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Palmer Dodge Chrysler Jeep Ram - Service Center

Roswell, GA

4.5
4,289 Reviews

4,289 Reviews of Palmer Dodge Chrysler Jeep Ram - Service Center

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July 20, 2024

The service advisor Hiram was great got me in with no problem and fixed quickly Pleasant experience More

by fkeats
Recommend Dealer
Yes
Employees Worked With
Hiram Morarels
Jul 22, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

We're thrilled to hear that you had a pleasant experience with our service advisor, Hiram! Thank you for taking the time to leave us such a positive review. We appreciate your feedback and look forward to serving you again in the future.

July 20, 2024

Rich in the service department is absolutely priceless. He is highly responsive and professional. The service at Palmer is so great that we drive the 45 minutes from intown Atlanta instead of going to a cl More

by hcmiller76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich
Jul 22, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you so much for sharing your positive experience! We are thrilled to hear that Rich provided you with excellent service. We truly appreciate your loyalty and are grateful for the opportunity to serve you. Looking forward to your next visit!

July 19, 2024

Luis is very helpful and accommodating. The service staff is also friendly and helpful. This service center is trustworthy and I have been happy with my experience every time. More

by Mr. and Mrs. Clark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis and the service staff in general
Jul 22, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you so much for your kind words, Mr. and Mrs. Clark! We are thrilled to hear that Luis and our service staff provided you with such a positive experience. Building trust with our customers is our top priority, and we are delighted to know that you have had consistently good experiences with us.

July 19, 2024

Hiram my service consultant was awesome. He gave me guidance on how to get the repair covered by the manufacturer despite my warranty expiring due to mileage because leaks from the third bre More

by RUy
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hiram
Jul 22, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your experience with us. We're glad to hear that Hiram provided you with exceptional service and was able to assist with getting your repair covered. We apologize for the delay in completing the repair and appreciate your patience.

July 19, 2024

Sara was extremely helpful and friendly. Always kept me updated and was a pleasure to deal with. My only suggestions would be to not require return visits. I had a scheduled appointment f More

by rswinton11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara
Jul 22, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your feedback with us. We're thrilled to hear that Sara provided you with helpful and friendly service. We appreciate your suggestions and will work on improving our processes to ensure a smoother experience for you in the future.

July 18, 2024

Dropped My car off and picked it up and the scheduled times. That’s great seevice More

by robertsparadigm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jody Cruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Hooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Starks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All parts and sales advisors were awesome
Jul 22, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Robert, thank you for sharing your positive experience with us! We're thrilled to hear that you found our service efficient and convenient. We appreciate your feedback and look forward to serving you again in the future.

July 18, 2024

Great experience and fast service! We love that we have a place with people we can trust! More

by Ashleycorner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Hooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Ashley, thank you so much for your kind words! We are thrilled to hear that you had a great experience with our fast service. Building trust with our customers is our top priority. We look forward to serving you again in the future!

July 17, 2024

They really try to make our vehicle service well. We were pleased at the work they did More

by sniderr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your positive experience with our vehicle service. We are delighted to hear that you were pleased with the work we did. If you ever need assistance in the future, feel free to reach out.

July 17, 2024

The service department did a excellent job and exceeded expectations. Sarah Jaramillo kept me up to date at all times about my jeep. I am very pleased with the service I have received so far. More

by mikechan.atl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Jaramillo
Jul 18, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Hi Mike, thank you for sharing your positive experience with us! We're thrilled to hear that Sarah provided you with excellent service and kept you informed throughout the process. We appreciate your feedback and look forward to serving you again in the future.

July 16, 2024

The associates at Palmer worked with me to resolve my issue. They communicated effectively and I was very pleased with the end result! More

by RICHSAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah
Jul 17, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Hi Richsal, we are thrilled to hear about your positive experience with our associates at Palmer! Effective communication and customer satisfaction are our top priorities. Thank you for taking the time to share your feedback, we appreciate your support!

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