Palmetto Ford Lincoln

Best place to buy a Ford truck in Charleston! Al, Bill, and Mike made my buying experience very stress free. I was well informed and walked through the buying process step by step. Not once did Al, Bill, and Mike made my buying experience very stress free. I was well informed and walked through the buying process step by step. Not once did I feel pressured. Our family has been buying Ford vehicles from Palmetto Ford since 2004 and will continue to do so. Everyone involved treated me like family and made sure I purchased a vehicle I was happy with and within my budget. They have a huge selection of F150's on the lot and were able to satisfy my picky preferences at a price I could afford. I definitely recommend Palmetto and will be back for my families next vehicle purchase. More

Car buying can be a pleasant experience. We went to the dealership after using the internet to see what was available. We were greeted and immediately made to feel comfortable. The sales pers We went to the dealership after using the internet to see what was available. We were greeted and immediately made to feel comfortable. The sales person asked a few questions about what we were looking for and what our preferences were and then suggested a vehicle that matched those interests. Our sales person, Tom Slawson, was very knowledgeable, pleasant and exceptionally easy to deal with. He answered all our questions and accompanied us on a test drive that enabled us to really get the feel for the vehicle. He offered us other options, some we were interested in some not, but we were glad to know about them. When we went in to the finance manager's office, it was an efficient and complete process that left us feeling comfortable with the deal we had made. Overall it was an excellent and enjoyable experience. Tom Slawson is an asset to Palmetto Ford! More

Good people. I was well plesed with the three gentleman that helped me select a truck, locate all the rebates, finance, etc. Enjoyable experience. Buy a new truck I was well plesed with the three gentleman that helped me select a truck, locate all the rebates, finance, etc. Enjoyable experience. Buy a new truck should be fun, right. They made it easy! Sincerely, Andy Runey P.S. Thanks Frank Classen More

Professional sales and support made the deal easy. My wife and I met with Brad King who helped us navigate through the vehicle choices. Wife chose a Lincoln MKX and Brad showed her how it performed on My wife and I met with Brad King who helped us navigate through the vehicle choices. Wife chose a Lincoln MKX and Brad showed her how it performed on the road and introduced her to the myriad features of the vehicle. Brandon Fleetwood patiently explained how all of the infotainment, performance and safety features work. That was a huge jump in our learning curve. Ron Austin carefully explained the financial options and executed the paperwork right up to the final transaction All three gentlemen exhibited top professionalism, knowledge, clarity and patience with two older customers who haven't purchased a vehicle in a decade. More

Fast internet quote, in and out in less than 2 hours. Professionals provided a detailed quote by e-mail and I was in and out with a new 2016 Ford Explorer Platinum in under two hours including trade in an Professionals provided a detailed quote by e-mail and I was in and out with a new 2016 Ford Explorer Platinum in under two hours including trade in and financials. No heavy handed or under handed sales pitches. Dealers customer service rep quickly tailored the vehicles electronics to our cell phones and preferences as well as very great information on rear hatch height adjustment to prevent hatch damage in a garage. Excellent service from start to finish. Dealer installed options all installed correctly. I traveled from Columbia to Charleston as this dealer had the vehicle and price that I wanted. More

Easy to buy and trade in vehicle. The ford sales person who helped us was Gary French at Palmetto Ford. He was wonderful to work with. He made the process of trading in and buying a ve The ford sales person who helped us was Gary French at Palmetto Ford. He was wonderful to work with. He made the process of trading in and buying a vehicle seamless and easy. He exceeded our expectations. More

Thanks Tom Slawson Tom Slawson was an excellent salesman- courteous, honest, no B.S., willing to make a deal, paid attention to the options we wanted and made sure we g Tom Slawson was an excellent salesman- courteous, honest, no B.S., willing to make a deal, paid attention to the options we wanted and made sure we got them and took time to remove lots of junk from our trade-in vehicle while we meet with the Finance Department. Tom made a special trip to Ravenel to pick up our title so we would not have to drive into Charleston the day after we purchased the car. Thanks Tom! More

Kelvin was great! My wife and I recently purchased a 2016 Ford Explorer from Palmetto Ford in Charleston. Our salesman Kelvin was awesome. The entire process was very s My wife and I recently purchased a 2016 Ford Explorer from Palmetto Ford in Charleston. Our salesman Kelvin was awesome. The entire process was very simple and fast. This was by far the most pleasant car buying experience I have had. We were in and out in no time at all and they found a vehicle with everything that we asked for. More

Unconscionable We encountered what felt like same old sales tactics. Long waits to fatigue us and fuzzy math to confuse us regarding price and financing.. I was ex We encountered what felt like same old sales tactics. Long waits to fatigue us and fuzzy math to confuse us regarding price and financing.. I was exhausted by the time it was over, and my dislike of interacting with car dealerships was reinforced. I don't know why the process has to be so adversarial. More

Service center The service center has had to replace the weather stripping twice on my leaking trunk Hopefully the problem has been fixed this time The manager J The service center has had to replace the weather stripping twice on my leaking trunk Hopefully the problem has been fixed this time The manager Jim has been helpful in following up with me More