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Palmetto Ford Lincoln

Charleston, SC

3.9
968 Reviews
Palmetto Ford Inc. has been serving the people in Charleston and the surrounding areas since 1969. We are a family owned business with 2 convenient locations on the Auto Mile in West Ashley. This business was built on referrals and our reputation for offering nothing but the finest cars at the best prices. People not only buy their vehicles from us but they come back to have them serviced here as well. We have a large variety of vehicles on our lots that are a great mix of cars, hybrids, trucks, crossovers and SUVs – something for everyone. If we don't have what you are looking for, we will search the region to locate that special vehicle for you. Presently, we have several financing sources from good to not-so-good credit. We also accept trade-ins, so please contact us or stop by and we look forward to getting you in the car of your dreams. We're starting our next 50 years!
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1625 Savannah Hwy

Charleston, SC

29407

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Showing 968 reviews

June 14, 2020

Highly recommend Gary Willams and his outstanding staff. Clean atmosphere and quick to respond. He is the man to see for any of your vehicle needs. More

by thomasfaith692
Recommend Dealer
Yes
Employees Worked With
Gary Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Williams, Andrew Samela
June 07, 2020

Bad job an Body Shop I took my F-150 to the body shop and they made a terrible job, took all day and they did not do anything, this made me mad because it is not the first More

by Jose
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Body Shop
Jun 08, 2020 -

Palmetto Ford Lincoln responded

Jose: I apologize if you had a bad experience in the past with Palmetto Ford’s collision center, but your new vehicle was never brought to us for repairs. We were asked to write an estimate by our sales department, but repairs were neither authorized nor performed. If you still have concerns, please feel free to call the collision center, or come by at your convenience anytime M-F from 8am to 5pm to discuss and see if we can rectify the situation to your satisfaction. Jim Thorne Collision Center Manager

Jun 08, 2020 -

Jose responded

That ain't what I was told, I was told that somebody took care of it, but when I checked it they did not do anything on it, and I can assure you that they did not take it somewhere else, so right now I do not know who is lying your department or the sale department, or maybe both, I do not know why to discuss an estimate when that was something to be fixed before selling the truck, but the funny thing is they take the truck for one day to do, in the end, nothing. It is really a shame that I can not change my opinion about this situation, I am not gonna take the truck back, I am working and I do not have time to play this game.

June 07, 2020

Great Service I recently bought an F-150 from Palmetto Ford. This is the second car I bought from Palmetto and as in the first time, they were really helpful and am More

by Jose
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Sundstrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dannie Wicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina Coppus, Mike Kalinowski
April 04, 2020

My experience while working with Kelvin Ruffin at Palmetto Ford was exceptional. He went above and beyond to make me feel confident about my purchase. He was able to get me a great deal, 0% financing More

by Christian P
Recommend Dealer
Yes
Employees Worked With
Kelvin Ruffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Kalinowski
March 22, 2020

Awesome dealership. Extremely happy with the new F-150 I purchased. My salesman Trip was great and made the process a great experience. Would highly recommend Palmetto Ford to anyone in the market for a new More

by Ramsey1064
Recommend Dealer
Yes
Employees Worked With
Gary Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trip Dunn
March 06, 2020

Alexis hooked me on the Mustang GT and Tripp helped close the deal. My son was with me to experience the car buying process and was treated as an equal in the experience. It truly was good and pain free fo More

by tracyrobinbeck
Recommend Dealer
Yes
Employees Worked With
Ron Austin, Trip Dunn, Alexis Garrison
March 06, 2020

After seeing a vehicle online there were a few hiccups as to finding out if the vehicle was still available. Tripp hit the ground running with our search! He went above and beyond to make sure that we were B More

by cmfield94
Recommend Dealer
Yes
Employees Worked With
Gary Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Samela, Trip Dunn
February 24, 2020

My personal thanks to Mr. Trip Dunn my salesman of my new 2019 Ford Mustang with all of his extra gracious efforts, and all of those at Palmetto Ford who also made it possible working with me and Mr. Dunn to More

by cosmicthunder222
Recommend Dealer
Yes
Employees Worked With
Trip Dunn, Sharon Wood, Christina Coppus
February 23, 2020

these guys are great to work with. they are always giving 100 % to help everyone. if you ever need a ford count on them to help you. More

by ocwiii
Recommend Dealer
Yes
Employees Worked With
Bill Pappas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Sundstrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 10, 2020

Complimentary Palmetto Ford helped me with getting a recall job done at a lower rate than quoted. The experience was stressful at times, but they worked with me. More

by doris1si
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Barron
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Pace
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr. Graham Eubanks, President , Jim McMaster, Chris Beckett, Don Beckett
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