Palmer Dodge Chrysler Jeep Ram - Service Center
Roswell, GA
4,302 Reviews of Palmer Dodge Chrysler Jeep Ram - Service Center
Good service Louis is awesome for signing me in late in the afternoon and quickly identifying the problem. The vehicle was fixed pretty fast for me to pick up Louis is awesome for signing me in late in the afternoon and quickly identifying the problem. The vehicle was fixed pretty fast for me to pick up More
Fast and professional Enjoy your service department. Knowledgable and professional and my vehicke was ready quickly. Waiting facilities are stocked wit coffee and free wifi Enjoy your service department. Knowledgable and professional and my vehicke was ready quickly. Waiting facilities are stocked wit coffee and free wifi along magazines and tv More
Excellent service The shifter cable on my 2015 dodge dart broke while my granddaughter had the car at kenesaw state university. I live in Valdosta Ga and I went online The shifter cable on my 2015 dodge dart broke while my granddaughter had the car at kenesaw state university. I live in Valdosta Ga and I went online and found Palmer Chrysler Dodge Jeep dealership to have the car towed there. I talked to Thomas in service over the phone and he showed me awsome service from the beginning to the end. More
Great service I had an issue with my drivetrain and clunking noise. I was very pleased when the technician decided to ride with me and we found the issue. Very h I had an issue with my drivetrain and clunking noise. I was very pleased when the technician decided to ride with me and we found the issue. Very happy with this service dept More
No night drop???? I am willing to give a 5, but the lack of a night drop is unacceptable. To be honest, I almost gave a 3. I was fortunate that I was able to get th I am willing to give a 5, but the lack of a night drop is unacceptable. To be honest, I almost gave a 3. I was fortunate that I was able to get there a day early (during school hours). If I had to miss or be late for school, it would have been a 2. More
Palmer is the best dealership Palmer Dodge is the only Jeep dealership I trust in the metro-Atlanta area and honestly, is the main reason why I haven't given up on Jeep in general. Palmer Dodge is the only Jeep dealership I trust in the metro-Atlanta area and honestly, is the main reason why I haven't given up on Jeep in general. I really do like my Jeep, but the reliability is less than stellar. I am taking my Jeep to get serviced every 6 months (and no this isn't an exaggeration). My Jeep is a 2011 and the only major thing that has broken is the transmission, but I have minor issues, such as the thermostat, door locks, etc. Every time, Palmer Dodge has been great in getting my vehicle serviced as soon as possible (sometimes even sooner than expected). I trust Palmer Dodge and never feel taken advantage of. Palmer Dodge goes out of it's way to ensure I receive timely communications so I know the exact status of my vehicle repair. Even when I got in a dispute with corporate Jeep for reimbursement on a part that was later recalled, Palmer Dodge willingly got involved and explained to corporate Jeep the situation so that I was fully reimbursed for the recalled part that I had paid out of pocket to have repaired. Where do you find that type of customer service nowadays?!?! No where, but at Palmer Dodge! More
Very very pleased! Quick, got informed of progress during the service via text, and was told about specials on oil/tire change which I took. This was a excellent experie Quick, got informed of progress during the service via text, and was told about specials on oil/tire change which I took. This was a excellent experience! More
Awesome Service - Awesome - I took my truck to Palmer because another dealership was incapable of correcting the problem. I was fortunate that Thomas Pappas knows his stuff and w I took my truck to Palmer because another dealership was incapable of correcting the problem. I was fortunate that Thomas Pappas knows his stuff and was able to convey to the mechanic what the resolution was. More
Winston in the Service Department was professional & helpful I had an issue with a leak that was letting rainwater in. The service department was aware of the nature of the problem and immediately recognize what I had an issue with a leak that was letting rainwater in. The service department was aware of the nature of the problem and immediately recognize what to fix. They then scheduled and obtained the appropriate parts and made all the necessary fixes in a timely manner. They were professional, friendly, and helpful throughout the interaction. This made me glad that I purchased a RAM:) More
Best Jeep dealership in ATL Professional, helpful, best place to take your Jeep in the Atlanta area. Never left unsatisfied, the staff is wonderful and got my Jeep back to full s Professional, helpful, best place to take your Jeep in the Atlanta area. Never left unsatisfied, the staff is wonderful and got my Jeep back to full strength!! More