly and efficient. My service advisor was helpful and provided regular status updates. I will definitely return for service in the future. More

by scott@simcox1.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2023

Service Department is always very friendly and helpful. Very easy to work with. I always have a great experience at Palmer's Service Department. More

by VANHYFTEJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hiriam
April 24, 2023

No complaints always my go too location. Only wish I could work out a good deal on a Hellcat challenger. More

by travis404
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2023

Had my 60k mile service and new tires done. No problems with the work. Got my truck back when they promised and work was done that met my expectations. More

by bamafan3737
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2023

A few hiccups in the beginning but was cleared up with NO hesitation. Some of your employees were very nice, especially Karen or Kathy.. More

by layd247
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
4.0
This rating includes all reviews, with more weight given to recent reviews.
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