Palmer Dodge Chrysler Jeep Ram - Service Center

David Keller and Hiram always seem to get the job done right the first time anybody looking to buy a vehicle I sent two you thank you for always being there right the first time anybody looking to buy a vehicle I sent two you thank you for always being there More

Thanks to our service advisor, Roberto, Service on our "16 Grand Cherokee was great. This dealer has the most crowded lot in the area and getting around it is a little difficult, but the work done is qui "16 Grand Cherokee was great. This dealer has the most crowded lot in the area and getting around it is a little difficult, but the work done is quite good and Roberto makes a huge difference. More

I travel 38 miles one way and pass by at least 2 Dodge dealerships because I receive Good customer service, good auto service and no one has taken my car on a joy ride as they did at one of the other Dodg dealerships because I receive Good customer service, good auto service and no one has taken my car on a joy ride as they did at one of the other Dodge dealerships. I’ll continue to drive the distance for good service. More

Luis Espinosa and Ryan Hooper are always terrific examples of best-of-class professionals focused on customer experience. I recently brought my new Jeep Gladiator Mojave (purchased through Mike Gebha examples of best-of-class professionals focused on customer experience. I recently brought my new Jeep Gladiator Mojave (purchased through Mike Gebhardt, always) over to Palmer to get some work done that was beyond my own toolset. Luis and Ryan coordinated parts and installation quickly and organized the plan with Walter, a crack technician. What was important about this exercise is the Mojave has unique components that many people are just becoming familiar with. The effort required some just-in-time parts delivery and genuine resourcefulness and creativity to get things done perfectly. In fact, Walter's proactiveness and quick thinking identified a genuine safety issue and he fixed it with downright panache. I highly recommend these good men and Palmer Dodge as an organization. More

I spent 45 years in the vehicle industry as a salesman, manager, dealer principal and vice president of a manufacturer and every once in a while you meet a Hall of Famer. That was my experience with Robert manager, dealer principal and vice president of a manufacturer and every once in a while you meet a Hall of Famer. That was my experience with Roberto Del Campo. He is the best I’ve ever seen at juggling the phones, customers and techs who are endlessly raining down on his parade. Bravo! Roberto! More

It is always a pleasure working with these guys (honest & friendly). They just need a nicer drop off area for the service department. Keep Rockin Palmer. friendly). They just need a nicer drop off area for the service department. Keep Rockin Palmer. More

Michael was professional and straight forward to deal with. The part that was ordered took longer to arrive than I thought it should but that was beyond his control. He kept me updated with the process with. The part that was ordered took longer to arrive than I thought it should but that was beyond his control. He kept me updated with the process and the timeline was pretty much what he said it would be. More

Hiram did a great job explaining everything that needed to be done. Everything was don’t in the time frame explained. Excellent job by all! to be done. Everything was don’t in the time frame explained. Excellent job by all! More

Though I did not purchase my Jeep from this dealership, I was treated very well. From the time, back in May/June 2020 when I was shopping for a Wrangler, up until my time calling them on Friday 9/25 to sched was treated very well. From the time, back in May/June 2020 when I was shopping for a Wrangler, up until my time calling them on Friday 9/25 to schedule a service appointment. Michael S. was great, patient and very knowledgeable. I’d been to the Landmark location and had one of the worst experiences a consumer could imagine, so having Michel S. assist me efficiently and effectively was very relieving. This dealership is solid in my book and I will be using them as my “home” dealership. More

Brought Jeep Grand Cherokee in for quick oil change and air filter and tire pressure. Chelsie took care of everything I needed. Very nice and service was quick. air filter and tire pressure. Chelsie took care of everything I needed. Very nice and service was quick. More