Palmer Dodge Chrysler Jeep Ram - Service Center

I’ve been lied to, swindled, and strung along Palmer DCJR was helpful, courteous, and fast. A 3rd party transmission repair shop kept my car for months and created more problems than they solved w Palmer DCJR was helpful, courteous, and fast. A 3rd party transmission repair shop kept my car for months and created more problems than they solved while double charging both me and my warranty for repairs. Palmer DCJR (and especially Thomas Pappas) undid the other company’s work and made my Jeep run again in just a couple weeks. I’ve been driving the Jeep for a few days just to make sure that the repairs hold and I couldn’t be happier. More

Always helpful We have been customers of Palmer Dodge for 20 years and have always found them reliable, flexible, and friendly. We will continue to buy our cars and We have been customers of Palmer Dodge for 20 years and have always found them reliable, flexible, and friendly. We will continue to buy our cars and use their excellent service center in the future. More

Dawn is excellant ! I drive an hour and a half one way to get my vehicles serviced at Palmer Dodge and it is Dawns excellent service that brings me back to this location. I drive an hour and a half one way to get my vehicles serviced at Palmer Dodge and it is Dawns excellent service that brings me back to this location. More

Friendly and efficient Neil did a great job taking care of the matter and keeping me informed. He scheduled the service appointment and handled the entire process. Job well Neil did a great job taking care of the matter and keeping me informed. He scheduled the service appointment and handled the entire process. Job well done. More

Emergency part replacement Thomas took great care of me and secured a loaner car for the service of our 2018 Chrysler Pacifica. He kept me informed throughout the entire process Thomas took great care of me and secured a loaner car for the service of our 2018 Chrysler Pacifica. He kept me informed throughout the entire process and was an absolute pleasure to work with! More

Great and efficient experience This was probably the most pleasant experience I've had at a dealer service department. The appointment was super easy to set up online. My service ad This was probably the most pleasant experience I've had at a dealer service department. The appointment was super easy to set up online. My service adviser Luis was friendly and professional and did a great job walking me through the process and making sure I got in and out of there in a timely manner. More

Difficult to deal with Everything take too much time , and not competitively priced and not following up on the status of the work no detailed explanation why the warranty i Everything take too much time , and not competitively priced and not following up on the status of the work no detailed explanation why the warranty is not honored had to elevate the cases etc not pleasant experience More

Got car fixed Thomas is a great contact for service. Palmer a a great service location. He is friendly, informative and knowledgeable individual. I had messag Thomas is a great contact for service. Palmer a a great service location. He is friendly, informative and knowledgeable individual. I had message lights on car, called, he told me to bring it in. I did. Waited and left with a good feeling and A fixed vehicle. More

Hiram and the Palmer team are synonymous with top service! This was my first experience with the Palmer service department and team. Hiram Morales-Baez greeted me with a handshake and 100% customer-first custo This was my first experience with the Palmer service department and team. Hiram Morales-Baez greeted me with a handshake and 100% customer-first customer service. I truly appreciate his help and attention to detail. Palmer is my service home for our 2018 Wrangler Rubicon and I will definitely go to Palmer when it's time for a new car. Thanks Hiram and Palmer. More

Amazing service The service was great. No surprises and everything to my satisfaction. Luis did a great job by keeping me informed about the repair progress. They ev The service was great. No surprises and everything to my satisfaction. Luis did a great job by keeping me informed about the repair progress. They even UBER me into and from the dealership, who can beat that!!! More