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Palmer Dodge Chrysler Jeep Ram - Service Center

Roswell, GA

4.5
4,305 Reviews

4,305 Reviews of Palmer Dodge Chrysler Jeep Ram - Service Center

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December 01, 2023

Service advisor, Luis, was upfront and accurate in describing the likely cost and repair efforts prior to my even bringing the vehicle in for service. They completed the work in less time than I woul More

by Erik Eklund
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Kinsey, Luis
Dec 04, 2023 -

Palmer Dodge Chrysler Jeep Ram responded

Hi Erik, thank you for your kind review! We're glad to hear that Luis provided you with great customer service! It's great to know that we were able to complete the work in a timely manner, and we hope to work with you again next time!

December 01, 2023

We had an issue that was resolved to our satisfaction. David and the dealership did a great job in correcting a situation where we were left without our truck for a few weeks. More

by tandar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

Palmer Dodge Chrysler Jeep Ram responded

Hi Tandar, thank you for taking the time to leave a review. We're glad to hear that David and our team were able to resolve the issue! If you have any further feedback, feel free to reach out.

November 30, 2023

Super fast service. I needed a battery, pulled up, evaluated, battery changed and put the door in less than 45 min. Very professional and courteous More

by Gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Hooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2023 -

Palmer Dodge Chrysler Jeep Ram responded

We really appreciate your positive review, Gary! Thank you so much for choosing our dealership!

November 30, 2023

Hands down, this dealership has the very best customer service in the area. I will continue to bring my Jeep here! More

by ctrulio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Kinsey
Dec 01, 2023 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for your review! We are so glad to hear your positive feedback, and we look forward to working with you again next time!

November 29, 2023

The folks at Palmer always take great care of me. I always work with Hiram, and he always provides prompt updates, recommendations, and expectations for when the service will be done. The team moves More

by jobo1190
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hiram
Dec 01, 2023 -

Palmer Dodge Chrysler Jeep Ram responded

We're so glad to hear you enjoyed working with Hiram! We appreciate your loyalty to our dealership, and we hope to serve you again in the future!

November 29, 2023

I go past other dealerships to come to Palmer, I feel comfortible dealing with Zack Jorden and the rest of the group More

by craig442w30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2023 -

Palmer Dodge Chrysler Jeep Ram responded

We're so glad to hear you had a great experience working with Zack! We really appreciate your business!

November 26, 2023

No complaints. Got my appointment set up on the Mopar web site. Very easy. This was my third and last free oil/filter change and tire rotation since I purchased th More

by gonavy71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Valentina Roman
Dec 01, 2023 -

Palmer Dodge Chrysler Jeep Ram responded

We're so happy to hear that we were able to help you out with your service! Thank you for sharing your review!

November 25, 2023

The girl that was helping me was awesome. She made sure the parts dept charged me the amount they had quoted her the first time. More

by maritzaort64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Hooper
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2023 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks so much for your positive review! We really appreciate it!

November 25, 2023

Great experience. Military discount too. We waited on site and they contacted me promptly when it was finished right around the time they estimated it would be. More

by lindaw81
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2023 -

Palmer Dodge Chrysler Jeep Ram responded

We're so happy to hear you had a positive experience working with our team! We're so glad we could help!

November 23, 2023

I went in for an abnormal noise that has not presented itself in a few days. I was told they would not charge me if nothing was found. The service tech came back with a body creak noise that was not of More

by aholland1040
Recommend Dealer
No
Employees Worked With
I do not see the employee above but your service receive
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