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Paradise Chevrolet Cadillac

Temecula, CA

4.8
5,208 Reviews

27360 Ynez Rd

Temecula, CA

92591

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Showing 5,208 reviews

September 28, 2022

Had the worst customer experience. Being talked at and down to is not professional whatsoever. More

by banlucas
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Ted Stark
Sep 29, 2022 -

Paradise Chevrolet Cadillac responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (951) 699-2699 to discuss your concerns, as your satisfaction is of utmost importance to us.

Sep 29, 2022 -

banlucas responded

No reason for me to call and listen to a fake apology. Mr. Stark has been in the industry for years and is probably accustomed to talking down to certain customers. Shame on him and shame on Paradise Chevrolet for allowing him to act like this. I am a Marine Corps veteran just like him. I wonder if I would have been treated better had he known this?

July 28, 2022

Honest committed awesome professional communication clean neat excellent manners friendly approachable hard-working happy respectful More

by sbjesse13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kelley, Austin Hernandez, Cindy Godina
Aug 01, 2022 -

Paradise Chevrolet Cadillac responded

Hello there, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

Aug 02, 2022 -

sbjesse13 responded

I wasn’t able to leave a written review before but now I can. I just want to thank Austin, Ryan and Cindy for the work they put in. They really went out of their way and made sure everything worked out well. Ryan and Austin drove to Anaheim to deliver my car late at night. What a great dealership. I plan on going back again in the future and I am going to make sure I referral my friends. This is what I call great customer service and professional. I am happy with my purchase and love my daughter and I love our new SUV.

March 16, 2022

Amazing experience buying my new Chevy Traverse! So helpful and knowledgeable. Very friendly all around More

by Anihrig
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Burchfield, Cindy Godina
Mar 19, 2022 -

Paradise Chevrolet Cadillac responded

Hi, we're glad to hear you found our staff was so knowledgeable and helpful! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

January 28, 2022

Have purchased 3 vehicles through Pete in the last few years and every time has been smooth and did the best at finding what I needed thank you once again will be a returning costumer as longest Pete is t More

by Alfredo M.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Williams
Jan 31, 2022 -

Paradise Chevrolet Cadillac responded

Hi, we're happy you found our staff to be so supportive during your experience here at Paradise Chevrolet Cadillac. We hope you have a great day!

November 06, 2021

Becky made my experience with Paradise Chevrolet a good experience when I purchased my Equinox. More

by szmclennan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becky Young
Nov 09, 2021 -

Paradise Chevrolet Cadillac responded

Hi, we're happy you found our staff Becky to be so supportive during your experience here at Paradise Chevrolet Cadillac. Thank you for choosing Paradise Chevrolet Cadillac and we hope to see you again.

August 17, 2021

Peter Williams made the whole purchase process smooth and stress free. He is very professional and personable. I enjoyed working with him. As a customer I felt taken care of and valued. I recommend Peter Wil More

by vverh001
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Williams, Manny Avilez
Aug 18, 2021 -

Paradise Chevrolet Cadillac responded

Hi, we're pleased to know we have been able to exceed your expectations and really help you out! We sincerely value your business and look forward to your next visit!

August 05, 2021

Peter Williams made the purchase experience a very pleasant, stress free. His professionalism, knowledge and customer service is second to none we had experienced in the past. Kudos to Leo , our fina More

by jbetto99
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Williams, Leo - the finance guy., Nicholas Quiroz
Aug 18, 2021 -

Paradise Chevrolet Cadillac responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

July 31, 2021

Last month I purchased my new car with Ryan and had a great experience. Very knowledgeable and not pushy. Would recommend him to other buyers. More

by Beppy229
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kelley
Aug 17, 2021 -

Paradise Chevrolet Cadillac responded

Hi, we're glad to hear you found our staff was so knowledgeable and helpful! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

July 31, 2021

Ryan has excellent customer service!! Very helpful! Wish could say same for dealer? I was misled with the price in internet! Price was shown less than dealer charged!! More

by Pia Reddy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kelley
Aug 17, 2021 -

Paradise Chevrolet Cadillac responded

Hello there, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 27, 2021

Ryan was great to work with in the purchase of my new truck. He is not your typical car salesman. He is very friendly, humble and looked after every detail throughout the whole process. If you want a n More

by Samkaloustian
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Nelson, Front Desk Receptionist, Ryan Kelley
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