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Palmer Dodge Chrysler Jeep Ram - Service Center

Roswell, GA

4.5
4,299 Reviews

4,299 Reviews of Palmer Dodge Chrysler Jeep Ram - Service Center

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November 17, 2020

Roberto was very helpful and knowledgeable. He provided me answers and gave me tips and updates for the future. He offered a great customer service experience. More

by sandrahill101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roberto
November 16, 2020

They had my Jeep ready by lunch. They diagnosed the problem the week before, ordered the part and had it installed without issue. Now, I have a brand new radio in my Jeep. Thanks! More

by mmolenda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2020

Got me in and out quick. Also sold me a great deal on a 3 x oil change and service package. I am very happy. More

by ANTHONYBRUMFIELD62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2020

Michael in Service was awesome. Quick check in, good communication post-diagnosis, and thorough with his explanation. Nice job Michael. The waiting room could be nicer - see Ed Voyles waiting room for More

by wfbsyb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael
November 16, 2020

Micheal did a great job. He kept me informed on what was happening and got my truck fixed and back to me in 1 day! More

by nnord15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Micheal
November 15, 2020

They clearly made me feel that I need to come here and have them fix the recall : the fuel relay censor.They did not care to repair my car, and it showed from the time I got there until I left! Service i More

by bradaco7
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
David Keller
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Starts with an M...in the Service Dept.
November 13, 2020

Great service every time. Friendly atmosphere and personable attitude. The waiting area is laid out nicely and allows for social distancing with water and coffee to boot. More

by reanae.anderson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Winston Anderson
November 13, 2020

Luis was great to work with! He was friendly, prompt, knowledgeable, and provided exceptional service. We will be bringing our vehicle there from now on. More

by allilatora
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis in service
November 13, 2020

Roberto is always great to deal with - even when he sometimes has to deliver bad news. (They were also really thorough with cleaning the waiting areas for COVID type issues) More

by jack.nugent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roberto DelCampo
November 12, 2020

Greatest service and sales department. Palmer Dodge always gives the best price and is super fast with their service appointments. Wouldn't go anywhere else. More

by angelarwingard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jody Cruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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