Palmer Dodge Chrysler Jeep Ram - Service Center

Parts are too costly . Not covered in spite of full warranty. Not sure what it covers. Not covered in spite of full warranty. Not sure what it covers. More

Sarah was a great, but the service tech misdiagnosed the initial issue. They were also not helpful in testing the parts that they stated were malfunctioning. initial issue. They were also not helpful in testing the parts that they stated were malfunctioning. More

Always the BEST experience at Palmer Dodge! Kim and her Team always go above and beyond! Kim and her Team always go above and beyond! More

Good, quick service. Service was done in one day. I was picked up and dropped of by courtesy Uber. Service was done in one day. I was picked up and dropped of by courtesy Uber. More

Very friendly and helpful when first arriving to drop off car for a recall. Thanks car for a recall. Thanks More

2022= 3 kids. .3 Grand Cherokees (2014, 2016, 2019) 2019 was purchased from Palmer..others at other dealerships for various reasons. January 2023 traded in 2019 ( .3 Grand Cherokees (2014, 2016, 2019) 2019 was purchased from Palmer..others at other dealerships for various reasons. January 2023 traded in 2019 ( my youngest son) for a 2023 Audi S4 across the street at Audi North Atlanta. Plan is to dump the remaining 2 Jeeps later this year…why you may ask? After no less than 5 complaints that every time my kids or I go in for service you have to negotiate for the price of oils changes with a plus or minus variation of literally 50%. The final straw was my daughter took her 2014 in two weeks ago. They charged her $137 for an oil change and tire rotation that was NOT need as we did it 1,500 miles ago for free at Discount Tire ( I was out of town on a business trip). Good riddance soon with Palmer’s service department. More

Service was completed in a timely manner and everyone involved was super great. Best service involved was super great. Best service More

Great service. Especially from Muhammad. He’s always there to help. I really appreciate that. He’s truly a great asset of the company. Especially from Muhammad. He’s always there to help. I really appreciate that. He’s truly a great asset of the company. More

Everyone in service is always nice they're very good with taking me home when I drop the car off and picking me up we do a great job Thanks so much Palmer taking me home when I drop the car off and picking me up we do a great job Thanks so much Palmer More

Service department is helpful and nice. Parts pricing is comparable to other areas. Service is on par. Parts pricing is comparable to other areas. Service is on par. More