Palmers Airport Hyundai

Could have been 5 stars When I first got there, I didn’t feel welcomed at all. The first two people I met seemed like they could care less about me. Then, my service advisor When I first got there, I didn’t feel welcomed at all. The first two people I met seemed like they could care less about me. Then, my service advisor showed up and I felt like I mattered. Vicki was awesome!! Then a girl offered me water. The gentleman who retrieved my vehicle when it was time to go was also very friendly. This was my first visit and it should have been five stars. First impressions really do count. More

Great Salesman My salesman was very helpful he assisted with the complete process of me getting my New car, He was very informative on the Test Drive! Pointed out m My salesman was very helpful he assisted with the complete process of me getting my New car, He was very informative on the Test Drive! Pointed out many Features! More

Excellent staff Mike called after I made an internet inquiry to clarify what exactly I was looking for. He then educated me on the different models and trim packages. Mike called after I made an internet inquiry to clarify what exactly I was looking for. He then educated me on the different models and trim packages. He followed up the next day to see if I had any further questions. I scheduled a test drive. He had the car at the door and ready for us. All staff we encountered from the receptionist to the finance department, to Sales manager. They all listened to our needs and questions providing knowledgeable responses. Our trade-in was broken down on the other side of the bay. The staff arranged for it to be picked up and towed. My wife and I have purchased many cars over our 23+ years of marriage. This was by far the best experience at a car dealership we have have ever had. Will highly recommend this dealership to everyone. More

Car search Made the experience very welcoming, answered all questions and concerns entirely and with honesty, was a pleasure to work with Princeton Westry, would Made the experience very welcoming, answered all questions and concerns entirely and with honesty, was a pleasure to work with Princeton Westry, would definitely recommend More

Great customer service The sales guy was so nice. He answered all my questions. Best salesman I ever had. I most definitely will be going back for future purchases. The sales guy was so nice. He answered all my questions. Best salesman I ever had. I most definitely will be going back for future purchases. More

Great customer service Outstanding professionalism. Awesome customer service. He was willingly to assist and found the perfect deal for my family. A very great listener and Outstanding professionalism. Awesome customer service. He was willingly to assist and found the perfect deal for my family. A very great listener and can tell he has experience More

Awesome I love the atmosphere of the facility dealership. They helped me search for the vehicle that I was looking for. Princeton was very helpful and he actu I love the atmosphere of the facility dealership. They helped me search for the vehicle that I was looking for. Princeton was very helpful and he actually made sure I was happy with my vehicle. He called me a week later to see was I enjoying my new ride. You dont get that any more. More

Easiest Car Buying Experience EVER! From the moment that I walked into Palmer's Airport Hyundai, Andrew, and the entire staff present, greeted my mother and I, at the door, with a warm, From the moment that I walked into Palmer's Airport Hyundai, Andrew, and the entire staff present, greeted my mother and I, at the door, with a warm, friendly smile, a firm handshake, and was very respectful. Andrew sat us down, actually listened to what I did, and did not want out of a deal, and even listened to my current difficult situation, which led to my need for a car. What was a breath of fresh air is that through this whole process, Andrew was very transparent, and I kept the same transparency with him. I'd seen an SUV online, for a great price, so Andrew searched high and low for that car, but it'd been sold. No biggie. It was a Hyundai, I'm at the Hyundai dealership, what else ya got, right? Andrew found another SUV, Chevy Traverse (I love Chevy's) for an even BETTER price, and showed it to me. Great price, it was clean as a whistle, low miles, and was my dream car. Andrew didn't know that, but I told him later. Long story short, Andrew took everything I told him I wanted, and he and the finance guy were able to cut me a deal with the EXACT specifications I laid out that I wanted in record timing. He already knew I'd reject their first offer, so he made SURE they gave me what I wanted in my deal. I walked in at 6:00PM on a Monday, and by 7:45PM, I was signing my finance paperwork with Edward McMurphy, who is also awesome and incredibly efficient with the finance paperwork. I took delivery of my car a few days later, to allow for inspections, detailing, and to finalize the paperwork from the bank. I've had maybe 1 or 2 issues with the car, Andrew, Vicki, Edward, a few guys in the Service Dept., and even the young ladies at the reception desk have been super helpful in making sure they're resolved, quickly. I've had car deals before, but none that were so incredibly easy. I've had serious anxiety behind even having to walk into dealerships, and if I'd know it would be so easy, I would've leapt but for anyone serious about buying, I'll be sending them to Andrew and the superb staff at Palmer's Airport Hyundai. More

Great Experience We had trouble with the steering wheel making noise. It was under warranty and they fixed it promply. It was great service, great employees. Great e We had trouble with the steering wheel making noise. It was under warranty and they fixed it promply. It was great service, great employees. Great experience! More

recall and engine issue Staff was very friendly and professional. Shuttle service was excellent with the driver very personable (George). Response was very timely and I was Staff was very friendly and professional. Shuttle service was excellent with the driver very personable (George). Response was very timely and I was informed of any and all procedures that were to be performed. More