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Palmer Dodge Chrysler Jeep Ram - Service Center

Roswell, GA

4.5
4,327 Reviews

4,327 Reviews of Palmer Dodge Chrysler Jeep Ram - Service Center

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January 29, 2025

Kim went above and beyond. I was having an issue, while driving out of town and she called me back to see if she could help, putting me in touch with a technician. This is wh More

by ka.fisher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Keyes
Feb 03, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the fantastic feedback! We’re thrilled to hear about Kim's exceptional service. Your loyalty means a lot to us, and we're here to ensure you have the best experience with your Jeep. Looking forward to serving you again!

January 29, 2025

Repeatedly makes silly errors forgetting to fill tires to correct pressure after routine servicing (my tire pressure is different front and rear). In 2 tries, they failed twice. To make matters worse, the s More

by MARSHALL.GOLDMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Keller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Another service advisor not to be named
Feb 05, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for your feedback, Marshall. We sincerely apologize for the errors in your tire servicing and for not meeting your expectations. Your experience is important to us, and we'll address this with our service team to improve our processes. We appreciate your patience as we work to better serve you. Sincerely, David Keller, Service Manager, service@palmerdcj.com

January 28, 2025

Very good experience. Everyone is so friendly. Service was excellent. Absolutely no complaints. Would recommend to others. More

by mrsbecker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

We're thrilled to hear you had such a positive experience. Our team works hard to provide excellent service, and your recommendation means a lot to us. We look forward to welcoming you back soon!

January 28, 2025

Wont go anywhere else, timely work and service. Kim is great, always answers and kind. More

by kittorr
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the fantastic review! We're thrilled to hear you appreciate Kim's timely service and friendly support. Your loyalty means a lot to us, and we look forward to continuing to provide you with great experiences!

January 28, 2025

Great service Thank you Rich. Service guy kept me informed and cost involved. I will come back when I need more service More

by ppye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich in Service
Feb 03, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

We’re thrilled to hear you had a great experience. Keeping our customers informed is a top priority, and we look forward to serving you again in the future!

January 26, 2025

Everyone is so friendly. Sarah always keeps well informed when I bring my jeep in. More

by alysonsmith1217
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah
Jan 27, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the wonderful feedback, Alyson! We’re thrilled to hear you had a great experience and that Sarah provided excellent service. Our team loves ensuring you’re well-informed. We look forward to seeing you and your Jeep again soon!

January 25, 2025

I had an appointmet to program a Key FOB Transmitter and cut blank key. I was welcomed and the estimated time of completion was right-on-the-mark. It was an excellent experience. I have had multiple Dodg More

by niq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Torres
Jan 27, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for your fantastic review! We're thrilled to hear about your positive experience with our service team. Your loyalty since 2008 means a lot to us, and we look forward to continuing to provide you with top-notch service for all your Dodge and Jeep needs!

January 25, 2025

I had an appointment for routine service (oil change and tire rotation). I was expected and welcomed. Estimate of time to perform the service was very accurate. All staff members were were professional a More

by niq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Torres
Jan 27, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you! We’re thrilled to hear you had a great experience with our team. Our goal is to provide top-notch service and keep things running smoothly for you. We appreciate your feedback and look forward to seeing you again for your next appointment!

January 24, 2025

Everybody from Ryan , Kyler and Kim at service were great. I drove from NY to Georgia to deal with the best and am very happy with everything. Thanks to all at Palmer. More

by waltersilbert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Hooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyler, Kim
Jan 27, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

We're thrilled to hear about your positive experience with Ryan, Kyler, and Kim. Your journey from NY to Georgia is truly appreciated, and we’re glad it was worth it. Looking forward to serving you again!

January 24, 2025

Greatest Dealership ever. Staff employees and the people I know, good service nice folks. I could go on for a long time but this explains it all this explains 1995 26 cars. More

by ousleym
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jody Cruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the fantastic review! We're thrilled to hear you had such a great experience with our team. We appreciate your support and look forward to serving you again in the future. Your kind words mean a lot to us!

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