Palmers Airport Hyundai

Great Personnel! Princeton and Bobby went above and beyond on the purchase of two vehicles. They are very professional and friendly and excellent to work with! They al Princeton and Bobby went above and beyond on the purchase of two vehicles. They are very professional and friendly and excellent to work with! They also follow up after the deal to make sure all is going well!! More

5 Star Dealership Princeton and Bobby went all out to gain my business! They made a deal I could jot pass up! After the sale, the follow up call to make sure everything Princeton and Bobby went all out to gain my business! They made a deal I could jot pass up! After the sale, the follow up call to make sure everything was great made it personal!! I can now say I have friends in the car sales industry! More

Great sales person!! The experiment was very pleasant. Everyone was very nice and everyone spoke to us! I would recommend this business to anyone looking to buy a car!! The experiment was very pleasant. Everyone was very nice and everyone spoke to us! I would recommend this business to anyone looking to buy a car!! More

VERY SATISFYING I gave Princeton Westry a five star review because of awesome customer service and understand my needs and wants..best customer service I've had by fa I gave Princeton Westry a five star review because of awesome customer service and understand my needs and wants..best customer service I've had by far.. More

I love my car It has been exactly a year as of yesterday that I've had my car from Palmers Airport Hyundai in Mobile, Alabama. I was very strict about my budget for It has been exactly a year as of yesterday that I've had my car from Palmers Airport Hyundai in Mobile, Alabama. I was very strict about my budget for my car and Princeton Westry was the person to greet me at the door and help me fulfill every need and want I wanted concerning purchasing my new car. I was able to get something I loved looking at and that was reliable for me and my kids to get around in and I stayed within my budget. I traded in my old car and I don't regret it. I haven't stopped recommending Hyundai or Princeton Westry since. More

Great experience The service was great and they are always available for you. They remember you by name and whenever you walk in there is like you are family. They’re The service was great and they are always available for you. They remember you by name and whenever you walk in there is like you are family. They’re awesome. More

Pitiful Service Department Had I known the issues I would have with the service department five years ago, I would not have purchased my car for this dealership. For the first Had I known the issues I would have with the service department five years ago, I would not have purchased my car for this dealership. For the first year, things were fine and then there began to be one turnover after another in the service department. I never visited without an issue of some sort— mainly communication or lack thereof. Well, I had three recalls on the car so bringing my car to the dealership was a must. I scheduled the appointment on the phone 15 days ago. I showed up this morning at 8:00 with plans to leave my car and be shuttles to work. Surprise, I had no appointment! I told Tara I would reschedule and come again if need be, but she said no, they would get it done. Okay, maybe some redemption... right your wrong. I called at 3:00 or a little after to check on the status where Tara put me on hold for Tyler.....I sat on hold for 15 minutes. At that point, I had a coworker offer to drop me off since she was leaving work. I get to Palmer’s, and was asked to be helped....I told them I had been on hold for 15 minutes to speak to Tyler. (I still don’t know who he is.). What I do know is My car wasn’t ready. That’s okay too. But once I said I had waited 15 minutes there was the quick “our phones have been out.” Well, I understand, but I was on hold for 15 and they were just fine at my point of contact. I was offered to be shuttled—- wait! What good is that- I need A car. I told them I didn’t mind waiting if my car could be finished today and if that wasn’t the case, I needed the loaner. The manager as identified, was no help. He simply verbalized his “cutting off recalls because they are swamped.” Not my problem. I told them this would be my last visit and at this point I just want my car or A car so I can go ahead with my day. I’m waiting and anticipating it to be 5:00 or later when things are done. I have no gripes with anyone BUT the service department. It’s one excuse after another. Help the customer. I was willing to bring my car another day. I appreciate the effort made to complete the recalls today. But then add the phone wait of 15 minutes and fire off one excuse after the other when I show up. Eastern Shore will get my business with any new purchase or service needs that may arise. More

New car and new friends Chuck and Princeton were helpful in explaining the process as well as the pros and cons of decisions I had to make. I started frustrated because of th Chuck and Princeton were helpful in explaining the process as well as the pros and cons of decisions I had to make. I started frustrated because of the discrepancy between car fax’s quote that was provided by their dealership versus the price on their lot (20%more). They were patient with me and my frustration and turned the sale into a positive buying experience. Thank you More

Car buying The staff was pleasant and helpful. Mr. Westry was very attentive, he listened and offered his time and service . He always smiled and worked hard for The staff was pleasant and helpful. Mr. Westry was very attentive, he listened and offered his time and service . He always smiled and worked hard for me to get the vehicle I wanted. More

Very comfortable experience Wow! That dude Princeton @ Palmer's Airport Hyundai is awesome. He allowed me options. I definitely will tell others about this place. Not to mention, Wow! That dude Princeton @ Palmer's Airport Hyundai is awesome. He allowed me options. I definitely will tell others about this place. Not to mention, the prices were right!!! More