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Palmer Dodge Chrysler Jeep Ram - Service Center

Roswell, GA

4.5
4,318 Reviews
Call Service Center (770) 410-1111

4,318 Reviews of Palmer Dodge Chrysler Jeep Ram - Service Center

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May 26, 2024

Rich was very informative and communicative throughout the entire process of my repair! I appreciate the attention to detail that he and the technicians had while working on my car. More

by Sheridan M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Kinsey
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May 28, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Hi Sheridan, thank you for your kind words! We're thrilled to hear that Rich and our team provided you with informative and communicative service during your repair. Attention to detail is a top priority for us, and we're glad it didn't go unnoticed. We appreciate your feedback!

May 25, 2024

completed my recall on RAM 1500 in one day, very prompt, also prompt oil change More

by mikewylie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
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May 28, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Mike, thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that we were able to complete your recall on your RAM 1500 promptly and efficiently. We look forward to serving you again in the future!

May 23, 2024

very easy to make appointment on line. brought it in the day before for easier drop-off and was done that day. friendly staff... More

by cjdolny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : hiram
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May 28, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you so much for sharing your positive experience with us! We're glad to hear that you found our online appointment system easy to use and that our staff provided friendly service. We appreciate your feedback and hope to see you again soon!

May 23, 2024

Had issues setting up rental car, otherwise all good experience. Quick response, follow-ups. Appreciated More

by gurunath.n
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Hi Gurunath, thank you for your feedback and for highlighting your positive experience with our quick response and follow-ups. We apologize for any inconvenience you experienced during the rental car setup and will work to improve in that area. We hope to serve you again soon.

May 22, 2024

Scheduled oil change. All went well and the vehicle was ready prior to the promised time. More

by COBB.MT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 23, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Hi Cobb, thank you for sharing your positive experience with us! We're glad to hear that your oil change went smoothly and that your vehicle was ready ahead of schedule. We appreciate your feedback and look forward to serving you again in the future.

May 21, 2024

Rich Kinsey is amazing. He is the best there is. I just toss him the keys and he tells me when it’s done. More

by mattthomsen383
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich kinsey
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May 22, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for the kind words, Matt. We're glad to hear that Rich provided you with excellent service. We strive to make the car service experience as seamless as possible for our customers. Let us know if there's anything else we can assist you with in the future.

May 20, 2024

Came in for an unscheduled oil change. Wait time was long, but not unreasonable since I did not have an appointment. More

by donaldgross86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Hi Donald, thank you for sharing your feedback with us. We appreciate your understanding regarding the wait time for the unscheduled oil change. We'll strive to make improvements to reduce wait times in the future. We hope to see you again for a smoother experience.

May 19, 2024

Prices are too high but at least they are vacuuming vehicles and making attempt to add value More

by John Hamcheck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not listed
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May 21, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Hi John, thank you for taking the time to leave feedback. We appreciate your positive rating and are glad to hear that you noticed our efforts to add value with vehicle vacuuming. We will take your comments on pricing into consideration as we strive to provide the best service possible.

May 19, 2024

After an initial under repair look during 2 previous visits over 2 years the service department was able to fix my car. There needs to be a better waiting area for the service departments one has to wal More

by kristincdixon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich
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May 21, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Hi Kristin, thank you for sharing your feedback with us. We're glad to hear that our service department was able to fix your car. We appreciate your suggestion about the waiting area and will take it into consideration for future improvements. We hope to see you again soon!

May 19, 2024

Great service! Fast and friendly. Vehicle was clean and returned promptly. Luis was great and will ask for him next time. This Jeep is 11 years old and I’ve onl More

by oosis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 21, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for the glowing review, oosis! We are thrilled to hear that you had a great experience with Luis and that your vehicle was well taken care of. We appreciate your loyalty and look forward to serving you again in the future.

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