Palmer Dodge Chrysler Jeep Ram - Service Center

The service was great and Andrea was amazing and very helpful. They even handled all the recall helpful. They even handled all the recall More

Richard Kinsey at Palmer Ram Service is the best. Friendly and on time, every time. I recommend Rich to all friends and family. Friendly and on time, every time. I recommend Rich to all friends and family. More

I simply cannot say enough good about the team at Palmer. From making an appointment to picking my Jeep up, it was the smoothest, easiest, and best overall experience I have ever had at car dealership. The c From making an appointment to picking my Jeep up, it was the smoothest, easiest, and best overall experience I have ever had at car dealership. The communication from Ryan and Rich were absolutely top notch! My Jeep (which I purchased elsewhere) was having some weird issues that two other Dodge/Jeep dealerships couldn't even diagnose let alone fix. After picking the Jeep up, it drives and performs like a brand-new vehicle. The attention to detail, the sense of actual caring, and the communication was so refreshing from a service department. To say I recommend Palmer is a complete understatement! More

After coming to palmer service for 7 years (for jk all services) you just expect more. Recently bought Jeep 392 and it makes noises at startup, according to google its normal. I brought it for oil change services) you just expect more. Recently bought Jeep 392 and it makes noises at startup, according to google its normal. I brought it for oil change and they tell me I have to leave jeep for 48hr another day and no promise for rental. It felt like you guys just want me go somewhere else More

Very professional and get the job done right. Louis is service listens and is very knowledgeable Louis is service listens and is very knowledgeable More

The work was completed and the vehicle runs well with no lights coming on. But it did take a week to complete the work. I had no idea day to day how long Palmer would have my Jeep. lights coming on. But it did take a week to complete the work. I had no idea day to day how long Palmer would have my Jeep. More

When I arrived, I explained to Luis that I was experiencing issues with my vehicle since purchasing a new $250 key fob. I asked if he could look into the problem while I was getting my oil changed experiencing issues with my vehicle since purchasing a new $250 key fob. I asked if he could look into the problem while I was getting my oil changed. Instead, he rudely informed me that I would need to schedule a separate appointment and pay an additional $200 for a diagnostic exam. He seemed disinterested in my concerns and responded in a dismissive manner. I then requested an Uber to get to work while my car was being serviced, but that never happened, and I ended up arranging my own Uber rides instead of using the usual service provided. Once I was notified that my vehicle was ready, I spoke with someone else who listened to my concerns and managed to reprogram my key, which took an additional two hours. I had hoped to avoid this extended wait by addressing my issues during my initial drop-off. Overall, it was a frustrating experience, and I am now considering another location for my future services. More

Amazing job. We appreciate the help And immediate assistance that was provided. Keep the great work. We appreciate the help And immediate assistance that was provided. Keep the great work. More

Palmer Dodge, Jeep, ram as the best service department I’ve ever dealt with. They get you in in a timely manner, get you on your way quick, fix everything and for a reasonable price. I’ve ever dealt with. They get you in in a timely manner, get you on your way quick, fix everything and for a reasonable price. More

I don’t believe the issue is fixed. Twice already the vehicle has stalled since picking it up. They left my gas tank on E from test driving! Why, it when all dealerships have gas at the Twice already the vehicle has stalled since picking it up. They left my gas tank on E from test driving! Why, it when all dealerships have gas at their locations? For them to do that made no sense! All of my issues were not addressed. I purchased this vehicle “brand new” with only 5 miles. I believe I was sold a lemon and now no one is competent enough to fix the issues it was sold with. More