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Palmetto Ford Lincoln

Charleston, SC

3.9
968 Reviews
Palmetto Ford Inc. has been serving the people in Charleston and the surrounding areas since 1969. We are a family owned business with 2 convenient locations on the Auto Mile in West Ashley. This business was built on referrals and our reputation for offering nothing but the finest cars at the best prices. People not only buy their vehicles from us but they come back to have them serviced here as well. We have a large variety of vehicles on our lots that are a great mix of cars, hybrids, trucks, crossovers and SUVs – something for everyone. If we don't have what you are looking for, we will search the region to locate that special vehicle for you. Presently, we have several financing sources from good to not-so-good credit. We also accept trade-ins, so please contact us or stop by and we look forward to getting you in the car of your dreams. We're starting our next 50 years!
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1625 Savannah Hwy

Charleston, SC

29407

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Showing 968 reviews

March 22, 2018

palmetto ford service review The service advisor (Bob Pace) was a delight to deal with. The time it took to do an oil change, 4 new tires & an alignment was longer than I expected More

by DENNISRDORSEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Pace
Mar 26, 2018 -

Palmetto Ford Lincoln responded

Bob is a key part of our team and we're glad to hear that you enjoyed working with him, Dennis! Thanks for choosing Palmetto Ford and we look forward to working with you again in the future!

March 22, 2018

Completely Satisfied Bob in service was great to work with. Very responsive and went out of his way to help me. He followed up and kept me informed. Thanks Bob! More

by RYAN.NELSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob
Mar 26, 2018 -

Palmetto Ford Lincoln responded

We're delighted to hear that, Ryan! We pride ourselves on knowledgeable and honest staff members, like Bob. Come back to see us anytime!

March 22, 2018

Best buying experience I have ever had. No pressure to buy Tons of information about the product Easy from beginning to the close Will recommend this dealership to friends And family Gr More

by BBRASS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brasseur
Mar 26, 2018 -

Palmetto Ford Lincoln responded

That's excellent to hear! Ensuring that you get exactly what you want and are comfortable with the entire buying process is important to us. Congratulations on your new vehicle and we hope to see you again soon!

March 22, 2018

Awesome Service! Had to take my truck in for an airbag recall. Couldn't have asked for better service from setting up my appointment to dropping it to picking it up. T More

by TRUESDELL.LEAH74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Pace
Mar 26, 2018 -

Palmetto Ford Lincoln responded

Glad to hear that our team took good care of you and your vehicle during your recent visit! Thanks for trusting Palmetto Ford and we look forward to working with you again in the future!

March 22, 2018

Best dealership experience. Everyone was very helpful and the salesman, Tony Barron was the best. No one was standing over me and trying to pressure me into getting something I d More

by ddtns1166
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Kalinowski
March 15, 2018

Jim Moody was the most delightful and courteous employee I have ever dealt with. He went "over the top" with his making my experience wonderfully streamlined a More

by Sam Martin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Moody
Mar 19, 2018 -

Palmetto Ford Lincoln responded

Thank you for the 5-star review, Sam! Your compliments for Jim are greatly appreciated. Let us know if you need our assistance with anything else, and have a fantastic day!

March 13, 2018

Great Experience with Service Dept and Body Shop Had two recent items that needed to be fixed on my Explorer - one in the Service Dept and one in the Body Shop. Both repairs were completed in less t More

by John M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Pace, Jim Moody
Mar 15, 2018 -

Palmetto Ford Lincoln responded

John, it's fantastic to know that Jim and the team were able to get both of your issues fixed! Thank you so much for the review and recommendations! We hop we can help you again next time you have any car issues!

March 09, 2018

Body Shop it the best!! I have used the body shop several times to have my cars repaired in the past few years and they have never let me down! Service is excellent, Jim M More

by Stephen G Jackson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Moody
Mar 12, 2018 -

Palmetto Ford Lincoln responded

That's fantastic, Stephen! We're excited to hear that our team has yet to let you down, we hope to continue that! Thank you for the feedback, we look forward to seeing you again!

February 27, 2018

Great...again Unfortunately I have been in a few accidents so this is not my first rodeo. These guys always go above and beyond...this type of service is a Unicorn More

by Jeremy Wilson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Thorne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Moody
Mar 01, 2018 -

Palmetto Ford Lincoln responded

Jeremy, we're sorry to hear about your accidents, that's not good to hear! We're happy that our team can provide you with "unicorn" service, we love going above and beyond for our customers! We hope we can help you again in the future! (But hopefully not because of an accident!)

February 25, 2018

JIm Moody made our experience beyond fantastic! Jim and Palmetto Ford exceeded our expectations with the repainting of our 2000 Excursion by providing an incredibly competitive price, exceptional se More

by hm123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Moody
Feb 27, 2018 -

Palmetto Ford Lincoln responded

We're so happy to hear that Jim and the team were able to exceed your expectations, that's what we hope to do! Thank you for taking your time to review us, we appreciate it! We look forward to seeing you again in the future!

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