Palmetto Ford Lincoln

Great experience! We had a great experience at Palmetto Ford this past week. Recently moving back to Charleston after a multi-year hiatus, we needed a car, pronto. Palm We had a great experience at Palmetto Ford this past week. Recently moving back to Charleston after a multi-year hiatus, we needed a car, pronto. Palmetto Ford and our sales consultant, Boston, made the whole process smooth, easy, and happen post-haste. They really went above and beyond to make us happy. More

Very pleasant experience Dontrell understood immediately what I was looking for. He knew his inventory and picked out two cars that met all of my requirements. There was no Dontrell understood immediately what I was looking for. He knew his inventory and picked out two cars that met all of my requirements. There was no pressure and he took the time to understand the circumstances that had resulted in my shopping. I highly recommend this gentleman. He is a credit to Palmetto Ford More

Great overall. Easy purchase. Overall I had a wonderful experience at Palmetto Ford. It's been 20 years since my last Ford and I'm happy to be back. My sales person was Jeff Eubank Overall I had a wonderful experience at Palmetto Ford. It's been 20 years since my last Ford and I'm happy to be back. My sales person was Jeff Eubank and I will be sure to look him up next time I need a vehicle. We finalized a price through a quick text exchange and had a deal in less than a few minutes. Lane Arnold also spent some time with me sharing his experience with his own Ford Fusion. Great looking styles now. And great on fuel. I hope my next vehicle will be a hybrid but it just wasn't in the cards this time. (I wanted a slightly used SUV on a budget). Only downside was the exit paperwork with Ron Austin. He really pushed for me to do financing with him, perhaps because he knew I had money to put down? But I had already decided to go directly to South Carolina Federal Credit Union and had opened an account earlier that day. Glad I did. When I politely refused Mr. Austin's pressure he went on to suggest that he could have done a better rate even though Palmetto uses SCFCU for financing. He suggested I should have gone to Bank of America for a better rate if I was going to finance the purchase myself. I was nice throughout but he was short, gruff and didn't shake my hand when we were done. He may have been having a bad day but it didn't make mine any better. I've had that same type of pressure at a Toyota dealer so that stage of the purchase must be industry standard which is too bad. With dealership monopolies the customer doesn't always win. But with that said, I would buy there again. Only next time ask to deal directly, and solely, with Jeff Eubank. More

Love love love Palmetto Ford!!! By far the best place to purchase a car/truck! My sales guys treated me like family! My 4th purchase from Palmetto!!! Would never go anywhere else!! By far the best place to purchase a car/truck! My sales guys treated me like family! My 4th purchase from Palmetto!!! Would never go anywhere else!!! More

#1 in customer service Tom was the best. That's really all I can say... The first words I spoke to him were "I'm not paying over $250.00 a month and this is my trade in". Th Tom was the best. That's really all I can say... The first words I spoke to him were "I'm not paying over $250.00 a month and this is my trade in". The other sales persons there were nice and respectable. They were great with my one year old daughter. One of them even read her a book. Well at the end of everything Tom got me and my wife in an 08 Ford Explorer XLT for $249.00 a month. Best car and best experience I've ever had. I'll never buy another vehicle anywhere else. More

2 Great Deals in a 2 month period! My wife and I got 2 great vehicles in a 2 month period thanks to Tim Sundstrom! Everyone was great at Palmetto Ford! From the first time I stepped on My wife and I got 2 great vehicles in a 2 month period thanks to Tim Sundstrom! Everyone was great at Palmetto Ford! From the first time I stepped on the lot I felt it was a place I wanted to be. Great people. Thanks Tim! More

No Pressure Wish I could remember the finance rep we worked with too. Pictures next to names would help on questionnaire. Overall pleasant experience and we like Wish I could remember the finance rep we worked with too. Pictures next to names would help on questionnaire. Overall pleasant experience and we like the Ford product. More

Great Experience Drove 2 hours to deal with Palmetto. Sales gave me a fair price on the car I purchased and on the vehicle I traded in. Will certainly give them anot Drove 2 hours to deal with Palmetto. Sales gave me a fair price on the car I purchased and on the vehicle I traded in. Will certainly give them another shot in the future. More

New Car Purchase This is the third new vehicle we have purchased with Kelvin Ruffin. He is well informed about the vehicles on the lot and goes the extra mile to insu This is the third new vehicle we have purchased with Kelvin Ruffin. He is well informed about the vehicles on the lot and goes the extra mile to insure we got the best deal available. When I went to the dealership I had no idea what type vehicle I wanted, but Kelvin walked me through options and I was through in less than an hour with the purchase of a new Ford Focus Hatchback, which fit my needs perfectly. Danny Lentz synched my cell phone and explained all the options on the vehicle. Mike Kalinowski processed the paperwork and we completed the sale. This was a good experience. More

Very polite. Well informed me about the car facts. Answered Very polite. Very knowledgeable. Answered all questions. Gave great deal. Went the extra mile to get better deal for me. Treated me like family. The c Very polite. Very knowledgeable. Answered all questions. Gave great deal. Went the extra mile to get better deal for me. Treated me like family. The car was used but in excellent condition. I received all the car facts up front on it. I would go back for another car and ask for Brad to be my salesman. He's trustworthy ! More