Palmetto Ford Lincoln - Service Center
Charleston, SC
257 Reviews of Palmetto Ford Lincoln - Service Center
Horrible experience I took my car in for a recall and they ended up breaking my automatic starter. They said they couldn't fix it even though I bought the car brand new f I took my car in for a recall and they ended up breaking my automatic starter. They said they couldn't fix it even though I bought the car brand new from Ford and upgraded my package to include the automatic starter. Not to mention my car was supposed to be fixed in a day and they ended up having it for 3. More
Recall warranty work and oil change John Mount was very friendly and thorough. He let me know that a rental car was available to me since it was warranties work. He kept me updated when John Mount was very friendly and thorough. He let me know that a rental car was available to me since it was warranties work. He kept me updated when my car was not ready as originally planned. More
Check Engine Light On I was down from Connecticut and was heading back in a few days so they were very accommodating in getting me in considering this was last minute, The I was down from Connecticut and was heading back in a few days so they were very accommodating in getting me in considering this was last minute, The service advisor told me it might be tough to get it in today, but by 4 PM he called and told me the tech checked into my problem and corrected it. This was great service considering my calling upon them at the last minute and from being out of state. I would recommend coming here and would be back if I was ever here again with an issue!!! More
Service department's concern with my travel safety I was in contact with the dealership because of a nationwide recall notice about problems with the steering wheel. I was visiting from out of town a I was in contact with the dealership because of a nationwide recall notice about problems with the steering wheel. I was visiting from out of town and getting ready to travel back home in Holland Michigan. I made initial contact with service manager Robert Pace. He checked on the needed part and advised that none were available at that time. I told him that I would be leaving to go back up north in a few days and was concerned about driving through the mountains, He took my name and told be that he would see what he could do. A few days later he called me and told me that a part had come in and we scheduled that repair that day (two days before we had to leave). That day I met with service rep. John Mount Jr. and he took care of the repair. My big "thank you" goes out the the dealerships service department. More
Fast - efficient- well commucated Same as last visit everything went great and happy I bought from Palmetto and use them for my service - look forward to many more great visits ! Same as last visit everything went great and happy I bought from Palmetto and use them for my service - look forward to many more great visits ! More
Service They do a great job with my car. Treat me well. Friendly service on time. I feel my car is in good hands. See you when the recall part comes in. They do a great job with my car. Treat me well. Friendly service on time. I feel my car is in good hands. See you when the recall part comes in. More
Mr. Engert was very nice My appointment for service was thorough and efficient. My problems and concerns were addressed and I was treated fairly and politely by the staff. I My appointment for service was thorough and efficient. My problems and concerns were addressed and I was treated fairly and politely by the staff. I thank them for always doing a great job and taking care of my needs. More
Great service As usual service was top notch. I was treated professionally and with courtesy. I was early and was taken right away. I would recommend this service As usual service was top notch. I was treated professionally and with courtesy. I was early and was taken right away. I would recommend this service department to any one! Thank you, Palmetto Ford! More
Service review Greg was quick to schedule a visit. Good timely service. Price could be a little low. Greg has been helping me set up services for two years now. Grea Greg was quick to schedule a visit. Good timely service. Price could be a little low. Greg has been helping me set up services for two years now. Great guy and fun to talk to. He helped my colleague get his Ford fixed as well. More
oil change Quick and simple and car washed love it rushed in and rushed out customer area very hospitable and wonderful snacks while waiting I will be back Quick and simple and car washed love it rushed in and rushed out customer area very hospitable and wonderful snacks while waiting I will be back More