Palmer Dodge Chrysler Jeep Ram - Service Center

They were able to work my oil change in without an appointment and had me out of there within the time they told me appointment and had me out of there within the time they told me More

The service team and my advisor Kimberly in particular do a great job of meeting any need I have with my vehicle! a great job of meeting any need I have with my vehicle! More

My vehicle was serviced at Palmer Dodge. The technician scratched the paint and tried to cover it up with touch up paint. When asked by the service advisor he admitted to it. At first, the s The technician scratched the paint and tried to cover it up with touch up paint. When asked by the service advisor he admitted to it. At first, the service manager was willing to get it fixed using a local body shop. The shop in question cuts corners and does not do quality work. I submitted estimates from a body shop I wanted the vehicle to be repaired at. They refused. They said I would be contacted by their insurance company for repairs. That never happened. Now the service manager said they will pay the bill only if I jump through hoops and make sure they get photo documentation of the repair process. The damage was done there and they need to pay the bill. I should not have to be inconvenienced. More

Scheduling was easy. Service (oil change) faster than expected. No attempts to sell other services (which I appreciate). Waiting area is clean and nice. Very positive exp Service (oil change) faster than expected. No attempts to sell other services (which I appreciate). Waiting area is clean and nice. Very positive experience. More

Everyone is so wonderful. They answered all my questions and were very thorough. My car was exceptionally clean when I picked it up. They answered all my questions and were very thorough. My car was exceptionally clean when I picked it up. More

The service was excellent! I really appreciate the follow up and the personal attention to my car. I would definitely recommend this service department! Thank you again for the I really appreciate the follow up and the personal attention to my car. I would definitely recommend this service department! Thank you again for the excellent service! More

Very satisfied with the professional support I received from the Service Department. Louis was very knowledgeable about my Jeep Grand Cherokee's ac problem. Kept me informed of necessary repairs, parts, an from the Service Department. Louis was very knowledgeable about my Jeep Grand Cherokee's ac problem. Kept me informed of necessary repairs, parts, and cost. Always courteous and respectful. Thanks More

From the first time I took my Wrangler in for service, Palmer has always impressed. They do a great job of scheduling and keeping on track, they address any service needed, and talk to me about recommend Palmer has always impressed. They do a great job of scheduling and keeping on track, they address any service needed, and talk to me about recommendations and their criticality, I never feel "upsold" or pressured - and they have even fixed issues caused by other service providers. My experiences have been nothing but excellent. More

Kim is awesome! ! The department is very flexible and makes service work there a breeze ! The department is very flexible and makes service work there a breeze More

Great service and was seen in a very timely manor with great customer service and had it back within two days great customer service and had it back within two days More