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Palmer Dodge Chrysler Jeep Ram - Service Center

Roswell, GA

4.5
4,288 Reviews

4,288 Reviews of Palmer Dodge Chrysler Jeep Ram - Service Center

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February 16, 2025

I can't wait to see the new service department. Rich has always taken care of all the vehicles needs. More

by servicemk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for your awesome feedback! We're excited for you to experience the new service department. It's great to hear that Rich has been taking such good care of your vehicle needs. We hope to work with you soon!

February 16, 2025

The service manager lacks people skills, ethics and knowledge. I wouldn’t hire him to clean toilets. More

by jeyowell1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Keller
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

We appreciate your feedback and are sorry to hear about your experience. We'd like to hear more about your visit so that we can work to improve. Please reach out to us when you can. Sincerely, Jody Cruce, General Manager, jodycruce@gmail.com, (770) 410-1111

February 15, 2025

Careless routine service led to returning my car with improper tire inflation in consecutive services. It seems this may be due to improper training on the newer models Jeep GC 4XE. If you cant inflate More

by MARSHALL.GOLDMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Keller
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Hi Marshall, thank you for your feedback. We apologize for the tire inflation issue and understand your concerns. Ensuring our team is well-trained is a priority, and we'll address this. Your experience helps us improve, and we appreciate you bringing it to our attention. Sincerely, David Keller, Service Manager, service@palmerdcj.com

February 14, 2025

david and crew are the best can always depend on them when i go for service to get my concerns taken care of ,would not rry to go anywhere else for servcie and i send everyone i know there More

by WANDERSON5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : kim
Feb 17, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Wanderson, thank you for your fantastic feedback! We're thrilled to hear that David and the team consistently meet your needs. Your trust and recommendations mean the world to us. We look forward to continuing to provide you with top-notch service!

February 11, 2025

Kim, as always, took great care of me. Quick oil change while I waited in the lobby. More

by mark.walters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jody Cruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Hooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the great feedback, Mark! We're thrilled to hear Kim provided you with excellent service during your oil change. Your satisfaction is our priority, and we look forward to seeing you again soon!

February 09, 2025

I had the pleasure of working with Rich in the service department and found him to be exceptionally professional and very helpful. From the onset to the conclusion of what was a complex and meticulous rep More

by chapfmb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich
Feb 11, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for your fantastic feedback! We're thrilled to hear about your positive experience with Rich. We hope to serve you again in the future!

February 09, 2025

Always keep you updated. Always meet expectations. Very fortunate that Palmer is my local dealer. More

by GLENN24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the fantastic feedback, Glenn! We’re thrilled to hear that you feel well-informed and satisfied with your experience. We’re here to keep exceeding your expectations!

February 03, 2025

Rich is service is the best. Gets you In and out and he’s very helpful More

by krowland52801
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the awesome feedback! We're thrilled to hear that Rich provided you with such efficient and helpful service. Our team works hard to ensure a great experience, and it’s fantastic to know we hit the mark with you!

February 02, 2025

Fantastic service department. They did a great job on my truck. I live about 40 miles from Palmer dealership. I have two other dealerships within 10 miles of me, but I would rat More

by CH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jody Cruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the fantastic feedback! We're thrilled to hear you had a great experience with our service department. Your loyalty means a lot to us, and we’re committed to providing the best service possible. We look forward to seeing you and your truck again soon!

January 31, 2025

Palmer Dodge, Ram, Jeep has been a pleasure to do business with both in buying my vehicles and having my vehicles serviced. They are professional, personal, and deliver on what they say. More

by GPDEMP2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Hooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Torres
Feb 03, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for your kind words! We're thrilled to hear you had a positive experience with us. Our team is dedicated to providing exceptional service, and it’s great to know we met your expectations. We look forward to assisting you again in the future!

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