
Palmetto Ford Lincoln
Charleston, SC
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Bill was excellent to work with; after shopping around he was the most accommodating, patient, and conscientious. He took the sale beyond just a sale and made it a personal experience! We could not have been was the most accommodating, patient, and conscientious. He took the sale beyond just a sale and made it a personal experience! We could not have been happier with the value and the exemplar level of care from the beginning to the end! We have recommended him to other persons already!! More
My husband passed away last year,and we were overdue for a new vehicle. I have never purchased a vehicle on my own before,and was a little apprehensive about doing so. Gary French from Palmetto Ford made a new vehicle. I have never purchased a vehicle on my own before,and was a little apprehensive about doing so. Gary French from Palmetto Ford made it a pleasurable experience. He never made me feel rushed or allowed a moments doubt that he was there to help me. He helped me through all the paperwork and even called my insurance company for me. I am thrilled with my new vehicle,and can't say enough good things about Mr.French. Also thanks to Dan and Patsy, for all of their help. More
This was my first time dealing with Ford and Palmetto and I am extremely happy with the way the sales was completed. David Johnston was helpfull and got me in the right set of wheels. I am extremely happy with the way the sales was completed. David Johnston was helpfull and got me in the right set of wheels. More
When I visited Palmetto Ford Lincoln, I was not expecting When I visited Palmetto Ford Lincoln, I was not expecting to leave with a vecihle. My ford explorer was dying but I had taken out a title loan to get When I visited Palmetto Ford Lincoln, I was not expecting to leave with a vecihle. My ford explorer was dying but I had taken out a title loan to get the transmission repaired earlier and expected I would have to pay it off before I could trade in my truck. A friend of mine had suggested that I give it a try so I stopped by that day expecting to find out what I had to do to get out of my situation. William Dockendorf ( Bill D) informed me that they could help. He was nice and funny. He showed me a couple of different cars and then checked my financial situation to see which one I could afford. We test drived a Fusion, and I ended up leaving that day with a brand new car at an affordable price. The entire staff went above and beyond to get me financed. Everyone was nice and friendly while I waited for the deal to go through. I was unable to get financed for an automatic, but Bill taught me how to drive my new car that same day. I would recommend palmetto ford to all my frineds and even had one stop by the next week looking for a vehicle. I would like to thank Bill and the financial experts at ford for all their help. Sherrill Burns More
I am very pleased with my new purchase. My husband and I have always been Ford customers, and Ford is the only product that we looked at. The Sales Representative was very courteous, and knowledgeable abou have always been Ford customers, and Ford is the only product that we looked at. The Sales Representative was very courteous, and knowledgeable about the product. He clearly explained the features, and made arrangements for my SYNC Services. I had researched the vehicle online proor to going to the Dealership, so I had advanced information on pricing,and I was very pleased to see that the Sales Rep. did not try to take advantage of me financially. I was very, very pleased to get the lowest interest rate that they were offering. I would not hesitate to recommend Palmetto Ford or my Sales Representative John Miller to anyone interested in making a purchase. More
I was very pleased with the effort to find me a truck to suit my needs. I will recommend Palmetto to everyone I know. Thanks for the outstanding service. suit my needs. I will recommend Palmetto to everyone I know. Thanks for the outstanding service. More
7 days after purchasing a used car at Palmetto, I had to purchase 4 new tires and an alignment. The tires began to fall apart on my way home (4hr drive). I contacted VP Bruce Bilsback and he said that he co purchase 4 new tires and an alignment. The tires began to fall apart on my way home (4hr drive). I contacted VP Bruce Bilsback and he said that he could have done something about the tires the previous week but not a week later. Poor customer service. Brian shelton tried to argue via email and make up false statements. Spending $1000 a week later for tires and alignment shows how poorly they car. More
Both Bill Pappas and Christian Crandon were very helpful and have great product knowledge. It was a pleasure to deal with both of them. They made our car buying experience a very positive one. The sales sta and have great product knowledge. It was a pleasure to deal with both of them. They made our car buying experience a very positive one. The sales staff, starting with the manager, Bruce Billsback, are very professional. My wife loves her new 2012 Ford Edge. More
My recent purchase from Palmetto Ford was the fifth in our family in the last five years. Their vehicles are good, they're very professional and Tyrone Green is without a doubt the best auto sales rep I' our family in the last five years. Their vehicles are good, they're very professional and Tyrone Green is without a doubt the best auto sales rep I've dealt with in forty years of car shopping. I recommend them highly. More
I needed help installing a roof rack that I purchased from the parts department. Jim Moody in the body shop was very friendly and helpful. They installed the rack for me at no charge. I don't feel like I from the parts department. Jim Moody in the body shop was very friendly and helpful. They installed the rack for me at no charge. I don't feel like I was taken advantage of at this dealership and will look forward to doing business with them again. More