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Palmetto Ford Lincoln
Charleston, SC
973 Reviews
Palmetto Ford Inc. has been serving the people in Charleston and the surrounding areas since 1969. We are a family owned business with 2 convenient locations on the Auto Mile in West Ashley. This business was built on referrals and our reputation for offering nothing but the finest cars at the best prices. People not only buy their vehicles from us but they come back to have them serviced here as well. We have a large variety of vehicles on our lots that are a great mix of cars, hybrids, trucks, crossovers and SUVs – something for everyone. If we don't have what you are looking for, we will search the region to locate that special vehicle for you. Presently, we have several financing sources from good to not-so-good credit. We also accept trade-ins, so please contact us or stop by and we look forward to getting you in the car of your dreams. We're starting our next 50 years!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 973 reviews
May 06, 2018
New Truck I had a great experience with Palmetto Ford. Everyone was great to work with to make my buying experience a good one. Thanks Lane Arnold I had a great experience with Palmetto Ford. Everyone was great to work with to make my buying experience a good one. Thanks Lane Arnold More
by the8ballchamp
Verified Customer
May 06, 2018
Not a lot of integrity there I came in for an oil change under maintenance plan and need brakes. Try not to sell service for $600 in your shop that is half that much everywhere el I came in for an oil change under maintenance plan and need brakes. Try not to sell service for $600 in your shop that is half that much everywhere else. I know you are doing your job but come on and have a little integrity. More
by CARMEN.HAGBERG
Employees Worked With
Mike Cressey
May 06, 2018
Very informative and helpful folks! We didn’t intend to walk in a buy a car this week. Appreciated the information and willingness to strike a good deal. Thanks Dave! We didn’t intend to walk in a buy a car this week. Appreciated the information and willingness to strike a good deal. Thanks Dave! More
by MEP264
May 05, 2018
Great, timely service Bob and Greg were awesome. Greg set up my appointment but Bob took over once I arrived. Bob listened to me carefully as I told him the minor issue I h Bob and Greg were awesome. Greg set up my appointment but Bob took over once I arrived. Bob listened to me carefully as I told him the minor issue I had with my car. He also listened when I asked him NOT to wash my car as I prefer to handwash it. The minor issue with my car was fixed the first time and my service was completed successfully in a timely manor. He also guided me to the checkout desk to complete the deal. More
by Clueless Productions
May 05, 2018
Taken advantage of Awful experience. Charging me an obnoxious amount for brakes. Took it to another place for half the price and double the service and experience. Also- Awful experience. Charging me an obnoxious amount for brakes. Took it to another place for half the price and double the service and experience. Also-a $160 to just LOOK at a minor issue on my car when they were doing "the works" service that INCLUDES looking over your car already...double dipping for the same service. Then the scare tactic about my breaks needing to be fixed immediately. I grew up in the automobile industry and only came here because of a potential warranty claim. Never again and I will tell my friends to run too. More
by Kbostro1
Employees Worked With
May 05, 2018
Dealer Maybe - Ford NO Bought my Focus new in 2012. Have performed routine maintenance on schedule. 3 years and 60K miles later they entire fuel system and gas tank had to Bought my Focus new in 2012. Have performed routine maintenance on schedule. 3 years and 60K miles later they entire fuel system and gas tank had to be replaced and Ford covered ZERO. $3000+ for that one. Over the Past 2 weeks I’ve spent another $2200 for purge valve and new catalytic converter (and again, Ford offered to do nothing). This was my first, and will be my last Ford. Cudos to Andrew for going to bat for me and trying to do the right thing, but your hands were tied. This is why we have two Toyota’s and a Honda in our driveway! More
by SAM.LESLIE
Employees Worked With
Andrew Munzenmaier
May 05, 2018
Great service They were kind,kept me informed. Mike told me right up front the car would be there all day. The courtesy van took me where I had to go and then came They were kind,kept me informed. Mike told me right up front the car would be there all day. The courtesy van took me where I had to go and then came back and picked me up. Very nice young man Thomas, I really appreciate his kindness More
by PITKOE
Employees Worked With
Thomas The courtesy driver he was great, Mike Cressey
May 05, 2018
Just ok I was not satisfied by the service technician trying to sell me unneeded services and they forgot my complimentary car wash and I had to remind them. I was not satisfied by the service technician trying to sell me unneeded services and they forgot my complimentary car wash and I had to remind them. More
by EKWIDER
Employees Worked With
John Mount
May 04, 2018
Most professional. I am most pleased with the professionalism of the Palmetto Ford sales staff. The sales department went to lengths to find the F150 that fit my require I am most pleased with the professionalism of the Palmetto Ford sales staff. The sales department went to lengths to find the F150 that fit my requirements and to ensure I received available discounts. More
by jdoenges
Employees Worked With
Other Employees :
Tom Gigliotti, Sames Manager, Mike Kalinowski
May 04, 2018
Routine maintenance Outstanding service to take care of needed maintenance Talked about needs to service vehicle on a time basis rather than a mileage basis for a car tha Outstanding service to take care of needed maintenance Talked about needs to service vehicle on a time basis rather than a mileage basis for a car that is only driven 8000 miles a year More
by C17ORF
Employees Worked With
