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Palmer Dodge Chrysler Jeep Ram - Service Center

Roswell, GA

4.5
4,284 Reviews

4,284 Reviews of Palmer Dodge Chrysler Jeep Ram - Service Center

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April 18, 2025

It was professional. They took pictures of the issues i was worried and suggested what needs to be done. There was no pressure dping it at all. Really liked that. More

by faradil
Recommend Dealer
Yes
Employees Worked With
N/A
Apr 21, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for your fantastic review, Faradil! We're thrilled to hear you had a positive experience with our team. Our goal is to provide professional and pressure-free service, and we're glad we met your expectations. Your feedback means a lot to us!

April 17, 2025

The service at Palmer is always good! Interesting though... I started getting a squeek in my Perfomance Exhaust engagement and recommendation is extensive replacement of exhaust parts. Ho More

by mark.walters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Hooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Keyes
Apr 18, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the fantastic review, Mark! We're glad to hear the grease did the trick for your exhaust. We appreciate your feedback on the service experience and will make sure to share your thoughts with the team. Your insights help us improve!

April 17, 2025

I’ve been bringing my 2018 Jeep Compass here for service since I got it, and once again, the team delivered. They’re consistently helpful, efficient, and transparent — communication is one of their biggest More

by kendecastro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John?
Apr 18, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

We're thrilled to hear about your positive experiences with our team. Your trust means the world to us, and we appreciate you making the drive for your Jeep Compass service. We look forward to continuing to provide top-notch care for your vehicle!

April 16, 2025

I am always delighted to work with Kim Keyes and Ryan Hooper for all my service 7 parts needs on my Jeeps. More

by mark.walters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Hooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Keyes
Apr 17, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the awesome review, Mark! We're thrilled to hear that Kim and Ryan have provided you with great service for your Jeeps. Your satisfaction means the world to us, and we look forward to continuing to help with your service and parts needs!

April 15, 2025

I had a lot of various service needs to be done and they handled everything promptly and properly. Great experience and will return for regular and unscheduled service. I also used them for my after marke More

by mwindeler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Hooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

We’re thrilled to hear about your positive experience! It’s great to know our team met your needs and delivered outstanding results for your Wrangler upgrades. We look forward to welcoming you back for your regular and unscheduled service. Thank you for your support!

April 13, 2025

Terrible service. One of the mechanics xxxx in my trunk and called me gay. I’m never coming back here again. Thanks Belinda More

by d23johns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Keller
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Hi there, we're concerned by your review, and we want to speak with you directly so we can learn more about your experience. When you have a moment, please reach out to us. Sincerely, David Keller, Service Manager, service@palmerdcj.com

April 13, 2025

Great in and out while I waited super duper dealership in greater atl area now More

by jtrlbrooks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the fantastic feedback! We're thrilled to hear you had a smooth experience at our dealership. Your support means a lot to us, and we look forward to serving you again in the future!

April 13, 2025

Palmer Dodge was excellent as far as customer service and product. Stage 2 was in and out same day and I have referred this dealership to all my friends! More

by wayne.young0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Hooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Wayne, thank you for the fantastic feedback! We're thrilled to hear about your positive experience with our customer service!

April 12, 2025

we actually live within 5 miles of another Jeep Chrysler dealership and drive-by to additional ones in order to make the track to Palmer Dodge Chrysler Jeep Ram. However, it is well worth the time and effor More

by hkirkman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Torres, Service Advisor
Apr 15, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for your fantastic review! We're thrilled to hear that you find our service worth the drive. Our team's commitment to knowledge and integrity is what sets us apart. We appreciate your support and look forward to serving you again!

April 12, 2025

I was promised a refund on tow charges. The maintenance Mgr ignored this. So palmer basically stole $150 from me More

by kpb30022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service manager
Apr 16, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

We're sorry to hear about your experience. This isn’t the level of service we aim to provide. We hope to have the opportunity to speak with you directly so we can learn more about this matter and provide you with the best solution. Sincerely, David Keller, Service Manager, service@palmerdcj.com