Palmer Dodge Chrysler Jeep Ram - Service Center

Disappointed in delivery of new tires. Label left on all 4 tires. Tires were very dirty and were not detailed as the tires that were on my vehicle being replaced. I did ask the service Label left on all 4 tires. Tires were very dirty and were not detailed as the tires that were on my vehicle being replaced. I did ask the service technician if he would detail them for me as they looked terrible and he was kind enough to do that to me. When checking out I mentioned the labels left on tires and the condition of the new tires and was told the person that had serviced my car was new. A new employee or not, there should be someone checking on quality of work being done. She did tell me that the Service manager told her that the labels would be gone after 10-15 miles which they were thank goodness. But still should have been removed prior to installing. I have purchased tires several times over the years and have never had labels left on tires or the tires not being dressed down. More

Hiram in service is great to work with. Very persoable and knowledgable. The service was great. Very persoable and knowledgable. The service was great. More

Rich provides excellent service! He was professional and kept me informed throughout the repair process. He was professional and kept me informed throughout the repair process. More

By far the best dealership I’ve ever worked with the whole process was fast and smooth from the moment I got there even tho it was a extremely early they where very kind and welcoming to there home (dea whole process was fast and smooth from the moment I got there even tho it was a extremely early they where very kind and welcoming to there home (dealership) they even blessed me and my friends by paying for our Uber too the mall and our food so we wouldn’t sit in the dealership for hours while working in my car 💙🙏🏾 I will definitely be back again for more work to my car 10 out of 10 experience the wjol Process was fast huge thank you to Kim Ryan and Kyler More

Wow! Time and time again, I am never disappointed with the excellent service that I receive from not only Hiram, but the entire customer service team in t Time and time again, I am never disappointed with the excellent service that I receive from not only Hiram, but the entire customer service team in the service department. Seriously, shout out to the entire staff. From the friendly guy that greets me and drives my car through the service overhang until I get my car returned after the service, I am thoroughly impressed with the great vibe offered at this service department. Let me brag a little on my guy, Hiram, though. He's been my service tech since DAY 1 of owning my Wrangler. From all of the little warranty issues to the most recent issue that I have had with a little leak, I always trusted that Hiram would take care of me and my wrangler. This time around was no different. I checked in with him the day before I brought my car in for the scheduled appointment he made sure that I was taken care of. I had to be at work immediately after drop off, so a quick hand off and communication throughout the day was very necessary. I was not disappointed. Just as promised, my car was fixed before the day was done, AND just in time to pick up my kiddos for all of their afternoon activities. Hiram and the service team really work well together. All of them seem to get along and have a great spirit about them! Really great environment to walk into! Whatever they are doing, it's working. Keep up the great work. I don't like to be in the service department with my wrangler very often, but when I do, I really don't mind visiting this team. Thanks, Hiram and Team for making sure that my car is always safe for me and my children. You rock! More

Very timely service and quick service. Friendly and service was under what I was excepting so always a pleasant surprise. Friendly and service was under what I was excepting so always a pleasant surprise. More

The receptionists were very dismissive, as a first time visitor at this location they left a bad impression. When first walking into the service building each receptionist looked at me didn’t greet me unti visitor at this location they left a bad impression. When first walking into the service building each receptionist looked at me didn’t greet me until minutes later. I’m not sure why the energy was off, but as a customer I did not feel welcomed. More

Rich Kinsey is the best advisor I have ever worked with. There is no better. There is no better. More

Great service from Cole, I was in and out in less than an hour. I will definitely be back for all of my future services. hour. I will definitely be back for all of my future services. More

We had a great experience when we bought our new jeep. It fast and hassle free. It fast and hassle free. More