Paragon Acura

Driving home for PA with with a change batter alert I was driving home on Sunday from PA with a change your batter alert flashed on my GPS screen. I be came nervous and call Paragon Acura services to I was driving home on Sunday from PA with a change your batter alert flashed on my GPS screen. I be came nervous and call Paragon Acura services to ask them if it was safe to drive home. I was informed by the Manger Mike Timpone that as long as I didn't turn off the car I would be ok. He also informed me that I should come right to deal and they would help fit me in right away. Once I got there AJ Series rep took my car and had it inspected. It turned out that the terminal was loos. So there was no charger. I left the dealer feeling I could trust Paragon and that they cared. I would highly recommend using Paragon services. More

Great Buying Experience My salesman Melvin was extremely helpful and made the entire process smooth and seamless. He did his best to get me the best rate and made sure I was My salesman Melvin was extremely helpful and made the entire process smooth and seamless. He did his best to get me the best rate and made sure I was completely satisfied. Not only would I reccomend him to friends purchasing vehicles, I plan on returning myself. Thank you More

Fantastic I needed a new car and found a good deal for a TSX at Paragon Acura. This was hands down my best car dealer experience. Everything was smooth and th I needed a new car and found a good deal for a TSX at Paragon Acura. This was hands down my best car dealer experience. Everything was smooth and the customer service was excellent. Thomas Ng was the sales representative working with me and he was fantastic. He made sure everything was in order and went the extra mile to get all of my questions answered. More

Will come back again! Acura MDX from Paragon Acura is my first car in my new family. I have done hours of research on this car and decided to go to Paragon. The entire expe Acura MDX from Paragon Acura is my first car in my new family. I have done hours of research on this car and decided to go to Paragon. The entire experience was very pleasant. After the demo and a thorough explanation from Mr. Ng and his associates, the MDX looks even more attractive in real life. The time from meeting with Mr. Ng for sales and walking out of the door with a purchase contract was less than 2 hours, which was full of healthy negotiations and many accommodations. The staff all appeared to be very professional. Expect some wait time as this place is always busy! The experience is great and I would definitely see myself coming back again for another Acura car. More

Awesomeness!! I always wanted an Acura MDX! This was my first time shopping for a car. I had already did some research and was advised by family and friends as to h I always wanted an Acura MDX! This was my first time shopping for a car. I had already did some research and was advised by family and friends as to how to go about it. I walked in and everyone seem very friendly. The receptionist quickly helped me as she finished with another customer and introduced me to Thomas Ng! A very pleasant gentlemen! I was very straight forward with what I was interested in and my budget. I did not want to waste his time nor mine. Thomas made me very happy on the deal and worked well with me. He had patience and very informative. I was very happy and pleased with my purchase. I would of loved to meet the manager to make a better deal, but I think I got a good. I totally recommend Thomas Ng! I look forward to do business with him once my lease is up. I ended up taking the RDX! And I must say its a nice ride :) More

Amazing When you walk into a dealership every customer feels like the sales rep is their enemy, i can surely say that when I dealt with this one rep Thomas Ng When you walk into a dealership every customer feels like the sales rep is their enemy, i can surely say that when I dealt with this one rep Thomas Ng at paragon Acura everything was so convenient and easy. Thomas gave me choices and options and he was definitely about hi business. More importantly he was able to keep both sides happy. I leased out Acura tlx. As a customer I shopped everywhere to get the best prices. Whatever price I was most comfortable with Thomas Ng made it hAppen. Thomas made sure that I was the happiest person walking out the dealership. If I were to buy another car I would definitely go to Thomas Ng or recommend him to all my friends and family. This guy surely is the man. If you want great service and someone who is patient with all your needs Thomas is the man to see at paragon Acura. More

Thomas Ng - Great Service My salesperson, Thomas Ng, made the lease of my 2015 Acura MDX a very pleasant and efficient experience. Because i am quite busy in the office, Thoma My salesperson, Thomas Ng, made the lease of my 2015 Acura MDX a very pleasant and efficient experience. Because i am quite busy in the office, Thomas handled the terms of the lease over the phone and by email, and when i arrived at the dealership the next day, I was able to finalize the lease in very short time and drive away with my new MDX. Thomas really appreciated my time constraints and worked hard to ensure that lease got done with little effort on my end. Thomas has also been very responsive in answering any questions I've had since picking up the vehicle and has also regularly followed up to make sure we are enjoying the car. Hector B. . More

all car purchases should be this easy! we found the car we wanted online from Paragon. The price was a big savings over what we were quoted from our local dealer for a similar car, so we dr we found the car we wanted online from Paragon. The price was a big savings over what we were quoted from our local dealer for a similar car, so we drove 4 hours on a saturday morning to Paragon. Thomas Ng had the car waiting for us and all the paperwork prepared. We completed the deal in an hour. He then took the car and had it washed and topped off. Our total time at Paragon was 2 hours. Very much worth the trip. Shawn assisted with explaining all the technical capabilities of sound, navigation, and other electronics. Thomas Ng and Shawn are a great team to work with. This was a no stress transaction. More

Great experience My husband and I bought a 2015 MDX recently from Thomas Ng. We have good experience. Tom was very patient with our questions and was able to understan My husband and I bought a 2015 MDX recently from Thomas Ng. We have good experience. Tom was very patient with our questions and was able to understand our needs and was not pushy. After the purchase, Tom helped us with plate and registration. I would recommend Tom if you are interested in Acura. More