Palmer Dodge Chrysler Jeep Ram - Service Center

My experience has been an absolute nightmare. I serviced my vehicle in full confidence that an authorized Dodge Chrysler Jeep Ram dealership would provide me with outstanding customer service and I serviced my vehicle in full confidence that an authorized Dodge Chrysler Jeep Ram dealership would provide me with outstanding customer service and quality repairs. Instead, I was given terrible customer service and my vehicle exhibited the same service errors the same day I picked it up. My service representative lied to me about the service rendered multiple times, and management did little to nothing to rectify the issue. All in all, I returned the vehicle twice with the same error codes that I brought the vehicle in to repair. Fortunately for me, I am knowledgeable about these vehicles, which helped me navigate through my horrible experience and explain to Palmer DCJR personnel what I was experiencing and how I was being hassled as a patron. I pray that no one else experiences what I went through. More

Palmer Dodge is always clean and the employees are always friendly. I love how there is always hot coffee and snacks available when waiting on your car to be serviced. The people are always so knowledgeable friendly. I love how there is always hot coffee and snacks available when waiting on your car to be serviced. The people are always so knowledgeable in the service department. More

Brought my 2018 Jeep in for an oil change. I love the fact that you can stop in without an appointment. They did that and looked over everything that needed to be checked out for a vehicle it’ I love the fact that you can stop in without an appointment. They did that and looked over everything that needed to be checked out for a vehicle it’s age. Got done faster than expected. Price was great. Service was spot on! I love Palmer. Better than these other quick oil change places. Plus it allows me to take a peek at what’s on the lot. Last time I did this I purchased a nice used car for my son! Thanks Palmer. More

Very responsive and attentive. I've been to other Jeep service centers, so far Palmer is the best! I've been to other Jeep service centers, so far Palmer is the best! More

They all did a great job and was fast in getting it done. The gentleman writing the order was great The gentleman writing the order was great More

I love my dealership! I’m always treated with respect and like family. I moved from the area and I drive an hour to get my vehicle serviced. I’ve tried other dealerships t I’m always treated with respect and like family. I moved from the area and I drive an hour to get my vehicle serviced. I’ve tried other dealerships that are closer but was not treated like I’m treated at Palmer Dodge. More

Recall work - all was smooth and worked within my schedule. Communications and scheduling was seamless. schedule. Communications and scheduling was seamless. More

Good customer skills and reliable service on time and no complaints very friendly and very pleasant complaints very friendly and very pleasant More

Andrew was awesome, he knew what he was doing and was very kind to answer my questions. The service was very fast. Will come back again. very kind to answer my questions. The service was very fast. Will come back again. More

All good. No problems to report. Nothing else to say. abcdef. Please get rid of 15 word minimum. It will disincentivize to filling these out in the future. No problems to report. Nothing else to say. abcdef. Please get rid of 15 word minimum. It will disincentivize to filling these out in the future. More