Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Paradise Chevrolet Cadillac
Temecula, CA
5,225 Reviews
Thank you for taking the time to review Paradise Chevrolet Cadillac and the services we provide. It is our desire to make your experience with us the BEST EVER at an automobile dealership! We have had a very longstanding relationship with the community and have always excelled in the area of customer service. We are not perfect, but it continues to be our goal with each and every customer we come in contact with. We sincerely THANK YOU for your business and your feedback. Always feel free to discuss any issues, concerns or congratulations with any of our management staff. Our doors are open for you and because of you!
Terry Gilmore
Dealer Operator
Paradise Chevrolet Cadillac
888-440-0227
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 6:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday Closed
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,225 reviews
February 07, 2026
Overview of the worst experience I've ever had during a purchase. I made the mistake of purchasing a brand new truck from this dealership., I have all the financial documents signed by both parties to prov purchase. I made the mistake of purchasing a brand new truck from this dealership., I have all the financial documents signed by both parties to prove it. During the purchasing process I made it clear that I needed to ship the vehicle to Hawaii. After coming to a conclusion on a final price out the door for the vehicle they said that they would ship it for me for 7k, I told them they didn't need to because I already had a quote for 5600. They came back and told me that they would match my quote and still ship it for me, so I said ok, what can go wrong. Everything went wrong. The moment I sent the dealership $26,500 for the down payment everything went sideways. The dealership refused to send the truck!!! They started pushing the shipping date further and further out. Every time I talked to them the date would change. One day it was the 6th then the 9th then the 18th. Then the dealership started doing weird things with the numbers on the bill of sale, and that made a difference to me because I needed to pay taxes on the numbers that were on the bill of sale when they arrived in Hawaii. This dealership refused to change the numbers on the bill of sale and the registration paperwork so much so that they threatened to cancel the deal after all the paperwork was signed, I can start the truck from my phone and I have all the documents to prove it. The sales manager called me telling me that he didn't like my attitude because I was upset that they weren't shipping my truck. Sales manager canceled the deal and kept the truck, so they canceled the deal but they're refusing to send my $26,500 back to me. I asked them to send my money back as a wire transfer, the same way that I sent them the money but they refused. This dealership is nothing but a headache do not do business with them you will regret it. I called the dealership Manager, she did not answer, I left her a message, but no call back. More
by d.martinfree
February 01, 2026
Our experience at Paradise Cadillac was excellent thanks to Ryan Kelley. From start to finish, he was professional, patient, and very knowledgeable. He made sure we were comfortable with every step and neve to Ryan Kelley. From start to finish, he was professional, patient, and very knowledgeable. He made sure we were comfortable with every step and never pressured us. We absolutely love our new Caddy and would recommend him to anyone looking for a great car-buying experience. More
by Gallegos Fam
January 29, 2026
Everyone was super nice and super helpful especially since we had out littles with us. since we had out littles with us. More
by erickabumgarner
December 22, 2025
Always satisfied with both sales and service. Have worked with Paradise for several years now and never any issues. Have worked with Paradise for several years now and never any issues. More
by brian
Employees Worked With
December 12, 2025
I recently had to service my brand new 2026 2500 HD truck. I didn’t purchase the truck at this dealership but I will in the future. Michael Sanchez was professional and very prompt at keeping me update truck. I didn’t purchase the truck at this dealership but I will in the future. Michael Sanchez was professional and very prompt at keeping me updated on the service that my truck needed. At the time of service I had only owned my vehicle for four days and it had less than 300 miles on it. Michael made sure the problem was taken care of and fixed the first time. I appreciated his prompt and professional professionalism. More
by Jeff L.
Employees Worked With
October 22, 2025
$1000 for a battery change - let your mind soak that in. Not worth paying that much for the customer service which was great! Not worth paying that much for the customer service which was great! More
by Rcarrillo714
Employees Worked With
October 15, 2025
It was a seamless experience. Caleb went above and beyond, communicated with me throughout the entire process and ensured I was happy, educated about my new vehicle and completely Caleb went above and beyond, communicated with me throughout the entire process and ensured I was happy, educated about my new vehicle and completely satisfied from beginning to end. More
by Karen B
Employees Worked With
Caleb
September 26, 2025
The whole deal went great salesman financing, and the vehicle is exceptionally wonderful definitely will be a return customer vehicle is exceptionally wonderful definitely will be a return customer More
by Davidhastie69
Employees Worked With
Other Employees :
Todd Tracy
September 26, 2025
Ty took excellent care of me and kept me updated on the repair progress as it was happening. He let me know what they found in the investigation of the problem and let me know along the way where we were i repair progress as it was happening. He let me know what they found in the investigation of the problem and let me know along the way where we were in the process. More
by sherrylross
Employees Worked With
