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Palmer Dodge Chrysler Jeep Ram - Service Center

Roswell, GA

4.5
4,326 Reviews

4,326 Reviews of Palmer Dodge Chrysler Jeep Ram - Service Center

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April 11, 2021

Great service department at this dealership. Very knowledgeable and very helpful. I will always take my truck to them for service because I can trust them with my it. More

by lucianog74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis
April 11, 2021

Service on multiple occasions told us they didn’t know anything about our Jeep and was rude in their responses with short answers and obvious disgust with us asking for more information. Understanding tha More

by LIVE42DY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Keller
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Starks
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Boozer in Finance was amazing as was Jim Miller in Sales
April 11, 2021

Luis is fabulous! He takes the time to make sure he understands what I need, keeps in touch while the repairs are being done and then has the car ready when he says. Love working with him! More

by DUNMEAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis
April 08, 2021

I was concerned but they took care of everything & I was back on the road. Thomas was amazing as well as the rest of the staff. I was so excited I hugged him when I was back my vehicle. Thanks so much!! Eve More

by rcheston.rmc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas
April 08, 2021

The staff are friendly and seem to genuinely care about the customers. The price is comparable if not less expensive than the other dealers in this area. When asked they have even completed other service More

by JANICEHOPSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2021

A very good experience as usual. Hiram in the service line is awesome. He was able to handle my burnt out tail light right on the spot. More

by rcoons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hiram is Great.
April 07, 2021

My time at Palmer Dodge was wonderful. Great customer service from the entire staff! I was completely satisfied with my experience from start to finish. More

by KEOKA.CAULDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 07, 2021

I got a flat tire on 369. While waiting for the service man to come and change my tire, I called Palmer Dodge, where I had purchased the tires for my Jeep Grand Cherokee. They told me to come on in. I act More

by conhorn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hiram in Service
April 07, 2021

Warranty work went perfect!Very happy with the service Warranty work went perfect! Very happy with the service department !!!! Luis and the tech Chris were awesome my truck is fixed. Why do I have to ha More

by RWALLSINC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis and Chris
April 06, 2021

Was not expecting to pay more than $200 that day but, I needed the some important parts to be serviced. And I thank Hiram for making the visit a lot easier and with the accommodating patience. Thank you fo More

by dimitribartholomew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hiram
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