Palmer Dodge Chrysler Jeep Ram - Service Center

Murray provided great customer service and kept me updated throughout the process. The process was seamlessly and I got my car back within a few days. updated throughout the process. The process was seamlessly and I got my car back within a few days. More

Winston is my customer service representative. I love working with him, he is always so responsive and helpful and friendly. He does a great job and always goes the extra mile. I am always glad when he a working with him, he is always so responsive and helpful and friendly. He does a great job and always goes the extra mile. I am always glad when he answers the phone when I call the service department. I know I can count on him More

Service Rep Luis was great but vehicle problem is not fixed. Unfortunately however, I'm still plagued with the same problem they can't seem to fix...sliding doors on my 2018 Chrsyler Pacifica...don't work about Unfortunately however, I'm still plagued with the same problem they can't seem to fix...sliding doors on my 2018 Chrsyler Pacifica...don't work about 1/3 of the time. I'm not sure what my options are at this point to get this issued permanently fixed. It was repaired several months ago at this facility, now I'm having the same problem again. In fact for the last two days...automatic sliding doors have to be operated manually regardless of the time of the day. More

Not a single smile Just an observations is that everybody that works there other than Winston and Nick in sales seem to be absolutely miserable, which in turn makes the Just an observations is that everybody that works there other than Winston and Nick in sales seem to be absolutely miserable, which in turn makes the experience of being on property uncomfortable. I have never been to any work place were people look so unhappy to be there. More

Top notch attention to detail and customer service. My sales experience at Palmer was great and the service side has just continued to reinforce a good decision to buy and service my Jeep at Palmer. Mur My sales experience at Palmer was great and the service side has just continued to reinforce a good decision to buy and service my Jeep at Palmer. Murray is great! More

Great Service Thank you for the great service! It was a pleasure working with Luis. We appreciate his time, professionalism and friendly manner in dealing with ou Thank you for the great service! It was a pleasure working with Luis. We appreciate his time, professionalism and friendly manner in dealing with our Jeep Grand Cherokee. More

Robert, was very understanding and promptly tried to find out what was wrong with my Jeep promptly called to let me know the problem and the cost! out what was wrong with my Jeep promptly called to let me know the problem and the cost! More

Very Possitive We have always used Palmer Doge for service after purchase of my 2016 Ram 1500. They have always been very professional and willing to help with our n We have always used Palmer Doge for service after purchase of my 2016 Ram 1500. They have always been very professional and willing to help with our needs. My last visit I had the pleasure to deal with Roberto, he was extremely helpful, very pleasant and wonderful to deal with. More

Annual maintenance time at 203,000 miles All was done on time and with no surprises. Fine team of Pros that took some extra steps. Thank you Murray. See you in 5,000 miles, or sooner. All was done on time and with no surprises. Fine team of Pros that took some extra steps. Thank you Murray. See you in 5,000 miles, or sooner. More

Extremely fast. Brought JLU into Palmer for oil change. Extremely courteous with immediate attention by the Service Coordinator. Work was completed under 1 hour as promised Extremely courteous with immediate attention by the Service Coordinator. Work was completed under 1 hour as promised More