Palmer Dodge Chrysler Jeep Ram - Service Center

These folks are great - super fast service, detailed explanations- in and out efficiently. The service providers are also friendly. Will definitely go back. explanations- in and out efficiently. The service providers are also friendly. Will definitely go back. More

I would like to praise the Palmer Dodge Chrysler Jeep Ram Service Department for a job well done each time I have provided my Jeep Grand Cherokee for service and issues. They have always pushed to complete Service Department for a job well done each time I have provided my Jeep Grand Cherokee for service and issues. They have always pushed to complete the inspection/ assessment/resolution as soon as possible. Despite the challenges of my 2022 Jeep Grand Cherokee having issues that are derived from a quality aspect from Stellantis manufacturing, they have always extended themselves to get the issues resolved. David Keller and Kim Keyes have provided due diligence to rectify any concerns or issues in their control quickly. I appreciate their attention and efforts to all my concerns and problems. David Keller is a great manager of this department, and he has led his team to provide the best customer service and attention to detail on each of my visits. If there’s a service department to have your vehicle serviced, I recommend the Palmer Dodge Chrysler Jeep Ram Service Department. Regards, Shawn E. More

Rich was fantastic. I purched a used wrangler, rich was able to pull all records and get service up to date. He didn't try to oversell. Very honest I purched a used wrangler, rich was able to pull all records and get service up to date. He didn't try to oversell. Very honest More

I've bought three vehicles from Palmer Dodge and would not think of going anywhere else. Dave Keller and his crew are the best. I'll gladly drive past other dealerships because I know that the experience not think of going anywhere else. Dave Keller and his crew are the best. I'll gladly drive past other dealerships because I know that the experience will be worth the extra drive for me to get there. More

Another shut out. I don’t know how many but certainly more than two dozen. The number of consecutive visits where everyone and everything went as planned and I had a c I don’t know how many but certainly more than two dozen. The number of consecutive visits where everyone and everything went as planned and I had a clean loaner while my vehicle was serviced. Correctly. On time. So 24-0. More

Andrew was helpful in managing my service. He kept me informed and talked me through some of the service recommendations. It took a little longer than expected but Andrew kept me updated throu He kept me informed and talked me through some of the service recommendations. It took a little longer than expected but Andrew kept me updated throughout. I always have a great experience coming to this service department. Thank you More

Rich K. understood my concerns and professionally handled my smooth service! I purchased my Ram new from Palmer and they have been a perfect partner in her s understood my concerns and professionally handled my smooth service! I purchased my Ram new from Palmer and they have been a perfect partner in her service and care! More

Great people great service. Attention to detail second to none . Vehicle was finished in a very timely manner. It’s just refreshing to have real customer service in a time when Attention to detail second to none . Vehicle was finished in a very timely manner. It’s just refreshing to have real customer service in a time when it seems customer service is dead. More

Kimberly was awesome. She checked on my back ordered part without me asking. Let me know when my car was finished. Told me if I needed anything to let her know. Great ex She checked on my back ordered part without me asking. Let me know when my car was finished. Told me if I needed anything to let her know. Great experience. More

The most courteous service I’ve ever received. I drive miles just to take my truck there because they do a great job with no hidden financial surprises at the end. I drive miles just to take my truck there because they do a great job with no hidden financial surprises at the end. More