Palmer Dodge Chrysler Jeep Ram - Service Center

I was quoted a price that was almost five hundred dollars less than the final price. Did not like that. I also do not like your 2% charge to use a credit card. I really do not like that. less than the final price. Did not like that. I also do not like your 2% charge to use a credit card. I really do not like that. More

The entire staff at Palmer made my experience Easy-going. The staff members explained in detail what was going to be done to my car and the expectation of time. All went well! The staff members explained in detail what was going to be done to my car and the expectation of time. All went well! More

Sarah is wonderful! Very pleasant and super helpful. You are lucky to have her on your team. Represents you incredibly well.. Very pleasant and super helpful. You are lucky to have her on your team. Represents you incredibly well.. More

They provided incredible, last-minute service when my Wrangler was towed to the dealership because it wouldn't start. Even without an appointment, they prioritized service on my vehicle because the top w Wrangler was towed to the dealership because it wouldn't start. Even without an appointment, they prioritized service on my vehicle because the top was off and rain was in the forecast. More

Great customer service from beginning to end. !!! Hiram in the repair center was point on with everything! !!! Hiram in the repair center was point on with everything! More

Everything is good. The service wad good and quick. I just had a slight problem getting the emissions. Normally I have not had to do that when buying a new car. But it’s The service wad good and quick. I just had a slight problem getting the emissions. Normally I have not had to do that when buying a new car. But it’s okay. More

Friendly, knowledgeable service. Polite, knowledgeable and passionate about the Jeep brand. Went above and beyond to fix my issues. Great dealer! Polite, knowledgeable and passionate about the Jeep brand. Went above and beyond to fix my issues. Great dealer! More

Bad in so many ways! Simple oil change, rotation, 23 pt inspection. First attempt - only oil change was performed. David was very responsive and offered to correct it at Simple oil change, rotation, 23 pt inspection. First attempt - only oil change was performed. David was very responsive and offered to correct it at my earliest convenience. 2nd attempt, his staff had no urgency and only perform the tire rotation. I asked the tech about the 23pt inspection, he said he didn't do it, but then changed his story when David asked him and made up some vague results. Failed basic tire rotation - he never checked the tire pressure. (ranged from 67 - 72). Oliver? (the service greeter) was their shining star - went over and above make sure customer was happy. David did everything I would expect a Service Manager to do to make things right...his staff just failed him. More

Great customer experience! Kept me updated through out the servicing of my vehicle. Fast and efficient. Thank you! Kept me updated through out the servicing of my vehicle. Fast and efficient. Thank you! More

Great experience. Hiram handled all my needs with urgency. Looking forward to my next service experience. Hiram handled all my needs with urgency. Looking forward to my next service experience. More