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Palmer Dodge Chrysler Jeep Ram - Service Center

Roswell, GA

4.5
4,382 Reviews
Call Service Center (770) 410-1111

4,382 Reviews of Palmer Dodge Chrysler Jeep Ram - Service Center

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August 06, 2025

Would not trust anyone else with my truck! Everyone is extremely nice and friendly. Ask for Sarah. More

by pete.mongeau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Hooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah in service
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Aug 07, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for your fantastic review, Pete! We're thrilled to hear that you have such a positive experience with our team. Sarah and the entire staff appreciate your trust and are always here to help with your truck needs. Looking forward to seeing you again!

August 06, 2025

Rich was the absolute best! Love the service! Great customer service, highly recommend! Love it! More

by caelyn_waddell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Kinsey
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Aug 08, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for your amazing review, Caelyn! We're thrilled to hear that Rich provided you with excellent service. Your recommendation means a lot to us, and we look forward to serving you again in the future!

August 05, 2025

Luis is awesome! ! He’s been taking care of us for the last couple years. Even though we moved further away, still bring it there because of Luis More

by ozkurbora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
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Aug 06, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for your wonderful review! We're thrilled to hear that Luis has consistently provided you with great service. It's fantastic to have loyal customers like you, and we appreciate you making the trip to see us. Looking forward to your next visit!

August 05, 2025

Rich Kinsey was great to work with. He is always very responsive and puts the customer's trust and satisfaction as his top priority. More

by garyroyal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jody Cruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Hooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Kinsey
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Aug 06, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the fantastic feedback, Gary! We’re thrilled to hear that Rich made your experience a positive one. Customer satisfaction is our priority, and we appreciate your recognition of Rich’s dedication. Looking forward to serving you again!

August 04, 2025

It's a very nice and clean Dealership with exllanent customer service. I recommend them highly. More

by chouston1062
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 06, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for your fantastic review! We're thrilled to hear you enjoyed our dealership and received excellent customer service. Your recommendation means a lot to us, and we look forward to welcoming you back in the future!

August 03, 2025

Great Place, I wish I lived there. Traveled from Louisiana to visit family there. Got in my Grand Cherokee saturday morning and it was running rough. Check engine light was on. Cal More

by doug4260a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 04, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you so much for sharing your experience, Doug! We greatly value your feedback and appreciate you taking the time to share. If you're ever back in the area, our team will be here to help if any issues come up with your vehicle. We're proud to have helped you get back on the road quick. Thanks again, and safe travels!

July 29, 2025

Sarah did a fantastic job of ordering parts, scheduling service while I work remotely and filing a warranty claim. I couldn’t ask for better service. More

by bcherer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah
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Jul 31, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you so much for sharing your experience with our team! We're so happy to hear Sarah was able to help you find the parts you needed. We greatly appreciate your business, and we look forward to serving you again on all future car needs!

July 29, 2025

I had a difficult issue to resolve with my Jeep's infotainment system. Service advisor Luis Torres and his team hung in there and resolved the problems to my complete satisfaction. Thank you guys! More

by sighardester
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Torres
Report | Print
Jul 31, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you so much for your kind words! We're so glad to hear that Luis and the service team were able to resolve this issue for you. We greatly appreciate your taking the time to share your experience with us, and we look forward to serving you again on all future service needs!

July 28, 2025

Palmer Dodge is always a great experience. They are busy, but they do not let you as a customer feel like that is a problem. They get you out in a timely manner and are up front with you on ho More

by MKUBIE21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 31, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you so much for sharing your feedback! We greatly appreciate customers like you for taking great care of your vehicle at our service center. Thank you for your continued support, and we look forward to serving your Jeep again in the future!

July 27, 2025

Always go above and beyond to maintain the fleet. There is a true sense of urgency. Always getting me in and out in a timely manner. More

by abiggins678
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Hooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim
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Jul 28, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for your fantastic feedback! We're thrilled to hear that our team consistently meets your fleet needs with urgency and efficiency. Your satisfaction is our top priority, and we look forward to serving you again!

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