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Palmer Dodge Chrysler Jeep Ram - Service Center

Roswell, GA

4.5
4,322 Reviews

4,322 Reviews of Palmer Dodge Chrysler Jeep Ram - Service Center

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December 07, 2019

Always reliable and accountable We have been doing service business with Palmer for several years. We bought our Jeep elsewhere but they treat as family anyhow. We have found them to More

by JerryE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Torres and Roberto DelCampo
Dec 09, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for giving us such high marks. We are constantly hard at work to deliver the best possible experience, and appreciate this feedback!

December 06, 2019

It is a good feeling to know I can count on Palmer Dodge. to keep my Durango in top working condition. (Just waiting to get credit on the double billing) 12/6/2019. More

by john.minnick.usa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto and Luis
Dec 09, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for the kind words! Please don't hesitate to reach out if there is anything else we can assist you with!

Dec 09, 2019 -

john.minnick.usa responded

The double billing issue was resolved promptly. Thank you Palmer Dodge Team!!!

December 06, 2019

Awesome service I have been to the dealership several times trying to get my truck radio system updated. Each time, the perferred technician wasn't available . After More

by brandnew.1974
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony White, Hiram, ?Neil Feinberg
Dec 06, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

We are incredibly grateful that you took the time out to leave us this note. It's customers like you that make our job wonderful. We look forward to serving you again!

December 05, 2019

Service team was awesome Service team and mechanics stayed late to complete my repairs so I could get on the road the next day for a long road trip. Greatly appreciated! More

by JUSTIN.SERETTI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil a d dave
Dec 06, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

You're so very welcome, Justin! We're delighted we were able to get your vehicle running in tip-top shape before your long road trip! Please don't hesitate to reach out if there is anything else we can assist you with. Safe Travels!

December 03, 2019

A Trustworthy Service Adviser Thomas Pappas....remember his name and ask for him when you go into service at Palmer Dodge. I will continue to have him handle the service needs for More

by billg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Pappas
Dec 04, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you so much for your kind words! We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you, and we look forward to working with you again in the future!

December 02, 2019

Best team there is! Love the team at Palmer Dodge. Have been going there for years. Was in and out of service in a reasonable time just like they promised. More

by angelarwingard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jody Cruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for giving us such high marks. We are constantly hard at work to deliver the best possible experience, and appreciate this feedback!

December 02, 2019

Marked Improvements We have used Palmers Service center on prior services with mixed reviews from rude to my wife or not performing a requested service correctly; however More

by allegoodk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 02, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you so much for giving us another chance. We're beyond delighted to hear your latest experience exceeded your expectations. We will continue to strive to provide you with outstanding service you can trust.

December 02, 2019

Great work and timeliness Winston who’s my service advisor kept me informed on the progress of my repairs and there were no surprises. The technician Max took good care of our More

by nbhangtfan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Winston in Service and Max the Technician
Dec 03, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

We appreciate you! We take pride in offering our customers world-class service, and we hope to see you again next time.

December 01, 2019

New tires/ full tune-up Luis was extremely helpful. Called to insure I understood work - charges for work - kept me in the loop entire time. Very friendly as well as knowle More

by jaboutelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis- service dept.
Dec 02, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you so much for allowing us to work on your vehicle! We're thrilled Luis was able to provide you with the top-notch quality service you deserve!

December 01, 2019

30K Service Took my RAM1500 in for 30k service. Even though I had the wrong date, they still got me in and the service was fast and efficient More

by troyboyolson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil
Dec 02, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

We're so glad we were able to help you out! Helping our customers is what we love best! Please don't hesitate to reach out if there is anything else we can assist you with!

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