
Palmetto Ford Lincoln
Charleston, SC
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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palmetto ford service review The service advisor (Bob Pace) was a delight to deal with. The time it took to do an oil change, 4 new tires & an alignment was longer than I expected The service advisor (Bob Pace) was a delight to deal with. The time it took to do an oil change, 4 new tires & an alignment was longer than I expected (3:45). Otherwise it was a very good experience. More
Completely Satisfied Bob in service was great to work with. Very responsive and went out of his way to help me. He followed up and kept me informed. Thanks Bob! Bob in service was great to work with. Very responsive and went out of his way to help me. He followed up and kept me informed. Thanks Bob! More
Best buying experience I have ever had. No pressure to buy Tons of information about the product Easy from beginning to the close Will recommend this dealership to friends And family Gr No pressure to buy Tons of information about the product Easy from beginning to the close Will recommend this dealership to friends And family Great experience More
Awesome Service! Had to take my truck in for an airbag recall. Couldn't have asked for better service from setting up my appointment to dropping it to picking it up. T Had to take my truck in for an airbag recall. Couldn't have asked for better service from setting up my appointment to dropping it to picking it up. Thank you Bob Pace and Palmetto Ford for making this experience a great one. More
Best dealership experience. Everyone was very helpful and the salesman, Tony Barron was the best. No one was standing over me and trying to pressure me into getting something I d Everyone was very helpful and the salesman, Tony Barron was the best. No one was standing over me and trying to pressure me into getting something I did not want. More
Jim Moody was the most delightful and courteous employee I have ever dealt with. He went "over the top" with his making my experience wonderfully streamlined a was the most delightful and courteous employee I have ever dealt with. He went "over the top" with his making my experience wonderfully streamlined and seamless. He is "old school customer service" in the very best sense of the word. More
Great Experience with Service Dept and Body Shop Had two recent items that needed to be fixed on my Explorer - one in the Service Dept and one in the Body Shop. Both repairs were completed in less t Had two recent items that needed to be fixed on my Explorer - one in the Service Dept and one in the Body Shop. Both repairs were completed in less than a day, so I did not have to rent a car. Courtesy Shuttle took be from the dealership to work and back to pick up my vehicle. Would highly recommend the Service Dept and Body Shop. More
Body Shop it the best!! I have used the body shop several times to have my cars repaired in the past few years and they have never let me down! Service is excellent, Jim M I have used the body shop several times to have my cars repaired in the past few years and they have never let me down! Service is excellent, Jim Moody make sure the customer is happy and satisfied! He goes above and beyond! More
Great...again Unfortunately I have been in a few accidents so this is not my first rodeo. These guys always go above and beyond...this type of service is a Unicorn Unfortunately I have been in a few accidents so this is not my first rodeo. These guys always go above and beyond...this type of service is a Unicorn these days! Thanks and great job as always Jim(s)!! More
JIm Moody made our experience beyond fantastic! Jim and Palmetto Ford exceeded our expectations with the repainting of our 2000 Excursion by providing an incredibly competitive price, exceptional se Jim and Palmetto Ford exceeded our expectations with the repainting of our 2000 Excursion by providing an incredibly competitive price, exceptional service, keeping his word, solid communication, and going well above and beyond to create an exceptional outcome! His service is impeccable! I'm thrilled to recommend him/Palmetto Ford to friends and colleagues! More