
Palmetto Ford Lincoln
Charleston, SC
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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No pressure or hassle Test drove a few cars, but had my eye on one particular one. Staff went over the cars I seemed interested in and did not pressure me to go for anythin Test drove a few cars, but had my eye on one particular one. Staff went over the cars I seemed interested in and did not pressure me to go for anything else. Seemed confident I could get financed even though I was not so I went with their lead, something I don't do often when it comes to dealing with large purchases. I was not disappointed in the end. I dealt with Kareem Graves and he didn't push me into anything and went with what he saw in my eyes when I test drove the car I really wanted. He is not on the employee list to chose from in this review, but he was excellent. More
Tom made me want to come back! I came in to test drive a Ford diesel, and of all the dealerships I visited last week, the only dealership that didn't treat me as though I was too po I came in to test drive a Ford diesel, and of all the dealerships I visited last week, the only dealership that didn't treat me as though I was too poor to buy a vehicle was Palmetto Ford. I worked with Tom, and he was excellent! He was very knowledgable and answered all my questions honestly. I highly recommend going to Palmetto Ford and asking for Tom! I talked with Mel at Ford on Rivers Ave and was treated horribly. I was outright ignored! I talked with Brandon of Hollywood wholesale and was promised a return call which I never received. I also visited Hendrick Jeep, and while the associate I worked with was nice, their selection wasn't there for me. All in all, I couldn't speak higher of Palmetto Ford and their employees! Cheers! More
Great customer service I bought a Ford Ranger here and they were really easy to work with. Kelvin really went above and beyond to get me into the truck I wanted, even coming I bought a Ford Ranger here and they were really easy to work with. Kelvin really went above and beyond to get me into the truck I wanted, even coming in on his day off because it was most convenient for me. I ended up over paying for the truck because they shorted me the value on my trade--their words were that "the bottom line is going to be the same no matter what", which was frustrating. But I know that sales negotiations are always in the favor of the dealer. I liked Kelvin, and concluded that I though he deserves the larger commission from a less than optimal deal on my part. In the end, I still left a happy customer, I love the truck. Only thing I didn't like was when the gentleman handling the financing kept trying to sell me GAP coverage although I knew it would be covered by my insurance company, stating that "$10 or $20 a month isn't going to change your lifestyle". I found that to be condescending and quite dismissive. But that was the only off-color thing I can remember from the entire 2 hours I spent in the dealership. Bottom line is: you don't have to buy all the extras that the dealership dangles in front of you at the end of the deal. The $280 for a "security window etching" is rubbish too. You can't opt out of that fee because it is already included in the dealer fee. I guarantee that a unique number etched into my auto glass is not going to make my car any more or less secure from theft, nor any more likely to be recovered if it is stolen. I really wish I could get my money back for that. More
Palmetto Ford used truck purchase Michael Brasseur was very helpful and made it easy to buy the truck I wanted. I went online and found the truck I wanted and went to the lot met Micha Michael Brasseur was very helpful and made it easy to buy the truck I wanted. I went online and found the truck I wanted and went to the lot met Michael . He answered my questions and got the process done. I left with my truck a happy camper. More
Palmetto Ford - new car purchase Palmetto Ford was professional from the outset. Gary French, salesman, was consummate professional providing me with good information without pressur Palmetto Ford was professional from the outset. Gary French, salesman, was consummate professional providing me with good information without pressure. Everyone I met - credit, service, etc - was on top of things. I have returned a couple of times just to ask questions and before I'm out of my car someone is there, usually Gary, to see if they can help. Great experience! More
Great assistance Gary was a tremendous help in buying this car and I am VERY impressed with the technical assistance in setting up things like the Blue Tooth, the radi Gary was a tremendous help in buying this car and I am VERY impressed with the technical assistance in setting up things like the Blue Tooth, the radio, etc. Great job! More
Great Experience First time buying a car and it was such a great experience. I had the best salesman Mr. Tom. He helped me and did an awesome job. I'm so THANKFUL for First time buying a car and it was such a great experience. I had the best salesman Mr. Tom. He helped me and did an awesome job. I'm so THANKFUL for that and I'll always remember him. What an amazing experience! Thank you SO MUCH! Everyone was just so nice and helpful!!! I'm still happy about it, #PalmettoFord More
Great used car buying experince My salesman Chris Hrynszyn even though he was working with other customers helped me get a great trade in price for my 18 year old F150 and i was able My salesman Chris Hrynszyn even though he was working with other customers helped me get a great trade in price for my 18 year old F150 and i was able to purchase a Awesome 2011 F250 FX4. My credit is not perfect but was able to get a decent rate and payment i could live with... thank you Chris and Palmetto Ford. More
Best car-buying experience ever! I had no idea I'd end up buying a car when I walked into Palmetto Ford on Saturday, February 13, 2016; but that's exactly what happened! John Miller I had no idea I'd end up buying a car when I walked into Palmetto Ford on Saturday, February 13, 2016; but that's exactly what happened! John Miller was an exellent salesman who won me over right away. He was personable, friendly, and knowledgable about my (future) car and made me feel comfortable at the dealership. I fell in love with the MKX I drove and got the deal I felt comfortable with. I even got a great deal for my Town Car that I traded in. The whole staff was friendly and knowledgeable about my Lincoln. The finance department gave me great service and a smooth experience with the purchase. After purchasing it, Nicole Hagan, Customer Service Specialist, synced mine and my husband's Iphones to the entertainment system. She showed me how to use everything right down to my massaging seats! Heaven! I would recommend John Miller and Palmetto Ford to everyone! More
The Best dealership I have ever bought a car from. My salesman Brad King went out of his way to make sure I had the right car that I could afford and enjoy with my family. I am so happy with my new car My salesman Brad King went out of his way to make sure I had the right car that I could afford and enjoy with my family. I am so happy with my new car and I am telling all my friends and customers at The Red Pepper in Summerville what a great dealership Palmetto Ford is. Thanks to all, Jo More