Palmetto Ford Lincoln

They over charged me higher on the Corsair than what was listed online. I went there for a grey one. Told me that the deal was done and 20 minutes they told me that specific one was sold. They bought out a listed online. I went there for a grey one. Told me that the deal was done and 20 minutes they told me that specific one was sold. They bought out a black corsair and said it was higher. Both the Grey Corsair and the black one I purchased were the same price the whole time and they lied and said it wasn't to force more money down. I was told that the one I purchased was higher. After looking online after the purchase I made the discovery.Not too mention it had over 500 miles. If anything I should have gotten a better deal from that. I was low balled on the trade in and was forced to put way more down. This was one of the worst experiences I've had purchasing a car. More

The service department is horrendous I wouldn't recommend it to anybody because they overcharge and underpreform so good luck on getting hold of a responsible service rep that truly cares !!! it to anybody because they overcharge and underpreform so good luck on getting hold of a responsible service rep that truly cares !!! More

DISAPPOINTED IN THE SERVICE DEPARTMENT AND OWNER FOR NOT RETURNING MY PHONE CALLS I have a 2014 Ford Fusion with less than 75,000 miles on it. Car was making a whining noise, brought it to Firestone, they RETURNING MY PHONE CALLS I have a 2014 Ford Fusion with less than 75,000 miles on it. Car was making a whining noise, brought it to Firestone, they replaced the serpentine belt tensioner and the alternator; car continued to make same noise, so Firestone recommended bringing it to Ford dealership. I was not charged for parts or labor by Firestone as they owned up to their mistake. Ford finally able to see me after approx 3 weeks time; their diagnostics said the noise was coming from the alternator. I informed them that alternator was brand new; they said Firestone used wrong alternator. Ford then replaced the alternator but noise continued. Ford then stated it was water pump which they replaced. I was charged for both services and labor. I then took Firestones alternator back to them, explained what happened at Ford; they tested the alternator and it passed and did not make any noise. I do not feel that Ford should have charged me for the alternator as that appears to never have been the problem. Of note, the car has less than 75k miles and this is the third alternator and third water pump. In Fords favor was them giving me a nice rental vehicle while work was being done but then only deducted $500 from total bill of over $3000. I am very upset that I had to pay for the alternator/labor as it appears that it was never faulty. I left multiple messages for the owner to call me to discuss this as the service manager said he could not take any more of the charges off but never heard from him. More

Directed toward 2 specific Parts Specialist only. Not the dealership itself. Unfortunately, I am going to have to leave a not so nice review for Mr. Roger Early And his Lovely parts "Specialist" Mi Not the dealership itself. Unfortunately, I am going to have to leave a not so nice review for Mr. Roger Early And his Lovely parts "Specialist" Miss Ashley. I HAVE NEVER BEEN TREATED AS RUDLEY AS I WAS TODAY BY THE BOTH OF THEM. Resulting in my being "KICKED OUT" of the Palmetto Ford Parts Department and telling my boss and I that we could take our business elsewhere....All of this was over some confusion with a part/part number that we have been trying to get figured out. I was told by Mr. Roger that I was wasting too much of their time and that it was BAD BUISNESS, and since I was so careless in ripping up his sticker he could no longer check the part back in and slid the box across the counter to Ashley telling her to THROW IT IN THE TRASH! . Miss Ashley was Already yelling at a different customer on the phone when I walked in telling him that "THERES NOTHING I CAN DO FOR YOU SIR" "ANYTHING ELSE SIR!!!" So Rude. the same way she spoke to me on the phone yesterday.(I could feel his pain) I at one point handed my phone to Mr. Roger to let him speak to my boss, his tone and way of handling the situation was Very Irate, as he pounded on his chest to let my boss know that they were unable to help us with the restocking fees....(not really a big deal as it was probably only about $5.00). They seemed a little overwhelmed there and aren't we all. I am a body tech so I KNOW that the parts transactions aren't always smooth. But, How was I Wasting their time? They Are The Parts Department!!!!! THAT IS WHAT THEY ARE PAID TO SPEND THEIR TIME ON,, OR IS IT? Bottom line we Usually use Jones Ford Anyway AND WILL NOT BE PUCHASING ANYMORE PARTS FROM PALMETTO FORD PARTS DEPARTMENT!! THANKS! Hope you all had a great laugh.. because my next words are going in a Letter to Mr. Graham Eubank. More

Unfortunately, I am going to have to leave a not so nice review for Mr. Roger Early And his Lovely parts "Specialist" Miss Ashley. I HAVE NEVER BEEN TREATED AS RUDLEY AS I WAS TODAY BY THE BOTH OF THEM. R review for Mr. Roger Early And his Lovely parts "Specialist" Miss Ashley. I HAVE NEVER BEEN TREATED AS RUDLEY AS I WAS TODAY BY THE BOTH OF THEM. Resulting in my being "KICKED OUT" of the Palmetto Ford Parts Department and telling my boss and I that we could take our business elsewhere....All of this was over some confusion with a part/part number that we have been trying to get figured out. I was told by Mr. Roger that I was wasting too much of their time and that it was BAD BUISNESS, and since I was so careless in ripping up his sticker he could no longer check the part back in and slid the box across the counter to Ashley telling her to THROW IT IN THE TRASH! . Miss Ashley was Already yelling at a different customer on the phone when I walked in telling him that "THERES NOTHING I CAN DO FOR YOU SIR" "ANYTHING ELSE SIR!!!" So Rude. the same way she spoke to me on the phone yesterday.(I could feel his pain) I at one point handed my phone to Mr. Roger to let him speak to my boss, his tone and way of handling the situation was Very Irate, as he pounded on his chest to let my boss know that they were unable to help us with the restocking fees....(not really a big deal as it was probably only about $5.00). They seemed a little overwhelmed there and aren't we all. I am a body tech so I KNOW that the parts transactions aren't always smooth. But, How was I Wasting their time? They Are The Parts Department!!!!! THAT IS WHAT THEY ARE PAID TO SPEND THEIR TIME ON,, OR IS IT? Bottom line we Usually use Jones Ford Anyway AND WILL NOT BE PUCHASING ANYMORE PARTS FROM PALMETTO FORD PARTS DEPARTMENT!! THANKS! Hope you all had a great laugh.. because my next words are going in a Letter to Mr. Graham Eubank. More

Brian is a wonderful salesman. Honest and forthcoming. I recommend him when buying a car. Honest and forthcoming. I recommend him when buying a car. More

These Folks do the Car Sales and Service Business right All the way Around. Every staff member from Salesmen to Service Advisors right to the Management, Go the Extra Mile Seriously to make you feel comfor All the way Around. Every staff member from Salesmen to Service Advisors right to the Management, Go the Extra Mile Seriously to make you feel comfortable and keep you updated through the process, No Guessing Games Here and they want you to return and feel like your a Valued Customer. More

Kelvin and Bruce were outstanding and took care of every concern before I arrived. They will be my next sales team. concern before I arrived. They will be my next sales team. More

Dropped car off for oil change and completed within 30 minutes. Greeted courteously by service manager Jim Moody and service advisor Kyle Mutchler. One of best car dealership experiences ever. minutes. Greeted courteously by service manager Jim Moody and service advisor Kyle Mutchler. One of best car dealership experiences ever. More

Slawson always gets the job done ! ! He's a much better salesman than he was a basketball player. ! He's a much better salesman than he was a basketball player. More