Palmetto Ford Lincoln

OUTSTANDING EXPERIENCE I MET WITH KELVIN,TOLD HIM WHAT I WAS LOOKING FOR , HE RESPONDED WITH NO PRESSURE. WE FOUND A CAR THAT I LIKED TOOK A DRIVE, SETTLED ON A PRICE, AND B I MET WITH KELVIN,TOLD HIM WHAT I WAS LOOKING FOR , HE RESPONDED WITH NO PRESSURE. WE FOUND A CAR THAT I LIKED TOOK A DRIVE, SETTLED ON A PRICE, AND BOUGHT THE CAR. I HAD A COUPLE OF THINGS THAT I WANTED CORRECTED THESE ARE BEING TAKEN CARE OF. TRIP TO PALMETTO AND MEETING WITH KELVIN COULD NOT HAVE BEEN ANY BETTER. I ALSO INTERACTED WITH MIKE BRASSEUR HE WAS VERY NICE AND HELPFUL, BOTH OF THESE MEN WERE VERY PROFESSIONAL THE ATMOSPHERE AT PALMETTO FORD IS VERY NICE AND FRIENDLY. More

Recent purchase of 2016 Ford Edge I would just like to thank Ted Eshleman, Scott and Mike in once again making the whole process of purchasing a vehicle so straight forward and stress I would just like to thank Ted Eshleman, Scott and Mike in once again making the whole process of purchasing a vehicle so straight forward and stress free , this is the 5th vehicle I have leased or purchased from Palmetto Ford and every time the team has really gone above and beyond to accommodate me. I received the exact color of vehicle that had arrived on the lot that day. My only reservation is not with Palmetto Ford but with the Ford website providing misleading information regarding the functionality of Ford Pass and Apple Car play on the 2016 Sync 3. The 2016 spec does not have integration described on the web site. However the Palmetto Ford team confirmed they would ensure I received the upgrade when it comes out later this year with the 2017 models. 0verall very satisfied with customer service of the team - thanks again guys ! More

Friendly service The representatives at Palmetto Ford are friendly but not too pushy. I felt like they did everything they could to accomodate my needs. Ezra St. John The representatives at Palmetto Ford are friendly but not too pushy. I felt like they did everything they could to accomodate my needs. Ezra St. John was especially helpful and went above and beyond in customer service, even after the sale. Thank you! I will come back for my next purchase. More

Great Car - Great Price As always, perfect deal. More car than I expected. Lost car due to flood and was back on the road in less than a week. As always, perfect deal. More car than I expected. Lost car due to flood and was back on the road in less than a week. More

great service we had never purchased a car on line before but Mike was wonderful explaining car to us. Great service when we arrived. Thank you very much we had never purchased a car on line before but Mike was wonderful explaining car to us. Great service when we arrived. Thank you very much More

Assistance of Paul in purchasing my new Lincoln C I could not be more pleased with the assistance I received from Paul during the purchase of my new Lincoln, we amused us during a wait and eventually I could not be more pleased with the assistance I received from Paul during the purchase of my new Lincoln, we amused us during a wait and eventually did all the paperwork for the sale although we were there for another salesperson. My spouse wanted to leave but that was my can and Paul knew it so he started the paperwork for the other salesman that was with another customer, Thanks Paul More

Almost Too Easy! I only started looking at new Expeditions a few days before actually making the purchase at Palmetto Ford in Charleston. The Salesman and Sales Manag I only started looking at new Expeditions a few days before actually making the purchase at Palmetto Ford in Charleston. The Salesman and Sales Manager were very easy to work with, answered all questions completely and were forthcoming with all financial incentives to help move the purchase process along expeditiously. A very easy process that left a pleasing impression once completed. More

Palmetto guys are the way to go Dealt with the guys for awhile and couldn't be happier! Ezra was fun, lighthearted, relaxing and eager to please. I couldn't help but smile throughou Dealt with the guys for awhile and couldn't be happier! Ezra was fun, lighthearted, relaxing and eager to please. I couldn't help but smile throughout the process. More

Our first major car purchase We just bought our first car together from palmetto ford. Tim Slawson assisted us in making our descision to purchase a new Ford Escape. From first me We just bought our first car together from palmetto ford. Tim Slawson assisted us in making our descision to purchase a new Ford Escape. From first meeting Tom, he was very polite and professional. He also was very patient with us as we used up most of his day to make our descision in purchasing a car. By the end of our purchase we very much consider Tom a friend and enjoyed talking with him during our process. Thanks again for all of your help Tom!!! Greg & Stephanie More

Amazing service with an exceptional experience! We had a wonderful experience at Palmetto Ford. On our way there (about a 2 hour drive from HHI) we filled out an internet contact sheet. Within 5 min We had a wonderful experience at Palmetto Ford. On our way there (about a 2 hour drive from HHI) we filled out an internet contact sheet. Within 5 minutes we received a call back from Mike B, who we chatted with briefly about what we were looking for. We were very impressed with his "smile through the phone" you could just feel the positive energy on the other line. When we arrived, the team was waiting out front eager to serve us and Kelvin didn't waste any of our time. He already had the Edge we were interested in pulled up front and shortly after arriving we were already taking it for a test drive. He was very personable, did an awesome job at explaining the features of the car, answering our questions, and just made us feel extremely welcome and comfortable. We never felt pressured. I even remember him saying at one point, "once you by a car from us, you become apart of the family." They were cooking out that day (it was Labor Day) and even fed us lunch. We spent about 3 hours total there, and left with the exact Edge (and price) we wanted. We have bought 3 SUVs/Trucks from Palmetto Ford and every time we have had a wonderful experience. Kelvin, Mike B & Mike K all did an awesome job and affirmed for us we will most definitely be back! We have been to a few other Ford dealerships in SC and no one else comes close - Palmetto Ford is by far the best Ford dealership around! More