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Palmetto Ford Lincoln
Charleston, SC
968 Reviews
Palmetto Ford Inc. has been serving the people in Charleston and the surrounding areas since 1969. We are a family owned business with 2 convenient locations on the Auto Mile in West Ashley. This business was built on referrals and our reputation for offering nothing but the finest cars at the best prices. People not only buy their vehicles from us but they come back to have them serviced here as well. We have a large variety of vehicles on our lots that are a great mix of cars, hybrids, trucks, crossovers and SUVs – something for everyone. If we don't have what you are looking for, we will search the region to locate that special vehicle for you. Presently, we have several financing sources from good to not-so-good credit. We also accept trade-ins, so please contact us or stop by and we look forward to getting you in the car of your dreams. We're starting our next 50 years!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 968 reviews
May 10, 2013
greated us and was very professional gave us the best deal and worked with finance manage to put this load through ford motor credit was very pleased and will do all my service work with this ford dealer deal and worked with finance manage to put this load through ford motor credit was very pleased and will do all my service work with this ford dealer. More
by johnrh
Employees Worked With
May 08, 2013
I will recommend Palmetto Ford on Savannah Highway to all my friends and family. Everyone I worked with at Palmetto Ford was very helpful, informative and friendly! We looked at many different options and my friends and family. Everyone I worked with at Palmetto Ford was very helpful, informative and friendly! We looked at many different options and I am excited to own the 2013 Ford Escape! More
by Mignoc00
April 30, 2013
I was in the market for my first new car and a car for my daughter and dreaded going to a dealership because of the negative experiences that I had had personally and also heard about from others. . I called daughter and dreaded going to a dealership because of the negative experiences that I had had personally and also heard about from others. . I called Palmetto Ford on Thursday requesting specific features on the car and SUV that I was interested in purchasing. I wanted a Ford Edge for me and a fuel efficient used car for my daughter with payments she would be able to handle on her own.. Dan and Kelvin gave me exactly what I was looking and provided some comic relief during the approval process. Michael in finance was very efficient and friendly. Both cars were super clean and ready to drive off the lot. Thanks for the great car buying experience. Awesome experience. Extremely friendly staff. More
by Daralynne1
April 29, 2013
Enjoyed working with Bob & Dan! It was worth the trip to Charleston to purchase both our trucks! Look forward to doing more business in the future! trip to Charleston to purchase both our trucks! Look forward to doing more business in the future! More
by CarleenRouillard
Employees Worked With
April 26, 2013
I recently visited Palmetto Ford to check out their new Ford Fusion Hybrid. After a few discussions and test drives I realized a hybrid wasn't for me, but Hedi was great in being patient with me as I sear Ford Fusion Hybrid. After a few discussions and test drives I realized a hybrid wasn't for me, but Hedi was great in being patient with me as I searched around for the perfect fit. Several more test drives later I walked away with a new Ford Fusion and couldn't be happier. More
by ssh1108
April 24, 2013
I have been a dedicated foreign-brand car owner for a long time and IF I was going to drive any "domestic" brand, it was going to be a Ford/Lincoln product. The folks at Palmetto Ford literally did every long time and IF I was going to drive any "domestic" brand, it was going to be a Ford/Lincoln product. The folks at Palmetto Ford literally did everything they could to get me into my new Lincoln MKS. I wanted to keep my payments as low as possible for budgeting reasons, and hence I was very close to doing a deal with yet another foreign car manufacturer, but I would have been sacrificing some space and features that I would have preferred for business and personal reasons. I could not believe that Lincoln would come close to satisfactory terms as we were very far apart but as I said, Palmetto Ford really surprised me and made it possible for me to end up in my MKS. Thank you! More
by Rnitkewicz
Employees Worked With
Bob Nitkewicz, Mike Kalinowski, John Miller, Brandon Fleetwood
April 21, 2013
very friendly and helpfull-no high pressure. Good financing and closing experiance. Fair price offered for trade in. Good dealership follow up and help. Good buying esperience. financing and closing experiance. Fair price offered for trade in. Good dealership follow up and help. Good buying esperience. More
by alexgray
April 15, 2013
On Saturday, 4/13/2013, I purchased my Lincoln MKX - 2013. I found the dealership to be very friendly and worked very hard toward my goal and pricing. I left with pricing terms that both the GM and I 2013. I found the dealership to be very friendly and worked very hard toward my goal and pricing. I left with pricing terms that both the GM and I were happy. Joe is an outstanding, friendly and highly motivated salesman. His customer service is great as he tells it like it is with no beating around the bush. He was not pushy on Friday evening when my husband and I went to test drive and then returned from the test drive not to make a decision - that sold me! Brandon is exceptional at his skills as far as training with phones to sync - I didn't have to do a thing! He also showed me how to listen to my music and use the voice commands so that I didn't have to take my eyes off the road to do while driving. Today, I navigated to the bank! No problem at all! Although it was a lot to digest in such a short time with Brandon, he indicated I could come by at any time for another lesson. I may have to take him up on his offer. I have found a family at Palmetto Ford based on my overall experience - Thank you for making my day on 4/13/2013! Sharon Giles More
by Ilmj4175
Employees Worked With
Bruce - GM, Brandon Fleetwood
April 09, 2013
I received a friendly greeting from all staff members I encountered. I received a personal escort from the service department to the sales department when I inquired about "trading up" to a 2013 Escape. encountered. I received a personal escort from the service department to the sales department when I inquired about "trading up" to a 2013 Escape. Al was patient and competently answered all my questions about the 2013 Escape. Bill had all the numbers worked up for the car of my choice when I returned from the test drive . He switched gears and refigured the information when I asked about a lease plan. I felt unhurried and under no pressure to make my decision. The fiance manager, Ron, is super competent with that paperwork! He really knows how to get customers through the process. Overall, everyone and everything regarding this dealership is A+++. I will be a faithful Ford customer as long as this dealership is there for me. More
by dbd1965
