Palmetto Ford Lincoln - Service Center

Oil Change Scheduled regular oil change and tire rotation at 20,000 miles on MKX. Appointment made for a time convenient to me. Don Beckett was ready for me Scheduled regular oil change and tire rotation at 20,000 miles on MKX. Appointment made for a time convenient to me. Don Beckett was ready for me and ushered it through in under an hour. Thorough check-over, no surprises. Clean car at the end a nice bonus. Friendly and efficient. More

Service Dealt with Robert and he was great! Service was prompt and Robert was very knowledgeable and courteous. Was overall a very god experience. Wood recomm Dealt with Robert and he was great! Service was prompt and Robert was very knowledgeable and courteous. Was overall a very god experience. Wood recommend. More

Good experience They fixxed the problem with the phone but the other problem with the navigation system reverted back to the same problem after 30 miles. Otherwise ev They fixxed the problem with the phone but the other problem with the navigation system reverted back to the same problem after 30 miles. Otherwise everything was great. More

Good personal relationship Andrew kept me informed as to my various service issues. The work was performed in a reasonable time period. I had requested a loaner vehicle to use w Andrew kept me informed as to my various service issues. The work was performed in a reasonable time period. I had requested a loaner vehicle to use while my car was tied up, but none could be provided. The GPS update was too expensive so I elected not to have it done. More

Excellent Service wonderful results THANK YOU ‼️ Bought our Explorer here - and wouldn’t go anywhere else - TOP KNOTCH FROM BUYING TO SERVICE - very knowledgeable- love too you run the car thru car w Bought our Explorer here - and wouldn’t go anywhere else - TOP KNOTCH FROM BUYING TO SERVICE - very knowledgeable- love too you run the car thru car wash nice treat More

Excellent Service John Mount was an excellent service rep. Got my truck in and out quickly and efficiently. Would highly recommend Palmetto Ford for all your needs. John Mount was an excellent service rep. Got my truck in and out quickly and efficiently. Would highly recommend Palmetto Ford for all your needs. More

Great First Experience Just moved to Charleston and was looking for a Ford dealership to take my Ford truck for scheduled service. Found it! Don Beckett took care of me an Just moved to Charleston and was looking for a Ford dealership to take my Ford truck for scheduled service. Found it! Don Beckett took care of me and called the next day to make sure truck was ok. They were courteous, quick and discussed recommendations with me before moving forward. Straight up facts with no pressure. Nice waiting room with refreshments, TV, and WiFi. Great experience, I’ll be back. More

palmetto ford service review The service advisor (Bob Pace) was a delight to deal with. The time it took to do an oil change, 4 new tires & an alignment was longer than I expected The service advisor (Bob Pace) was a delight to deal with. The time it took to do an oil change, 4 new tires & an alignment was longer than I expected (3:45). Otherwise it was a very good experience. More

Completely Satisfied Bob in service was great to work with. Very responsive and went out of his way to help me. He followed up and kept me informed. Thanks Bob! Bob in service was great to work with. Very responsive and went out of his way to help me. He followed up and kept me informed. Thanks Bob! More