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Palmer Dodge Chrysler Jeep Ram - Service Center

Roswell, GA

4.5
3,901 Reviews
Call Service Center (770) 410-1111

3,901 Reviews of Palmer Dodge Chrysler Jeep Ram - Service Center

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April 20, 2024

Luis was very accommodating and was always upfront with information. He returned call promptly and does not rush to end the call and made sure I was satisfied that my inquiries are answered More

by gnendaya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
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Apr 22, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Hi Gnendaya, thank you for sharing your positive experience with Luis! We're glad to hear that he provided excellent customer service by being accommodating, upfront with information, and ensuring your satisfaction. We appreciate your feedback and look forward to serving you again in the future.

Helpful
April 20, 2024

The dealer fixed our Jeep on time and under the original quote. We will be definitely switching dealerships and bringing our Jeep here from now on! More

by sidgarmanjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Sid, thank you so much for your kind words! We are thrilled to hear that you had a positive experience with us and that we were able to exceed your expectations. We look forward to serving you and your Jeep in the future!

Helpful
April 20, 2024

Service Center didn’t honor prices from Jeep app service shedding feature. Up change for using a credit card. More

by qacooper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hiram
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Apr 23, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Hi there, thank you for sharing your feedback with us. We apologize for any inconvenience you experienced with our service center. We strive to provide transparent pricing and will address this issue with our team. Please reach out to us directly if you have any further concerns. Sincerely, David Keller, Service Manager, service@palmerdcj.com

Helpful
April 19, 2024

Kim was rep, not David and she was outstanding. Used Palmer because you provided a service that Landmark could not. We would definitely switch to Palmer if you were closer to us. More

by Jonathan A. Jarman, MD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim
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Apr 22, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Jonathan, thank you for choosing Palmer. We're thrilled to hear that Kim provided outstanding service. We appreciate your positive feedback and hope to see you again in the future. If there's anything else we can assist you with, please don't hesitate to reach out.

Helpful
April 18, 2024

Rich was terrific to work with. He turned the car around quickly with great communication. More

by 1nathanstone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich
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Apr 22, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Hi Nathan, thank you for your kind words! We're so glad to hear that Rich provided excellent service and communication throughout your experience. We appreciate your feedback and look forward to serving you again in the future.

Helpful
April 18, 2024

I worked with Kim for service. Everything went well, just as I expected. I will continue to have my work done here. More

by ergle545
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Hooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim
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Apr 22, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Hi there, thank you for sharing your positive experience with Kim! We're thrilled to hear that everything went well and that you plan to continue working with us. We appreciate your feedback and look forward to serving you again in the future.

Helpful
April 18, 2024

PALMER DODGE SERVICE DEPARTMENT IS PROFESSIONALLY MANAGED. ALL SERVICE TEAM MEMBERS ARE FRIENDLY AND KNOWLEDGEABLE. I AM A CUSTOMER MORE THAN TEN YEARS.THIS IS A DEALERSHIP THAT I CAN DEPEND UPON More

by csantasairo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 22, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Hi there, thank you for your kind words about our service department at Palmer Dodge. We are thrilled to hear that you have been a loyal customer for over ten years and that you trust us to take care of your vehicles. We appreciate your feedback and look forward to serving you again soon!

Helpful
April 17, 2024

Luis went above and beyond to assist us. We appreciate his excellent customer service, which is rare at dealerships these days. More

by Mr. and Mrs. Clark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Report | Print
Apr 18, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your positive experience with Luis! We're thrilled to hear that he provided you with excellent customer service. If there's anything else we can assist you with in the future, please don't hesitate to reach out.

Helpful
April 15, 2024

Good quality service department. They have helped me with my Ram 2019 1500 truck to keep it running properly. Expect that they will provide you with good follow-up and convenient ser More

by dacalomeni1@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah, good hard working service employee.
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Apr 16, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for sharing your positive experience with our service department! We are delighted to hear that we could assist you with your Ram 1500 truck and provide you with good follow-up and convenient service. We appreciate your feedback and look forward to serving you again.

Helpful
April 15, 2024

WONDERFUL PLACE TO HAVE MY VEHICLE SERVICED. EVERYONE IS SO NICE. WILL BE COMING BACK IN THE FURTURE. More

by XYZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Hooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 16, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you so much for taking the time to share your positive experience with us. We are thrilled to hear that you found our service wonderful and our team nice. We look forward to welcoming you back in the future!

Helpful
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