Paoli Ford

Very personable - I truly dislike car buying but Wendy made the process nice - she was personable, seemed very honest and used little "sales jargon" - (getting us to sa I truly dislike car buying but Wendy made the process nice - she was personable, seemed very honest and used little "sales jargon" - (getting us to say yes to questions, pointing out less desirable cars to make one she focused on look better, etc) . So, with that focus the effectiveness of the process went much smoother More

Very good, persistent customer service. I gave a 5 star rating because of Wendy Phiel. She was a pleasure to buy a car from. The deal I got was very good and she was able to work with me to I gave a 5 star rating because of Wendy Phiel. She was a pleasure to buy a car from. The deal I got was very good and she was able to work with me to get the payment right where I wanted them. She also came in ON HER DAY OFF to sell me a car. More

Great Leasing Experience Jessica did a great job in "pre-qualifying" and Brian Valdiserri was extremely gracious and helpful throughout the process. We bought the car on the f Jessica did a great job in "pre-qualifying" and Brian Valdiserri was extremely gracious and helpful throughout the process. We bought the car on the first visit. More

Pre owned vehicle purchase Great experience from start to finish. Clean, comfortable showroom. Salesman Robert Gilesspie was competent, professinal and very knowledgeable. Never Great experience from start to finish. Clean, comfortable showroom. Salesman Robert Gilesspie was competent, professinal and very knowledgeable. Never felt pressured or rushed, all of our questions were answered. Finance manager did a great job explaining all of the paperwork to us. I've been waiting a long time for a newer vehicle and am so glad I chose Paoli Ford for my purchase. I will highly recommend them to anyone I talk to looking for a new vehicle! More

Great Service! I was in the market for a Minivan and Bob had the perfect one in stock. I recommend Bob and the team at Paoli Ford I was in the market for a Minivan and Bob had the perfect one in stock. I recommend Bob and the team at Paoli Ford More

Smooth sailing from start to finish While there are three Ford dealers within several miles of our home I chose to once again take my business to Bob Gillespie knowing from past experi While there are three Ford dealers within several miles of our home I chose to once again take my business to Bob Gillespie knowing from past experience that he would go the extra mile to make sure I got the vehicle I wanted at the best price. More

Great experience I had a wonderful time at this dealership. I was greeted with friendly faces from the moment I walked in. The sales person i dealt with was Lex. She h I had a wonderful time at this dealership. I was greeted with friendly faces from the moment I walked in. The sales person i dealt with was Lex. She had an excellent attitude and made me feel comfortable throughout my time spent at the dealership. I will surely visit Paoli Ford again if I intend on getting another vehicle. More

Great Experience and Highly Recommended This is the best Ford dealership I have ever dealt with. Everyone is very friendly and welcoming. I stopped in there about a month ago inquiring about This is the best Ford dealership I have ever dealt with. Everyone is very friendly and welcoming. I stopped in there about a month ago inquiring about trading in my F150 for the new Raptor they were supposed to get any day. David Kleiman was our sales consultant and was easy to work with. He was great with communication whether it was via phone, email, or text and kept us updated throughout the process. He even followed up with us a week after the purchase to see how we were enjoying the new truck which we really appreciated. Overall, the transaction was quick and seamless. There were no hidden fees or sales pressure. Nick James and Keo Bunrin also helped make everything go smooth. We would definitely buy another vehicle from here again. Thank you More

dealership review Our sales consultant, Wendy Phiel, was very friendly and helpful. We returned to this dealership because our experience in the past with both sales an Our sales consultant, Wendy Phiel, was very friendly and helpful. We returned to this dealership because our experience in the past with both sales and service has always been very positive. More

BEST car buying experience EVER! Wish I could give 10 stars We just happened to stumble across one terrific salesman, Bob Gillespie!!!!We are from the Jersey Shore area and were searching CarGuru and TrueCar si We just happened to stumble across one terrific salesman, Bob Gillespie!!!!We are from the Jersey Shore area and were searching CarGuru and TrueCar sites looking for a specific truck...a 2015 Ford F150, low miles, Ford Certified and color had to be Jean Blue. Talked my husband into traveling 75 miles to see a truck I found at a West Chester Ford dealer. Truck was not as nice as the picture. We passed the town of Poali and told my husband, I think Paoli Ford had a similar truck, lets see if they still have. As we pulled up we saw the truck, just what we were looking for but found out it was just sold! We said thank you and left but as we were in the parking lot Bob caught us, he had overheard we were interested in just that truck. He told us if we would patient he would locate a truck just like we wanted. Gave him our number and within a week he found a truck in NY, worked out a price over the phone, gave us the bottom line figures with tax, tags and registration, had it brought to Paoli Ford where had a recall fixed and went over truck to make it Ford Certified. This took a few weeks because recall part was back ordered, but Bob kept us informed by txt about this. Picked up truck last week and it was everything my husband wanted! Bob is the BEST car salesman,a man of his word which is very rare these days. No high pressure, no haggling price. The paper work is the part of buying a car that I HATE!!!! We have never bought a car that when it came time for signing papers that there wasn't sales pressure to buy warranty, other add ons or hidden fees. Steve Sharkey made this part a breeze. We declined the extended warranty, he did not try to pressure us into buying this, no extras or hidden fees. We signed paper work, got the keys and walked across the street to have breakfast. While there we decided to buy the extended warranty, called Steve and told him we changed our mind, get the papers ready and we will be back to sign. Finished eating, went back, papers ready and waiting. Can't sing enough praises for Bob Gillespie & Steve Sharkey, best car buying experience we have ever!!! More