Palmer Dodge Chrysler Jeep Ram - Service Center

The print out shows a code and recommended to replace DPF 4300.00 they did NOT run a regen process or try to do anything else. I had 2 other shops tell me to run a Regen which fixed the problem for less that 4300.00 they did NOT run a regen process or try to do anything else. I had 2 other shops tell me to run a Regen which fixed the problem for less that 300.00 I am not happy to report this but it is what it is. More

Made an appointment for an oil change, tire rotation and to look at my steering stabilizer. The oil change and tire rotation were fine. However I was offered a tire assessment to address my steering issue. to look at my steering stabilizer. The oil change and tire rotation were fine. However I was offered a tire assessment to address my steering issue. This assessment was run without my approval. I was then told that a steering stabilizer upgrade was required- this was not under warranty More

I was very well attended by customer service, however the front of my car was dirty with grease and my tires were not calibrated. front of my car was dirty with grease and my tires were not calibrated. More

Service was a lot higher than expected but necessary. Service was quick and staff was very helpful. Service was quick and staff was very helpful. More

Service ok. However, Palmer backed a car, hitting my back and hand. I had recent surgery However, Palmer backed a car, hitting my back and hand. I had recent surgery More

Overall good dealership and great customer service. Would recommend to other people. Very clean and nice cars Would recommend to other people. Very clean and nice cars More

The dealership’s service exceeded my expectations. Thanks for your professional and prompt service Palmer. Thanks for your professional and prompt service Palmer. More

The service department is attentive, courteous, and helpful in answering questions about my vehicle. Delivered when promised at a fair price helpful in answering questions about my vehicle. Delivered when promised at a fair price More

This was my first time to Palmer. I'm really happy with the experience. They were proactive in communicating with me the status of my vehicle's service (I've had horrible experience w I'm really happy with the experience. They were proactive in communicating with me the status of my vehicle's service (I've had horrible experience with other local dealerships). The service was completed sooner than expected. I'll use going forwarding. More

Palmer has provided recommended maintenance for my 2019 RAM for the past two years and done a good job, completing the work in the time promised. However a recent problem with 4WD required I make an appoin RAM for the past two years and done a good job, completing the work in the time promised. However a recent problem with 4WD required I make an appointment which I did 4 days later. I arrived for my appointment at 8am as scheduled. Palmer was not able to look at the vehicle until the next day when they repaired the problem. Palmer would benefit from a better scheduling system for significant issues. More