Palmer's Toyota Superstore

Very glad to meet Eddie Eddie took time to help me find a vehicle. I actually am going to be going with something different than I had planned. I didn't realize the payment w Eddie took time to help me find a vehicle. I actually am going to be going with something different than I had planned. I didn't realize the payment would be so little difference until he explained them More

Great dealership! I was unable to purchase a vehicle due to some expenses coming up that hindered my search. However, I plan to be back as soon as possible! The salesma I was unable to purchase a vehicle due to some expenses coming up that hindered my search. However, I plan to be back as soon as possible! The salesman, Eddie H. was incredibly professional, friendly and made me feel confident in choosing Palmer's! More

Great service Martin was the salesperson, he was amazing! he was very helpful and knowledgeable. He listened to what I wanted to help me find the perfect car! Martin was the salesperson, he was amazing! he was very helpful and knowledgeable. He listened to what I wanted to help me find the perfect car! More

Excellent customer service very honest sales persons My experiece was pleasant not at all stressful .I was impressed with the short length of time compared to previous car purchase .I shared my experienc My experiece was pleasant not at all stressful .I was impressed with the short length of time compared to previous car purchase .I shared my experience with family and friends. More

Very good customer service! Everyone who works here are so nice and helpful! They took great care in having my car serviced and I was done in a matter of no time! I won't take my Everyone who works here are so nice and helpful! They took great care in having my car serviced and I was done in a matter of no time! I won't take my car anywhere else but to Palmers! More

Good Experience David Parnell was very knowledgeable and helpful. I believe that I was treated professionally and fairly throughout the buying process. I would defi David Parnell was very knowledgeable and helpful. I believe that I was treated professionally and fairly throughout the buying process. I would definitely recommend this dealership and David and will shop with them again should I have any future vehicle needs. In addition, the business office was very efficient and easy to work with as compared to experiences with other dealers. More

Great Experience! Love my 2015 Camry! Tiffany Fredrick was very nice and courteous and made the experience great! Will go back to her for my next purchase! Love my 2015 Camry! Tiffany Fredrick was very nice and courteous and made the experience great! Will go back to her for my next purchase! More

New Truck Purchase I've been dealing with Palmers Toyota for over 10 years and admit they have some issues, but salesman David Parnell is the best. Regardless of my aut I've been dealing with Palmers Toyota for over 10 years and admit they have some issues, but salesman David Parnell is the best. Regardless of my auto needs, new or used, I will check with David first before buying my next auto. More

Worst customer service I've ever experienced. Spent a few hours there looking into our options and filling out paperwork. Mr. Minnifield assured us he would call later that afternoon to update us on the few hours there looking into our options and filling out paperwork. Mr. Minnifield assured us he would call later that afternoon to update us on the status of our application. We waited two days and never received a phone call. We stopped back by the facility and Mr. Minnifield got very defensive and told us that he had personal business at home that distracted him and kept him from calling us. When we told him that his behavior was unprofessional his response was "so are you trying to tell me how to do my job now?" Due to the extremely rude and unprofessional behavior we experienced, we called to complain to management. After hearing our story, a member of management assured us that they would look into it and call us back. It's now a month later and still no phone call. On top of all this, we were never informed that they were going to run our credit 10-20 times! It has been a month since we were there and still almost daily we receive letters in the mail showing where they ran our credit for different institutions. So after receiving yet another letter today I decided to call back to talk to them about it. I spoke with the operator because I wasn't sure who I needed to speak with about it. I gave her a brief description of my situation and asked her to connect me with the correct person. She asked me who my salesperson had been and I specifically told her who it had been and that he was the last person I wanted to discuss it with. I asked if there was a member of management I could speak with instead. She asked me to hold and transferred my call to Mr. Minnifield anyway! Even after I specifically told her that we had problems with him and I absolutely did not want to speak with him again. I placed another call to the customer relations personnel who didn't answer and I guess we'll see if my call is returned or not. I do not have one single positive thing to say about any aspect of my dealings with Palmers. I would not recommend this dealership to anyone and I certainly will never take my business there again. More

This dealership is dishonest. Worst car buying experience I have ever had, and I have bought many new and used. Made a deal on a vehicle as it was and when I arrive to pick up the vehicle they have taken opt I have ever had, and I have bought many new and used. Made a deal on a vehicle as it was and when I arrive to pick up the vehicle they have taken options off of the vehicle to lower the value. Also, headlight was out which they very reluctantly fixed and brake light was out which they did not fix. The salesman was insulting. Finance guy was good though. **AVOID THIS DEALERSHIP** More