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Palmer Dodge Chrysler Jeep Ram - Service Center

Roswell, GA

4.5
4,306 Reviews

4,306 Reviews of Palmer Dodge Chrysler Jeep Ram - Service Center

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May 10, 2025

Service was more than satisfactory. Was dealing with an issue from a previous service and the team took care of it with no issues. I don't know who worked on my truck. More

by sam.olson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for your feedback, Sam! We're glad to hear our team resolved your issue smoothly. We strive for great service and appreciate your recognition. If you have any other concerns or questions, feel free to reach out. Your satisfaction is important to us!

May 10, 2025

Rich took great care of me and kept me updated throughout the repairs! Much appreciated. More

by tovisual
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich
May 12, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

We're thrilled to hear about your positive experience with Rich! Keeping you informed during repairs is our priority. Thank you for your kind words and support!

May 10, 2025

Rich in the service department was great to work with! Very good at giving me an idea of what could be wrong with my Jeep & let me know it would likely be covered by my warranty. He kept me informed about More

by dgrussell0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich at the Service Dept. counter
May 12, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for sharing your experience! We're thrilled to hear that Rich made your service visit smooth and informative. Keeping our customers updated is a priority, and it’s great to know your repair was covered by warranty. We appreciate your positive feedback!

May 08, 2025

Customer service in the service department is very good but the prices are not very reasonable and competitive labor rates are through the roof and your problem may still not be resolved. More

by kelvin.C.2008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Kelvin, we appreciate your feedback! We're glad to hear you had a positive experience with our service department. We're continually working to improve our pricing and resolve issues effectively. Your insights help us enhance our services, so thank you for sharing!

May 07, 2025

The 1900 dollar price tag for a small part is outrageous! The person keeping us informed of status did a bad job at the task! More

by bmoakley333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Keller
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

We're so sorry for your frustration regarding pricing. We are here to help answer any questions you might have about any of our parts or services, and we're sorry for the miscommunication. Please reach out to us so we can help. Sincerely, Ryan Hooper, Parts Manager, parts@palmerdcj.com

May 07, 2025

MOPAR SERVICE at Palmer Dodge. The Service Team at Palmer Dodge are polite, friendly, accommodating & professional Everytime. Work is done right the first time everytime. #1 MOPAR More

by csantasairo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for the fantastic review! Your support means a lot to us, and we look forward to serving you again!

May 06, 2025

While I appreciate that Palmer Dodge Jeep Ram completed the major engine-related repairs, including a full engine replacement and multiple cooling system components, the overall experience has been frustra More

by ToreyB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Keller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim
May 12, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

We appreciate your feedback and are sorry to hear about your experience. Our team is committed to addressing concerns promptly. We will review your situation to ensure better follow-through and communication moving forward. Thank you for bringing this to our attention. Sincerely, David Keller, Service Manager, service@palmerdcj.com

May 05, 2025

Service was great. My technician went over in detail all the things needed to be done to my Jeep and suggested a few more things to keep it up to date on any maintenanc More

by Ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Ken, thank you for your fantastic review! We're thrilled to hear that your technician provided thorough service and valuable maintenance suggestions. Keeping your Jeep in top shape is our priority, and we appreciate your feedback!

May 05, 2025

Jodie and the team are consistently excellent in their hospitality, quality of service, and value. I have been going to Palmer Dodge for nearly two years, and the commitment to world-class customer servic More

by RONLUGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jody Cruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Cruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you, Ronlugo! We’re thrilled to hear about your positive experiences at Palmer Dodge. Our team works hard to provide top-notch service, and your recommendation means the world to us. We look forward to seeing you again soon!

May 05, 2025

I had a fantastic experience at **Palmer Dodge Chrysler Jeep Ram** and can’t thank the team enough for taking such amazing care of me! From start to finish, everything was handled with professionalism and More

by LESJPOLLAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Jaramillo
May 06, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the awesome review! We're thrilled to hear about your fantastic experience with our team, especially with Sarah. We strive to provide exceptional service, and it’s great to know we succeeded. Your recommendation means a lot to us!