Palmetto Ford Lincoln - Service Center

Product recall on 2016 Ford Explorer Great experience at Palmetto Ford this week. I was in for a recall notice I received on my 2016 Explorer. The whole process was organized and easy. Al Great experience at Palmetto Ford this week. I was in for a recall notice I received on my 2016 Explorer. The whole process was organized and easy. All of the appointments are listed on a giant wipe board in the drop off area so you can see your time, last name, and assigned person. I met with Bob Pace who was very courteous and professional. My car was done ahead of schedule and he gave me a call on my cell. More

Great service Gary and Nate did and excellent job and took care of all my needs. They were fast and dependable. Vehicle was ready when they said it would be. Gary and Nate did and excellent job and took care of all my needs. They were fast and dependable. Vehicle was ready when they said it would be. More

Excellent service! I brought my 17 fusion in for a recall on a Saturday. I didn't have an appointment, but the advisor (Andrew) was amazing! Very friendly, and very acco I brought my 17 fusion in for a recall on a Saturday. I didn't have an appointment, but the advisor (Andrew) was amazing! Very friendly, and very accommodating!! It was done before I knew it and they went above and beyond by adding air to my tires without being asked. I highly recommend this dealership, and service advisor!! More

Good job guys Andrew my service advisor was great. He checked me in right when I arrived. Advised me it would be approx hour and half. He called me an hour after m Andrew my service advisor was great. He checked me in right when I arrived. Advised me it would be approx hour and half. He called me an hour after my drop off time advising me my vehicle was ready. When I came to pick it up it had been washed and was waiting for me. He walked me over to the cashier and thanked me for choosing them. My only complaint is that I am unable to find the key to my wheel locks. I called today to see if it was mistaking my left at one of the work areas. At this time I a waiting to here back. Otherwise it was a great experience. I have already scheduled service for another vehicle next week. More

No appointment but in and out Bought the truck there so try and take it there for service for warranty reasons. Always cordial, quick and efficient even without a scheduled appoint Bought the truck there so try and take it there for service for warranty reasons. Always cordial, quick and efficient even without a scheduled appointment. More

Excellent care, quick handling of my service. Good service. Quick handling of my recall issue. Quick and timely response for my visit. Attention to my needs and concerns for my visit. Thanks. Good service. Quick handling of my recall issue. Quick and timely response for my visit. Attention to my needs and concerns for my visit. Thanks. More

Excellent timely repair of air bag and cabin filter Courteous personnel were helpful , did what was needed to be done and had me on my way. Although this was recall work on an eleven year old car they Courteous personnel were helpful , did what was needed to be done and had me on my way. Although this was recall work on an eleven year old car they treated me as though I had just purchased a new one. More

Extremely impressed Truly impressed with my service manager, Greg Engert. He catered to all my questions and concerns. I have been looking for a service department that Truly impressed with my service manager, Greg Engert. He catered to all my questions and concerns. I have been looking for a service department that takes my concerns Seriously and am happy I have found one that lives up to a high standard of quality and professonalism. Thank you. More