Palmer Dodge Chrysler Jeep Ram - Service Center

Was not a great experience at all. I ordered 3 specific services and upon arrival to pick up the vehicle, additional service was on the invoice and the charge for it was expensive. I d I ordered 3 specific services and upon arrival to pick up the vehicle, additional service was on the invoice and the charge for it was expensive. I did not ask for this specific service and the representative checking me out was not willing to listen to me or remove the charge. There wasn’t even any options for credit on my next scheduling maintenance to mitigate the error made. Overall very unfortunate situation. More

always a good services and my car is in good shape. i can recommend it i can recommend it More

IF I COULD GIVE ZERO STARS I WOULD ! Horrible horrible service kept my Jeep for 3 weeks didn’t fix anything!!! Told me part would be $450 found part at auto zone for $100 and they wouldn Horrible horrible service kept my Jeep for 3 weeks didn’t fix anything!!! Told me part would be $450 found part at auto zone for $100 and they wouldn’t fix it and then broke the part so i couldn’t return it . Told me the part was out of my warranty but called jeep corporate myself and the part was covered by my warranty the whole time ! They lied about giving me a loaner car for those three weeks by saying i wasn’t covered by warranty when it was! I asked for the diagnostic report for those three weeks and till this day never got it ! I also asked to speak to the manager and till this day have got the run around ! They text me one day that it was the transmission and the next day a pedal and the next day something else. They don’t know what was wrong yet still charged me! I am currently in contact with jeep corporate to do something about this dealership service department because they were horrible customer service and horrible service all together! DON’T GO HERE EVER ! They lie about car not being under warranty to get your money i ! And keep car for 3 weeks & don’t fix anything! More

Tina was exceptional and her customer service made a difference in the service delivery provided to me difference in the service delivery provided to me More

Quick and professional service. As usual. Got in and out within 10 minutes for pickup and drop off. Car ready within a few hours for full break service. As usual. Got in and out within 10 minutes for pickup and drop off. Car ready within a few hours for full break service. More

Palmer Dodge took great care of our vehicle concerning a factory recall. They scheduled right away and had transportation set so we did not haveto sit at the dealership. factory recall. They scheduled right away and had transportation set so we did not haveto sit at the dealership. More

Great customer service, I bring all my Mopars here for service. Highly recommend for all your car needs. service. Highly recommend for all your car needs. More

Rich is AMAZING and so helpful! He is simply the best!! He was super nice and kind!! He is simply the best!! He was super nice and kind!! More

Tina and Brett did a great job. They were professional and pleasant to deal with. They were professional and pleasant to deal with. More

Great job w recall item, very easy and professional and down in a timely manner down in a timely manner More