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Palmer Dodge Chrysler Jeep Ram - Service Center
Roswell, GA
4,341 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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4,341 Reviews of Palmer Dodge Chrysler Jeep Ram - Service Center
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July 09, 2025
scheduled and oil change and arrived on time and was in and out in 45 mins. and out in 45 mins. More
by AINSLEY.GEMMILL
Employees Worked With
July 03, 2025
Luis and Sarah were nothing short of exceptional when my Jeep had an unfortunate problem and needed immediate repair. Both were beyond courteous, professional, and outstandingly efficient in getting me tak Jeep had an unfortunate problem and needed immediate repair. Both were beyond courteous, professional, and outstandingly efficient in getting me taken care of. More
by c.estrada678
Verified CustomerEmployees Worked With
Luis Torres, Sarah Jaramillo
July 03, 2025
Luis and Sarah were nothing short of exceptional when my Jeep had an unfortunate problem and needed immediate repair. Both were beyond courteous, professional, and outstandingly efficient in getting me tak Jeep had an unfortunate problem and needed immediate repair. Both were beyond courteous, professional, and outstandingly efficient in getting me taken care of. More
by c.estrada678
Employees Worked With
Luis Torres, Sarah Jaramillo
July 02, 2025
Great service responsive and helpful no problem to big good communication happy to work with good communication happy to work with More
by skonsin
July 02, 2025
Great service responsive and helpful no problem to big good communication happy to work with good communication happy to work with More
by skonsin
June 29, 2025
Charged for alignment that was never requested. Drained Freon from working A/C after I did not want to be charged for an inspection. Drained Freon from working A/C after I did not want to be charged for an inspection. More
by davidw14
Employees Worked With
June 25, 2025
Palmer DCJR and my service advisor Luis was great as always. Did all the work and returned the vehicle earlier than originally promised. The only issue I had (and this is with Jeep/Stellantis, not Palme always. Did all the work and returned the vehicle earlier than originally promised. The only issue I had (and this is with Jeep/Stellantis, not Palmer) is that the lose bolts and xxxxx cost $430 to torque is a known issue so should have been covered by them as a recall or under warranty. More
by toneela
Employees Worked With
Luis Torres
June 20, 2025
I'm pretty happy with this dealership service area generally....but the credit card fee has me livid. Did you know the credit card agreement states that businesses take on the cost of the processing f generally....but the credit card fee has me livid. Did you know the credit card agreement states that businesses take on the cost of the processing fee? What are my options if not paying with a credit card? Walking around with cash (so people maybe now know it's easier to rob people at this dealership), or a check, like I'm 90 years old? Honestly. Take the credit card processing fee away, it's so stupid. More
by mollykingdvm
Employees Worked With
June 19, 2025
Was told 30 minutes for oil change. Took over 3 hours. Excuse was they moved a larger service in front of me that took longer than they anticipated. No notice or option was presented Took over 3 hours. Excuse was they moved a larger service in front of me that took longer than they anticipated. No notice or option was presented to me. Service center was purely reactive. More
by rparivechio
June 19, 2025
The vehicle was at Palmer for warranty repairs and very happy with the service dept. happy with the service dept. More
by tfondy
Employees Worked With
